CIOs are strategic partners who help boards track metrics across risk, resiliency, and human and societal impact.
A natural tendency of organisations during uncertain times is to revert to familiar business models and put innovation initiatives on hold.
CIOs help boards demystify technology, consolidate data inside and outside the company into real-time metrics, and drive competitive advantage through emerging technologies.
This requires CIOs to have an ongoing dialogue with boards regarding technology investments, preserving and growing the business, developing and retaining talent, as well as establishing the importance of sustained technology-enabled business innovation.
Investing in technology innovation and transformation will lead to more resilient and capable organisations in the current environment.
In this panel discussion, ADAPT’s Senior Research Director, Matt Boon, explores practical ways to achieve tangible outcomes as part of a technology investment strategy with expert insights from Johnson & Johnson Consumer Healthcare, Bain & Co and BGC.
Key Takeaways:
- By 2030, 75% of the workforce are going to be millennials and Gen Z but they are not part of this conversation. Workplaces need to be designed with this future in mind.
- In order for CIOs to maintain a competitive advantage, they must demonstrate the business value, the savings, the cost-benefit, as well as the business case around technical investments. These are the conversations that need to be prioritised.
- Incorporate the CEO, the CFO, and senior members of the business into a council or steering committee to determine investments in technology that will grow the business and improve its future viability as a shared responsibility.