Agenda

Jim founded ADAPT with a vision to help Australia thrive commercially, now and for the future.  To enable that, Jim leads ADAPT’s mission to connect, inform and equip our local business and tech leaders.

Leading the development of ADAPTs agenda’s and content strategy whilst also advising executive leadership teams from global technology service providers, Jim is uniquely experienced to be the voice of the end-user, the customer and the vendor.

Bringing his deep knowledge of the local market, Jim regularly presents “Know your Customer” webinars and guides the world’s largest vendors with their G-T-M and content strategies.

Through entrepreneurial product development and a servant leader mentality with his team and clients, ADAPT grows annually with clearly differentiated value for all stakeholders.

Gabby’s primary role is managing ADAPT’s overall strategy for Data Analytics. He has extensive experience in using data to identify trends in technology that help shape Australian organisations. Utilising modern Data Science techniques, he provides ADAPT and their customers with confidence in the accuracy and validity of the information used for ADAPT’s Research, Advisory, and Events.​

With a passion for creating stories with data, Gabby is consistently rated as one of the top speakers at ADAPT Events. In round table discussions, he specialises in using statistics to initiate thought-provoking discussions. Gabby is effective in translating information into insights, enabling ADAPT’s customers to become more data-driven.​

Gabby’s primary areas of expertise are: ​

• Advanced AI and ML practices, including AI ethics.​
• Building models to benchmark and predict IT performance.​
• End-user behaviour and human-centred design.​
• Cross-functional team design and value, such as DevSecOps.​

Elissa Walker brings exceptional leadership and delivery experience in complex technological change and digital transformation, spanning both the private and public sector.

Elissa is the ATO’s Chief Digital Officer and Deputy Commissioner for Digital Delivery. Elissa leads a dedicated team responsible for the ATO’s digital platforms and digital strategy, including digital partnerships, digital identity eInvoicing, and contact centre platforms.

Before joining the ATO in January 2020, Elissa was a senior executive for a global technology and professional services company. For 18 years, Elissa led and delivered large-scale technology solutions and digital programs for revenue, health, defence and education clients. This included the implementation of Australia’s myHealth Record, Singapore’s National Electronic Health system, and the ATO’s Change Program.

Elissa remains passionate about enriching the digital experience by collaborating across domestic and international government digital ecosystems.

Proven experience in information technology, modernising and optimising digital delivery to underpin both the customer and employee experience. Nasa always looks for opportunities where her own values feed directly back to the community “Its about making a difference and more services accessible to everyone”. She has considerable experience helping organisations move forward with a strategic plan that gives them the digital tools they need to help leapfrog the roadblocks and pitfalls that can hold them back.

Peter Hind has spent the last 25 years as an analyst and commentator on the ICT industry. He says his primary areas of interest are the potential of technology to transform the way organisations operate, the change management obstacles executives encounter in realising this potential and the tactics and techniques leaders have deployed to overcome these difficulties.

Peter now takes on multiple roles within ADAPT including the moderation of private events and roundtables, interviewing business executives about the strategies they are pursuing and assisting with the structuring of our delegate surveys and the interrogation and analysis of ADAPT’s treasure trove of end-user and C-level data

Charles McHardie leads the largest technology group in the Australian government. Charles oversees the technical and digital infrastructure that delivers government services and support to millions of Australians.

In his role as CIDO Charles is responsible for driving digital and technology transformation within Services Australia and delivering whole-of-government transformation programs. He oversees significant investment in programs for Centrelink, Medicare, Child Support and myGov, and has led the delivery of major transformation programs such as Enhanced myGov. Charles led the delivery of technology and business solutions that positioned the Australian government to be able to respond rapidly to the global pandemic.

As Director of Strategic Research at ADAPT Matt Boon, is responsible for directing and developing ADAPTs research content and positions. In his role at ADAPT Boon advises C-Suite executives across the end-user and technology provider landscape. Boon is also responsible for bringing together groups of C-Suite leaders to discuss and prepare for the myriad of challenges and opportunities they face.

ADAPT host’s numerous industry leading IT focused events annually and Boon is responsible for hosting, chairing and delivering ADAPT independent content and positions to help attendees make informed IT decisions.