Mark Robertson

A highly motivated, consultative and articulate individual with proven cross-industry experience and a track record of helping guide organisations to make critical business decisions that exploit technology and deliver value.

Having worked within the world’s largest technology companies, I am intent on achieving customer success by delivering value, challenging with integrity and demonstrating thought leadership to help organisations maximise their potential.

With over 15 years of supporting businesses to optimise their customer experience through cloud based digital transformation, my focus goes to creating new ways of working to drive growth, operational efficiency and cost reduction. Passionate about helping people and organisations to achieve more, I embrace both the vision and practical aspects of technology to guide customers on a pathway to success.

My success has been achieved across enterprise workloads and functional areas where I have helped organisations to increase average revenue per sales head by 23%, increase account penetration rates by 52%, give sales leaders the confidence and surety around pipeline and revenue data, manage thousands of cross-channel interactions per day and augment customer relationships through richer insight and visibility of interactions to increase share of wallet.