Agenda

Wednesday, 21 February 2024

“How to Prioritise and Lead a Progressive Technology Strategy?”

Please note that 1:1 meetings will be running throughout the day.

07:45 - 08:30

Registration & Check-in

Secure your seat and table in the keynote room for the day.

Jim Berry

CEO & Founder

About

Jim founded ADAPT with a vision to help Australia thrive commercially, now and for the future.  To enable that, Jim leads ADAPT’s mission to connect, inform and equip our local business and tech leaders.

Leading the development of ADAPTs agenda’s and content strategy whilst also advising executive leadership teams from global technology service providers, Jim is uniquely experienced to be the voice of the end-user, the customer and the vendor.

Bringing his deep knowledge of the local market, Jim regularly presents “Know your Customer” webinars and guides the world’s largest vendors with their G-T-M and content strategies.

Through entrepreneurial product development and a servant leader mentality with his team and clients, ADAPT grows annually with clearly differentiated value for all stakeholders.

08:30 - 08:45

Welcome to the 25th CIO Edge: How to Prioritise and Lead a Progressive Technology Strategy?

Jim Berry - CEO & Founder Read More

Australian CIOs face evolving regulations, significant cyber-threats, talent shortages and unique geopolitical demands – but their biggest challenges are prioritisation and winning the resources or support needed for their organisation to securely modernise.

Facing conflicting business priorities, CIOs need to work out what comes first, what can wait, which projects and technologies to progress, and what’s preventing them from achieving their desired state.

For our 25th CIO Edge in February, our community will debate these issues codifying research with expert insights and lessons learned from top performers – to help our CIOs maintain focus in the noise and lead a progressive tech strategy.

Gabby Fredkin

Head of Analytics & Insights at ADAPT

About

Currently studying a Masters of Business Analytics at Deakin University, Gabby works closely with the Analyst team to identify trends in technology and business that help shape Australia. 

With a passion for statistics and data visualisation, he enables ADAPT to present the right insights at the right time to the right people. Using modern analytics techniques, Gabby provides ADAPT and their customers with confidence in the accuracy and validity of the information used for ADAPT’s Research, Advisory and Events. 

Gabby expertise extends to: 

  • Descriptive and inferential statistics 
  • Regression techniques and forecasting 
  • Data Visualisation and customisation through PowerBI and Tableau  
08:45 - 09:00

ADAPT Research: "The Collective Intelligence: Insights from CIO Surveys"

Gabby Fredkin - Head of Analytics & Insights at ADAPT Read More

ADAPT’s research and advisory team reveal the latest local fact-based insights from over 200 detailed surveys of our region’s top CIOs in 2024. Insights will also draw upon 20,000 conversations with the CFOs, Digital, Data and HR leaders. This session will assist you in comparing the resource allocation, investment priorities and unique challenges of Australian CIOs for you to benchmark and validate your priorities and thinking. Gabby will reveal the core findings distilled from your aggregated pre-event surveys and examine the technology strategies that are generating value.

Tenar Larsen

Head of Community & Ecosystem Partnerships at ADAPT

About

Tenar has spent the last 18 years working in sales, running her own company consulting to corporate Australia around Workplace Wellness / Employee Experience and now she finds herself back over on the dark side as an employee, part of a well oiled machine – and loving it! As a Senior Manager of the ADAPT Advisory team, Tenar runs the team that fulfils over 60 private advisory events each year across Asia Pacific. Tenar build genuine relationships quickly and easily, loves connecting people, finding out how to solve a problem and then delivering.

09:00 - 09:05

Get an Edge: Making the Most of Your Day

Tenar Larsen - Head of Community & Ecosystem Partnerships at ADAPT Read More

Peter Weill

Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor

About

Peter Weill’s work centers on the role, value, and governance of digitisation in enterprises. Weill joined the MIT Sloan faculty in 2000 to become director of MIT Sloan’s Center for Information Systems Research (CISR).MIT CISR is funded by approximately 100 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from Information Technology (IT). As chair, Weill focuses on globalising the center’s research and delivery.

In 2008, Ziff Davis recognised Weill as #24 of The Top 100 Most Influential People in IT, the highest-ranked academic. In Dec 2019, his 2015 MIT SMR article Thriving in an Increasingly Digital Era was recognised as one of The Best 10 SMR Articles in the 2010s.

