The journey to frictionless cyber security is no longer about telling people what they can’t do; it’s about showing them what they can do.

Chief Information Security Officers (CISOs) are responsible for managing the escalating security landscape as demand grows for a frictionless experience.

Jurkovic states that frictionless security refers to finding the right balance between customer experience, security, and safety. Furthermore, Durand says that businesses must also meet their own security needs as well as operating and acquiring customers. According to Brover, the security arms race will continue. However, what remains unchanged is the culture, leadership, and human aspects.

In this panel discussion Peter Hind, Principal Research Analyst at ADAPT, guides the discussion to address the increasing threat landscape and the need for CISOs and leaders to embed a zero trust strategy into their daily operations.

 

Key Takeaways:

  • Data is moving through networks at an ever-faster rate, and cloud-centric structures are expanding attack surfaces. Existing security solutions and resources are not powerful enough to protect data adequately.
  • Ideally, our systems would continuously assess the risk of an individual asking for something, the risk and posture of the device the user uses, and the risk associated with the desired action. A real-time evaluation of those things is essential since circumstances change constantly.
  • It is essential that businesses have robust continuity plans, not just the crisis response plans and how they deal with the media, legal, and government. How will your organisation fare if your systems are down for several weeks? Know what your critical business processes are and how they will function without IT.
Contributors
Peter Hind Principal Research Analyst at ADAPT
Peter Hind has spent the last 25 years as an analyst and commentator on the ICT industry. ​ His primary areas of interest... More

Peter Hind has spent the last 25 years as an analyst and commentator on the ICT industry. ​

His primary areas of interest are the potential of technology to transform the way organisations operate, the change management obstacles executives encounter in realising this potential, as well as the tactics and techniques leaders have deployed to overcome these difficulties.​

Peter now takes on multiple roles within ADAPT including the moderation of private events and roundtables, interviewing business executives about the strategies they are pursuing and assisting with the structuring of delegate surveys.​

He also interrogates and analyses ADAPT’s treasure trove of end-user and C-suite data.​

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Andre Durand
CEO & Founder at Ping Identity. Andre Durand founded Ping Identity in 2002 to secure the internet and protect digital interactions through... More

CEO & Founder at Ping Identity.
Andre Durand founded Ping Identity in 2002 to secure the internet and protect digital interactions through identity and has been their CEO since. Durand also founded the Identiverse conference in 2010 to foster knowledge sharing and solutions across the identity industry.

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Ellis Brover
Principal at Brover Advisory. Ellis is an independent IT advisor, supporting organisations to deliver superior business value through a modern technology function.

Principal at Brover Advisory.

Ellis is an independent IT advisor, supporting organisations to deliver superior business value through a modern technology function.

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Shannon Jurkovic
CISO and Practice Lead Information Security at Bendigo and Adelaide Bank. As CISO of Bendigo and Adelaide Bank, Australia’s most trusted bank,... More

CISO and Practice Lead Information Security at Bendigo and Adelaide Bank.
As CISO of Bendigo and Adelaide Bank, Australia’s most trusted bank, Shannon combines extensive business and technology risk experience, with a deep appreciation of critical human factors and a commitment to robust governance, to underpin an holistic approach to cybersecurity leadership.

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Zero trust Leadership Culture