The CIO Role in Delivering Exponential Value to the BusinessIn this panel discussion, ADAPT’s Principal Research Analyst Peter Hind, explores practical ways to drive growth and lead innovation with expert insights from Damon Rees - Former CEO of ServiceNSW, Angela Anthony - EGM IT and Digital at Dulux Group and Sami Yalavac, former CIO Bupa Health Services.
There is increasing pressure on CIOs to do more with fewer resources to transform the business digitally.
How do businesses prioritise to gain value?
CIOs should go beyond the risk profile discussion and take into account, even within a risk profile, what is the commercial outcome which will ultimately determine priority.
Being part of a value chain to gain the desired outcomes is essential and CIOs have a unique perspective across the organisation to enable this for the business and its customers.
In addition to running an efficient IT department, it is also imperative to have efficient business functions driving business growth.
Using your influence to make the right decisions requires understanding pain points, business priorities, and what really matters to the organisation.
The key factors are:
- building trust and integrity through your ability to deliver faster, more efficiently, and at a lower cost
- using technology as a differentiator
- viewing ecosystems as a source of value
- establishing a common framework and prioritising across the organisation
- considering the strategic vision versus the problems and noise.
In this panel discussion, ADAPT’s Principal Research Analyst Peter Hind, explores practical ways to drive growth and lead innovation with expert insights from Damon Rees – Former CEO of Service NSW, Angela Anthony – EGM IT and Digital at Dulux Group and Sami Yalavac, former CIO Bupa Health Services.
- Prioritisation is a business issue, not an IT issue. Prioritisation needs to reflect both the business and technology working together to establish key priorities and outputs.
- Effective prioritisation requires a good relationship with finance. Prioritisation needs to make good business sense and commercial value.
- Business acumen: Technology teams need to understand the business, the industry and the customers so they can influence the conversation.