RT 6 | How to leverage artificial Intelligence to create superior customer engagement and experience Digital Edge 2019

Felix Liao

Head of Analytics Platform at SAS

Felix has over 15 years of experience working in the Australian analytics market and have worked for organisations such as IBM and HP.

Currently as the head of analytics platform for SAS Australian New Zealand, Felix leads a team of analytics professionals that help organisations solve some of their most complex problems using data and analytics. Felix is a regular speaker and blogger on the topics of analytics and artificial intelligence and has deep domain knowledge across data management, data visualisation and machine learning.

A computer engineer from his undergraduate study, he obtained his MBA from MGSM and is also a SAS certified data scientist. His diverse background allows him to bring a wide set of views and perspectives which are critical in modern AI and machine learning project and initiatives.