Peter has worked on digitisation issues with the Executive Committees and Boards of more than 40 companies globally. He conducts workshops for key conferences, including the CEO Summits for Microsoft, IBM, and SAP, and the International Monetary Conference.

09:05 - 09:25

MIT Research: Why Top Performing Companies Focus on Customer Domains, Not Industries

Peter Weill - Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor Read More

Despite becoming more customer-centric, companies in most industries still operate with an inside-out mindset for their digital offerings – these companies leave value on the table.

A domain-oriented company helps serve a customer’s end-to-end need by focusing on outcomes. The returns for domain-oriented companies are stellar because customers gravitate toward those that can meet their daily personal or business needs. Domain-oriented companies perform better on revenue growth and profitability by helping customers meet their goals, not just selling products.
MIT call these needs “domains” because they span industries. But such an orientation requires a big company-wide mindset change. They require an outside-in focus on creating value from digital, but the shift is worth it.

In this presentation, Peter will outline:

  • How and why to have an ‘outside-in’ focus
  • What customers care about
  • A starter list of domains to target
  • Examples what it takes to become a domain-orientated company

Then at 4pm, Peter will lead a deep dive workshop revealing what it takes to become domain oriented, the capabilities to engage with customers and partners in new ways and give you tools to action.

As Chair of CISR at the MIT Sloan School of Management, Peter’s work centred on the role, value, and governance of digitisation in enterprises and he consults several of Australia’s and the world’s leading CIOs, ExCos and Boards. Peter has been nominated for the 2023 Thinkers-50 based on his new book, Future Ready, and was ranked by Ziff Davis as the 24th most influential person in IT and the highest ranking academic. MIT CISR undertakes practical research on how firms generate business value from digital.

Ryan Brosnahan

Chief Transformation Officer at Bendigo and Adelaide Bank

About

Ryan joined Bendigo and Adelaide Bank in 2019 and is responsible for driving the Group’s digital transformation program, and leading the digital, data, payments and technology functions.

With more than 20 years’ international experience in the financial services industry in Australia, New Zealand and the United Kingdom, Ryan has led complex growth and transformation change initiatives across multiple functions and businesses in financial services, and has a deep passion for harnessing the power of technology to improve the way we live and work.

Prior to Bendigo and Adelaide Bank, Ryan held Executive responsibility for key portfolios, including enterprise-wide transformation, technology, strategy, operations and risk at ANZ. Ryan holds a Masters in Finance from London Business School and a Bachelor of Commerce degree in Accounting and Finance. He is also a Non-Executive Director of Australian Payments Plus, a graduate of the Executive Leadership of Major Projects Program from Sydney University, a member of the Australian Institute of Directors and a member of Chartered Accountants of Australia and New Zealand.

Peter Weill

Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor

About

Peter Weill’s work centers on the role, value, and governance of digitisation in enterprises. Weill joined the MIT Sloan faculty in 2000 to become director of MIT Sloan’s Center for Information Systems Research (CISR).MIT CISR is funded by approximately 100 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from Information Technology (IT). As chair, Weill focuses on globalising the center’s research and delivery.

In 2008, Ziff Davis recognised Weill as #24 of The Top 100 Most Influential People in IT, the highest-ranked academic. In Dec 2019, his 2015 MIT SMR article Thriving in an Increasingly Digital Era was recognised as one of The Best 10 SMR Articles in the 2010s.

Peter has worked on digitisation issues with the Executive Committees and Boards of more than 40 companies globally. He conducts workshops for key conferences, including the CEO Summits for Microsoft, IBM, and SAP, and the International Monetary Conference.

09:25 - 09:50

Bendigo & Adelaide Bank: Transformation in Action & Lessons Learned

Ryan Brosnahan - Chief Transformation Officer at Bendigo and Adelaide Bank Peter Weill - Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor Read More

Ryan joined Bendigo and Adelaide Bank in 2019 and is responsible for driving the Group’s digital transformation program, and leading the digital, data, payments and technology functions.

With more than 20 years’ international experience in the financial services industry in Australia, New Zealand and the United Kingdom, Ryan has led complex growth and transformation change initiatives across multiple functions and businesses in financial services, and has a deep passion for harnessing the power of technology to improve the way we live and work.

Prior to Bendigo and Adelaide Bank, Ryan held Executive responsibility for key portfolios, including enterprise-wide transformation, technology, strategy, operations and risk at ANZ.

