Richard Wilkins

Richard Wilkins has 31 years of experience with IBM and was appointed as an IBM Distinguished Engineer during 2015 in recognition of his extensive track record in leading technical challenging, first of a kind, IT Service Management projects.

He joined IBM in 1989 as an Associate Customer Service Representative for End User Systems, and has held various positions throughout his career, including being a founding member and leader architect of the Tivoli Asia Pacific Centre Of Excellence, and now as Distinguished Engineer within IBM Cloud and Cognitive Software.

He is a recognised Thought Leader for the “Cloud Services Management and Operations” practice within the Garage Solution Engineering team and specialises in assisting customers adopt cloud ready principles and practices. He has led the definition and establishment of Cloud Services Management and Operations, Site Reliability Engineering and AI for Operations practices for several large corporations around the world.

Richard is also a member of the CTO office for IBM Cloud Architecture and Garage Solution Engineering, teams. He provides leadership and mentoring by developing and then delivering IBM Cloud strategies across the globe. He is also be responsible for developing and fostering technical vitality across Asia Pacific Geography.

Richard is
– A Distinguished Engineer for IBM Cloud and Cognitive Software
– A Member of the IBM Academy of Technology.
– Technical Specialist Professions Leader for ASEAN.