Business & Operating Models in the Agentic AI Era

As Chair of CISR at the MIT Sloan School of Management in Boston, Peter’s work centres on the role, value, and governance of digitisation in enterprises. Peter works with several of Australia’s and the world’s leading CIOs, ExCos and Boards and is a senior advisor to the New York VC firm Insight Partners.

Peter was nominated for the 2023 Thinkers-50 based on his new book, Future Ready, and was ranked by Ziff Davis as the 24th most influential person in IT and the highest ranking academic. MIT CISR undertakes practical research on how firms generate business value from digital.

Charles McHardie leads the largest technology group in the Australian government. Charles oversees the technical and digital infrastructure that delivers government services and support to millions of Australians.

In his role as CIDO Charles is responsible for driving digital and technology transformation within Services Australia and delivering whole-of-government transformation programs. He oversees significant investment in programs for Centrelink, Medicare, Child Support and myGov, and has led the delivery of major transformation programs such as Enhanced myGov. Charles led the delivery of technology and business solutions that positioned the Australian government to be able to respond rapidly to the global pandemic.

With over 30 years of experience in the public service and the military, I have core competencies in operational planning, command, intelligence analysis, and strategic studies. I am a Member of the Order of Australia (AM) for my distinguished service and leadership in the navy and the public sector. My mission is to leverage my expertise in systems engineering and digital transformation to deliver innovative, efficient, and customer-centric solutions that improve the lives of Australians as Chief Information and Digital Officer (CIDO) for Services Australia.

Sarv is a Non Executive Director and Advisor for a portfolio of organisations in the financial services, health, and technology sectors. His career spans over 30 years across the UK, Australia, and Asia.

Sarv’s senior executive roles have included, CIO of Reserve Bank of Australia (2012–18), CTO of Westpac (2008-12), CTO/CISO of Commonwealth Bank (2001-08), and more recently CIO at I-MED Radiology.

Sarv is currently Non Executive Director for Commonwealth Bank Health Society, Police Bank and auDA. Previously he served on the Boards of Reserve Bank Health Society and the Can Too Foundation for a period of 9 years.

He has extensive experience during periods of business and regulatory change as a Non-Executive Director and Chair of Audit, Risk and Technology subcommittees.

Sarv holds a doctorate in Board Cybersecurity Governance, with a focus on how Directors can better attain assurance on cybersecurity and then optimise investments in line with their risk appetite.

Renowned for expertise in formulation of strategy and architecture of digital platforms — with attention on risk management and speed to market.

Proven track record in leading cultural change, building high-performing teams, and delivering large-scale transformation programs.

Jim is known for exceeding expectations in execution.His entire career has been spent connecting the right people at the right time in roles across Europe and Asia Pac. ​
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He founded ADAPT to deliver quality outcomes with integrity – with a vision to help Australia thrive commercially, now and for the future.To enable that, Jim leads ADAPT’s mission to connect, inform and equip our local business and tech leaders. ​
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At the centre of agenda creation and strategic partner management for two decades, Jim is uniquely experienced to be the voice of the end-user, the customer and the vendor. ​
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He satisfies C-suite attendees with all agendas across ADAPT Edge events. He also regularly presents “Know your Customer” webinars and guides the world’s largest vendors with their GTM and content strategies.​
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Through entrepreneurial product development and a servant leader mentality with his team and clients, ADAPT grows annually with clearly differentiated value for all stakeholders.