Sarah Carney

National CTO at Microsoft

About

With over 20 years of work experience across three continents and a multitude of industries, I am currently the Chief Technology Officer for Enterprise Commercial at Microsoft, where I lead the technical strategy, vision, and execution for our largest and most strategic customers. I have a strong background in business strategy, analysis and development and I am also a certified Prosci change practitioner.

I currently serve as the co-chair of the Military Employee Resource Group Board at Microsoft, where I support the recruitment, retention, and development of veterans and their allies. I am passionate about delivering innovative and impactful solutions that enable digital transformation, empower customers, and drive business growth. I am always looking for new opportunities to learn, collaborate, and contribute to the technology community and beyond.

09:50 - 10:20

Perpetual Innovation – Building and Enabling Technical Agility

Sarah Carney - National CTO at Microsoft Read More

As an organisation, you want to make sure you are exploring and tapping into innovation opportunities as they arise, but you also need to keep your business ticking over. In an ever-changing technology landscape, how can organisations enable perpetual innovation, the ability to adapt quickly and securely. In this session we will explore the role that culture plays in building innovation capabilities, as well as how technologies like AI and Low Code can accelerate it.

10:20 - 10:40

Morning Break: Refreshments, Snacks & Connections

Peter Hind

Principal Research Analyst at ADAPT

About

Peter Hind has spent the last 25 years as an analyst and commentator on the ICT industry. He says his primary areas of interest are the potential of technology to transform the way organisations operate, the change management obstacles executives encounter in realising this potential and the tactics and techniques leaders have deployed to overcome these difficulties.

Peter now takes on multiple roles within ADAPT including the moderation of private events and roundtables, interviewing business executives about the strategies they are pursuing and assisting with the structuring of our delegate surveys and the interrogation and analysis of ADAPT’s treasure trove of end-user and C-level data

Eglantine Etiemble

CTO at PEXA & 3rd place in CIO.50 '24

About

Global executive. Eglantine is a versatile global executive. She has delivered complex projects and led teams in 20 different countries in Europe, the US and Asia-Pacific in consulting and manufacturing.

In-house transformer. Eglantine is a catalyst for innovation and business transformation, She has a demonstrable track record in projects as diverse as a new operating model with supporting ERP systems implementation, transformation through technology, mergers and acquisitions and introduction of new ways of working (introduction of Agile, flexible working arrangements).

Strategist. Eglantine has expertise in co-designing business strategy with executive peers, transforming business objectives and challenges into an IT strategy through leadership, collaboration and influence, and enabling executive peers to leverage IT effectively.

Inspiring leader. Eglantine takes leadership seriously. She is able to articulate a clear vision, and her strategic clarity and understanding of human nature equip her to lead and mobilise even teams struggling with change. She is strongly committed to inclusion and has built teams that balance gender, age and background diversity.

Coach and mentor. Eglantine provides informal coaching to her peers on how technology contributes to business transformation, cultural change or operational efficiency through curated articles, conferences, organised sessions with thought leaders and individual conversations.

Startup founder. In her spare time, Eglantine is building Boomerang Factory, a startup that helps employees develop new skills and competencies through designed experiential learning happening via internships in other organisations.

Fiona Caldwell

CIO at Estia Health & CIO.50 award winner

About

With over 25 years’ experience in various IT strategic and operational leadership capacities, Fiona brings to Estia Health a wealth of practised knowledge and a sound background in managing IT solutions and projects.

Appointed to the role of Chief Information Officer in October 2017, Fiona leads Estia Health’s IT team in the delivery of modern and innovative technologies and services and seeks to advance the level of assistance and amenities available at Estia Health.

Fiona is a recognised leader in optimising the IT user experience. She has extensive experience in the Government and Commercial sectors, including Village Roadshow, Cenitex and the Tatts Group. Fiona holds a Bachelor of Computing and Master of Business Administration from Monash University.

Angela Coble

CTO at Accenture & CIO.50 Hall of Fame inductee

About

Angela Coble is a co-Founder of Leadonera Pty Ltd and a managing director in technology at Accenture. In her role at Accenture, she leverages her experience in technology, leadership and diversity to support more organisations accelerate their digital ambition and reimagine for sustainable growth. Previously, she served as a board member and CIO & executive director of business transformation at Johnson & Johnson MedTech Australia & New Zealand.

