Before Chief Data and Transformation Officer Paul Cobban had arrived, DBS Bank was previously known to stand for ‘Damn Bloody Slow.’
Paul described their previous employee engagement rate as low and their financial performance as mediocre.
Based in Singapore for the last decade, Paul and his team are responsible for enabling the bank’s strategic agenda to build a strong digital foundation by driving ambitious innovation, data-driven decision making and agile start-up culture anchored in excellence in customer and employee experiences.
DBS Bank is an example often cited by MIT as having created the best-in-class frameworks for transformation. At CIO Edge, Peter Weill, Chairman of MIT CISR, interviewed Paul Cobban on how to foster an innovative culture.