The Most Modernised Organisations Leverage Public Cloud

ADAPT’s Research and Advisory service of fact-based insights is based upon 15,000 interactions and over 1,000 detailed surveys of our region’s digital and IT leaders.

At CIO Edge, Senior Research Analyst, Gabby Fredkin, reveals the common challenges to IT delivery and the strategies that will overcome them.

The top barriers to IT delivery are competing business priorities and talent shortages. Shifting legacy processes and mindsets will take collaboration across departments and teams.

Approximately 56% of organisations have modernised their IT infrastructure. Organisations that are highly digitised capture more value from their operations, according to the data.

Despite digitisation, 54% of respondents said they do not understand their customers. Collaboration across teams to determine customer frictions and investigating customer interactions with digital technologies will capture more value.

Unified customer experiences are hindered by inconsistent data across systems. To create a unified customer experience, organisations need to store data in the correct format.

The effectiveness of digitisation depends on accurate, usable, and timely data for quick decision-making.

Key Takeaways:

• Migration to public cloud should focus on agility with IT initiatives as well as agility with financial models. De-risk the financial component of IT by using public cloud to find IT innovations.
• In organisations with high levels of modernisation, 67% of workloads are in the public cloud. Cloud computing is the ideal platform for building modern, flexible, and resilient architectures.
• Incentivise employee experience through a development growth cycle to retain your top talent.