In 2023, Angela was honoured with the Medal of the Order of Australia (OAM) for her holistic pursuit to improve the Australian business community through action towards improving the participation and retention of Women in Leadership and her contribution to Technology leadership through education, research, role modelling and action, to transform the discipline for career success, sustainability and growth of Australian Businesses.

Angela holds an MBA, is a certified information security manager and qualified in information security risk management. She is a graduate of the Australian Institute of Company Directors and has further expanded her intellectual curiosity in leadership and digital transformation, studying at international faculties with MIT and Oxford and recently submitted her thesis for the award of doctorate by research through USQ for an industry-first empirical study examining the changing technology leadership context in Australia. Findings are being applied to improve gender diversity in executive teams.

Angela is an advisor for the University of Technology Sydney, representing technology education requirements for the future and is a well-regarded industry commentator. She is frequently recognised as one of Australia’s leading technologists, recently inducted into the CIO Hall of Fame (2023), a member of Chief Executive Women (CEW) and a diversity advocate.

10:40 - 11:10

CIO Panel: How to Prioritise and Lead a Progressive Technology Strategy?

Peter Hind - Principal Research Analyst at ADAPT Eglantine Etiemble - CTO at PEXA & 3rd place in CIO.50 '24 Fiona Caldwell - CIO at Estia Health & CIO.50 award winner Angela Coble - CTO at Accenture & CIO.50 Hall of Fame inductee Read More

How can CIOs win the resources and executive support they need to help modernise and transform their business?

Explore:

  • How to communicate with the ELT and understand the Board’s Risk Appetite?
  • How to prioritise spend to ensure resilient IT supply, data democratisation, compliance, and security across the business?
  • Ensuring that tech strategy is on track, so your organisation leads the field – and staying relevant in the modern age.
  • How to articulate, story tell and build a narrative?

Insightful business leaders in Australia will give frank advice and practical tips on how to get it right.

Mindy Rice

Head of Capability at TPG Telecom

About

Sam Parker

Account Director at WalkMe

About
11:10 - 11:30

The Digital Adoption Imperative: Insights from TPG Telecom

Mindy Rice - Head of Capability at TPG Telecom Sam Parker - Account Director at WalkMe Read More

Rapid digital transformation has made the adoption of digital technologies a crucial imperative for success.

In this fireside chat, you will:

  • Hear how TPG Telecom have successfully solved user challenges with a digital adoption strategy
  • Find out how a digital adoption platform gets your people behind your technology, to help you drive operational efficiencies
  • Learn best practices for implementing digital adoption initiatives within your organisation

Angela Logothetis

Executive Group Owner Network and Business Application Services at Telstra

About

At Telstra, Angela and her team have a mission to help the Australian government, enterprise, and businesses transform to digital, transform to the cloud, and transition to Industry 5.0. Angela and her colleagues bring the best of global technology to Australia, integrating it with the country’s best network. They deliver these solutions through Australia’s largest technology integration practice and the largest practice of data and AI scientists.

To simplify the complexity of technology and instill confidence in customers adopting new technologies, Angela ensures that Telstra’s products and services are offered As-a-service, Secured by Telstra, and Managed by Telstra.

With 20 years of experience in the tech industry gained across four continents, Angela has worked with market leaders such as Amdocs, Cramer, Clarity, and Price Waterhouse Consulting to deliver transformation, automation, and monetization to the telco industry. One-third of her career has been spent working onsite with customers, collaboratively achieving business outcomes.

In addition to her role at Telstra, Angela serves as a growth advisor to innovative startup and scale-up companies, playing a crucial role in developing impactful technologies. She also has the privilege of mentoring women in technology and coaching star performers. Actively participating in community groups, Angela contributes to creating a better future for the next generation through initiatives related to mindfulness, the future of work, and climate change.

Passionate about travel and outdoor activities, Angela enjoys exploring the world and making it a point to find the ocean in almost every country she visits. Proudly working for Telstra, Angela is dedicated to growing the Australian tech sector for the next generation, including her two digital-first kids.

11:30 - 11:50

Strategic Leadership in the Digital Age: Navigating Prioritisation for a Progressive Technology Transformation

Angela Logothetis - Executive Group Owner Network and Business Application Services at Telstra Read More

In today’s rapidly evolving digital landscape, the role of technology leadership is paramount. This challenge extends far beyond technology itself; it involves a complex interplay of strategic decision-making, resource allocation, and visionary leadership. Angela Logothetis, Group Executive Owner Network and Business Application Services shares lessons from Telstra’s modernisation journey and her insights on charting a pathway to help deliver resilient long-term economic and operational value.

