Fiona Caldwell – CIO at Estia Health, Angela Coble – Managing Director, Client Group Technology Officer at Accenture Australia and Eglantine Etiemble – CTO at PEXA, share their insights on driving change and innovation within their respective organisations.

Fiona emphasises the need for a dynamic prioritisation matrix that evolves with the business and engages stakeholders effectively.

Angela highlights the importance of making people uncomfortable to drive digital transformation and innovation, while also challenging the organisation’s risk appetite.

Eglantine advocates for setting ambitious goals, or “moonshots”, to inspire creativity and drive progress.

The discussion also touched on the importance of understanding the business context, engaging the team, refining ideas, and advocating for change as crucial aspects of a progressive technology strategy.

Technology leaders need to be proactive, visionary, and socially responsible in driving meaningful change and innovation.

 

Key Takeaways:

  • Prioritisation Matrix: Develop a prioritisation matrix focusing on aligning business priorities with technology investments to maximise value for both the organisation and its customers.
  • Engaging stakeholders for effective prioritisation: Governance and structure in prioritisation is essential. Leveraging diverse perspectives from across the organisation to capture ideas, determine resource allocation, and drive alignment with strategic goals.
  • Moonshots and visionary leadership: Embrace bold, visionary leadership by pursuing ambitious goals and challenging the status quo through innovative initiatives. This approach fosters creativity, drives organisational transformation and ultimately contributes to societal progress.
Contributors
Peter Hind Principal Research Analyst at ADAPT
One of the ICT industry’s foremost analysts and commentators, Peter Hind has spent over 25 years advising and talking on topics across... More

One of the ICT industry’s foremost analysts and commentators, Peter Hind has spent over 25 years advising and talking on topics across the technology industry. His primary areas of interest are the potential of technology to transform the way organisations operate, the change management obstacles executives encounter in realising this potential, as well as the tactics and techniques leaders have deployed to overcome these difficulties.​

With roles across IDC, Unisys, NCR, Sigma Data, and others, Peter now takes on multiple roles within ADAPT including the moderation of private events and roundtables, interviewing business executives about the strategies they are pursuing and assisting with the structuring of delegate surveys.​

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Eglantine Etiemble CTO at PEXA & 3rd place in CIO.50 '24
Global executive. Eglantine is a versatile global executive. She has delivered complex projects and led teams in 20 different countries in Europe,... More

Global executive. Eglantine is a versatile global executive. She has delivered complex projects and led teams in 20 different countries in Europe, the US and Asia-Pacific in consulting and manufacturing.

In-house transformer. Eglantine is a catalyst for innovation and business transformation, She has a demonstrable track record in projects as diverse as a new operating model with supporting ERP systems implementation, transformation through technology, mergers and acquisitions and introduction of new ways of working (introduction of Agile, flexible working arrangements).

Strategist. Eglantine has expertise in co-designing business strategy with executive peers, transforming business objectives and challenges into an IT strategy through leadership, collaboration and influence, and enabling executive peers to leverage IT effectively.

Inspiring leader. Eglantine takes leadership seriously. She is able to articulate a clear vision, and her strategic clarity and understanding of human nature equip her to lead and mobilise even teams struggling with change. She is strongly committed to inclusion and has built teams that balance gender, age and background diversity.

Coach and mentor. Eglantine provides informal coaching to her peers on how technology contributes to business transformation, cultural change or operational efficiency through curated articles, conferences, organised sessions with thought leaders and individual conversations.

Startup founder. In her spare time, Eglantine is building Boomerang Factory, a startup that helps employees develop new skills and competencies through designed experiential learning happening via internships in other organisations.

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Fiona Caldwell CIO at Estia Health
MBA educated senior IT manager with exceptional track record in leading and managing small and large teams in complex IT environments. Possesses... More

MBA educated senior IT manager with exceptional track record in leading and managing small and large teams in complex IT environments. Possesses 25 years in IT with 15 years in strategic, project and operational leadership capacity. Fosters a culture of teamwork, innovation and continuous improvement to drive reductions in costs, improve IT service levels and deliver new business services. Excels in ensuring organizations have the right data, business processes and systems to run efficiently.

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Angela Coble Managing Director and Client Group Technology Officer at Accenture Australia
A contagious optimist, energiser and entrepreneur, welcomed into the Order of Australia (OAM) in 2023 for service to business, Angela thrive’s helping... More

A contagious optimist, energiser and entrepreneur, welcomed into the Order of Australia (OAM) in 2023 for service to business, Angela thrive’s helping others as a co-founder and executive director, author, holder of registered IP and copyright, and partnering with exceptional leaders as a Managing Director within Accenture. Enabling people and business to grow and succeed is her legacy.

As a co-founder of Leadonera Pty Ltd and the registered IP of Leadonera®, Angela created new concepts, frameworks and identified unique career pathways that combine to accelerate our next generation of leaders whilst remaining focused on her gender diversity purpose to advance and retain more women in leadership.

As a former MNC Executive CIO & Executive Director Business Transformation, Angela has deep commercial experience in Strategy, Governance, Organisational Design and Risk coupled with the pace of being a Technology Executive balancing the P&L with growth, innovation and experimentation.

As a Managing Director with Accenture, leverages her vast experience in technology, leadership and diversity to partner with c-Suite and Board’s to support organisations to accelerate their digital ambition and reimagine their business models for sustainable growth. Supporting not-for-profits, public and listed companies (ASX100), Angela navigate’s the balance of short-term requirements and long-term goals to accelerate the digital journey to unlock value, deliver improved employee and customer experiences and reimagine organisations for better outcomes.

A lifelong learner, in 2023 submitted her thesis for the award of Doctorate by Research (UniSQ) for an industry-first empirical study to examine the Technology Leadership Context in Australia with findings applied to improving gender diversity in executive teams. Angela’s research answers the matter of competency and capability complement and the model of the future technology leader, discovering a new pathway for the Australian Technology Executive. Leaning into academia, Angela expanded her intellectual curiosity in Leadership & Digital Transformation, studying at international faculties with MIT and Oxford.

Fulfilling her passion for Women in Leadership, Angela support events, charities, and programs to continue to advance the next generation of leaders. An advocate for advancing leaders, mentoring, coaching talent, and delivering inclusive programs, Angela volunteers her time aligned to purpose as a speaker, regularly contribute to publications, and enjoy’s audiobooks and walking for wellbeing.

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