Kyndryl is a two-year-old company with a rich operating heritage, serving clients in numerous countries across various industries.

The company focuses on skill development and its role as an innovation partner for customers. Developing the right skills to support clients in areas like cloud, data, and AI are essential.

Antoine Shagoury, Global CTO at Kyndryl, highlights key themes in the business landscape including digital transformation, efficiency, and the need for secure and resilient operations. He provides insights into the evolving business landscape, the challenges faced by technology leaders, and potential strategies to navigate these changes successfully.

Business executives are increasingly looking to digital transformation as a means of growth and the challenges faced in empowering the workforce. There is a shift towards “as-a-service” discussions and the growing emphasis on time-to-market as a crucial factor. Antoine also stresses the need for companies to articulate the business value of digital initiatives and the shift from reactive to proactive cost management.

Strategies to address these challenges, include redefining the digital operating model, enhancing business visibility, and doubling down on transformation efforts. Antoine emphasises the importance of building a fluid workforce and leveraging partnerships and platforms to accelerate digital initiatives. The role of technology leaders in driving business evolution and success is essential.

 

Key Takeaways:

  • Kyndryl is strategically focused on creating a skills-aligned organisation to provide customers with the right skills at the right time to accelerate their activities.
  • Shagoury emphasises the importance of professional development and skill growth to ensure the company can be the right partner for its customers in areas like cloud, application modernisation, data management, and AI.
  • There are challenges and opportunities in digital transformation, including the need to align with business outcomes, create a digital operating model, improve visibility, and enhance the digital experience for customers and users.
Contributors
Antoine Shagoury CTO at Kyndryl, formerly CIO at State Street, LSE & NYSE
Antoine comes to Kyndryl as a venture partner at Ridge-Lane LP, a strategic advisory and venture development firm focused on solutions to... More

Antoine comes to Kyndryl as a venture partner at Ridge-Lane LP, a strategic advisory and venture development firm focused on solutions to grand challenges in education, sustainability, and information technology. 

Previously, he served as an Executive Vice President and global Chief Information Officer at State Street Corporation, where he served on State Street’s management committee and was responsible for managing enterprise-wide technology, transformation and modernization operations in 27 countries. Prior to joining State Street, Antoine was group Chief Operating Officer and CIO at the London Stock Exchange Group. He also served as CIO at the American Stock Exchange and New York Stock Exchange Alternext. 

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