11:55 - 12:55

ADAPT Executive Insight Roundtables

Share with confidence under the Chatham House Rule. Attend your preselected roundtable to participate in a peer discussion moderated by ADAPT analysts with subject matter experts.

Adam Krebet

Business Architect at Workday

About

Adam is Workday’s Business Architect for Australia and New Zealand, responsible for working with Workday’s largest clients to define technology innovation strategies and advise on adoption across the enterprise. Adam partners with customers to understand their people, technology, and talent strategies, to enable Workday’s solution capabilities to deliver game changing HR and finance functions.

Adam has over 30 years of experience in both client side and vendor technology leadership, previously with ANZ and Oracle Australia. Adam has a master’s degree in information technology, and a bachelor’s degree of applied science (computer science) from RMIT University.

Roundtable 1

The CIO's Role in Taking Ownership of AI

Adam Krebet - Business Architect at Workday Read More

Australian enterprises are experimenting with or implementing artificial intelligence (AI) and machine learning (ML) tools to create new efficiencies and supercharge their digital transformations.

These projects clearly have leadership support with 98% of CEOs who were surveyed by Workday indicating that they would see immediate benefits from implementing these capabilities. Recent ADAPT data also shows that 38% of tech and digital leaders have deployed ML functions, 25% deployed gen AI, and 22% more advanced AI.

The CIO plays a big role in ensuring that the right technologies are being tested and deployed, data is reliable, and an AI culture is being fostered across their organisations. Asking the right moral and ethical questions when implementing these automation tools is also vital.

Join a peer-to-peer discussion led by ADAPT’s Head of Programs, Byron Connolly, and senior executives from Workday, ‘Take ownership of your AI.’

Topics include:

  • How organisations are using AI to deliver new efficiencies and gain fresh insights across HR, finance and other departments.
  • Your role in testing and deploying AI tools, preparing data and answering key questions around ethics.
  • How to foster an AI culture across your teams.

Imtiaz Bhayat

CIO at Regis Aged Care

About

Driven to innovate and with a proven track record of implementing exciting, cutting edge technologies such as Robotic Process Automation (RPA), Ai and Process Mining, combined with leading project management methodologies such Agile, Scrum and Lean Six Sigma, to deliver a strong ROI and transformation.

Experienced CIO and CFO with a demonstrated history of working in management consulting (strategy and finance) and within the higher education industry. Skilled in Business Planning, Management, Business Intelligence, Business Development, and Business Process Improvement.

Exceptional experience working with Boards including performing in a Company Secretary capacity.

Strong business development professional with a Doctor of Philosophy (PhD) – focused on Technology in Financial Markets from Macquarie University and a track record of continuous development.

Stephen Bovis

Regional Managing Director at Oracle

About

Over 30 years in the Information Technology industry, I’ve been devoted to helping clients transform their businesses through IT infrastructure and innovation. The starting point of profitable growth is peak performing teams. I focus on attracting great talent, inspiring high performance, and have a proven track record in motivating teams to exceed aggressive targets. With integrity, clear communication and impeccable delivery, we’re able to assist customers deploy technology solutions, new applications, and enhanced security easily and effortlessly, while ensuring an excellent customer experience in the process.

Simon Kaye

Director, Cloud Transformation and Innovation at Oracle

About

Simon spends most of his time cutting through short term ambiguity for a longer term vision, and strives to help clients achieve that vision.

He has over 25 years of experience in Complex IT Solution Sales, Business Development, including over 15 years of experience in Global and Regional Strategic Deal Shaping, Negotiation and Management.

During his career, Simon has been both a senior leader and practitioner in global technology firms such as IBM, Microsoft, Oracle and Accenture. He built and managed teams responsible for developing strategic solutions and transformations for clients to address their business problems and to support future growth.

Simon also provides strategic thought leadership by understanding the user experience and cultural change of large IT transformations.

Robert Loughnane

Consulting Partner at Deloitte

About

Executive and Partner with two decades experience in Business Transformation, Data and Information management and broader IT industry in Australia, Europe and the US.

Robert is a partner in Deloitte’s Enterprise Technology & Performance practice. Robert helps organisation’s solve complex business problems and improve business processes, through transformation programs leveraging innovative cloud technologies. He has worked in the industry for over 20 years across Europe and the APAC region, and understands the critical factors that make cloud transformation work for customers. Robert is experienced in helping customers plan and execute large digital business transformations. A key area of focus is ensuring that business adoption and change management is at the forefront of delivery to ensure that an organisation can truly embrace and harness the power of cloud. This encompasses the planning and delivery of transformation programs including Business process and business application transformation, Information management and Data Analytics solutions for clients within large scale and complex transformations.

Today Robert serves as a Partner in Deloitte Australia supporting clients on business transformations, innovation and business process improvement utilising modern cloud & digital technologies. He sits as an APAC lead on the Deloitte Analytics 8 global team.

Roundtable 2

Pushing Past the AI Hype, Innovating with Business First AI

Imtiaz Bhayat - CIO at Regis Aged Care Stephen Bovis - Regional Managing Director at Oracle Simon Kaye - Director, Cloud Transformation and Innovation at Oracle Robert Loughnane - Consulting Partner at Deloitte Read More

Generative AI has sparked the imaginations of business leaders. CIOs have the opportunity to champion AI adoption and reshape their organisations for the future.

After a year of GenAI taking over every conversation, what are some pertinent and pragmatic use cases? How have these initiatives transformed the way they operate?

Join a discussion moderated by Peter Hind, Adapt Principal Research Analyst as we discuss how to push past the hype and explore:

  • The crucial aspect of data hygiene and preparing for the imminent surge of Enterprise AI
  • Shifting the conversation from (public ChatGPT) to private Enterprise AI
  • Pioneering organisations and the learnings from their AI pilot programs

Chris Russo

General Manager Enterprise & Government Customer Sales & Solutions at TPG Telecom

About

Chris has thirty (30) years’ experience in the telecommunications industry and is currently the GM of Customer Sales and Solutions in Enterprise at TPG Telecom. She is a passionate leader focused on Customer Experience and helping teams understand the critical importance of putting the customer at the centre of everything they do.

Chris has held a number of key roles covering Strategic Selling, Customer Success, Service Management & Delivery, Program Mgt, Supply Chain Industry Sales, Industry Business Development, Enterprise Marketing, business transformation, change management, major IT deployments and customer innovation roles.

Chris has a practical understanding of core business disciplines including process design and governance, program management, IT execution/implementation and business bench marking. With over a decade of experience in all facets of Strategic Selling, Industry Vertical Specialisation and Strategic Account Management, Chris is an asset to any executive team.

She has a history of success with an unrelenting focus on delivering customer value across the B2B landscape.

Her specific expertise is in the field of enterprise sales & marketing, business transformation, customer success, value differentiation, innovation and business development, including idea generation, solution delivery, human centred design thinking, go-to-market and product life-cycle methodologies.

Chris lives in Sydney with her husband Andy and their three children, India, Tully & Heidi. Chris has enjoyed running her whole life and continues her great passion for Bikram yoga.

Tarleton Dewe

Head of Solution Sales at TPG Telecom

About

Tarleton is a senior leader with over a decade of experience delivering exceptional results across Enterprise organisations in Australia.

With a customer-focused approach, Tarleton is obsessed with finding creative solutions to complex problems using strategic technologies such as IOT, pLTE, and SDWAN across key industries such as Retail, Mining, Healthcare and Supply Chain. His extensive expertise has made him a trusted advisor to many companies seeking innovative solutions.

Roundtable 3

Connecting the Future Ready Organisation; Securely, Reliably, and Flexibly

Chris Russo - General Manager Enterprise & Government Customer Sales & Solutions at TPG Telecom Tarleton Dewe - Head of Solution Sales at TPG Telecom Read More

Minimising customer and employee friction, while building secure and trusted business environments, are table stakes for Australian CIOs today.

Old ways of connecting, hamstrung by legacy heavy tech environments and incumbent vendors, are driving friction internally and impacting the digital experience for your customers.

Join ADAPT Senior Research Director Matt Boon alongside TPG Telecom at this roundtable to discuss with like-minded peers:

  • Building the connected data, voice, and network infrastructure environment for a future fit business.
  • How organisations have shifted digitally immature mindsets to cultures rich in innovation, underpinned by fast, secure, and digitally advanced connectivity.
  • Mitigating the legacy issues of today, while optimising costs and improving operational effectiveness from the network to the core.

Damien Whelan

Sales Director Enterprise Segment

About

Scott Minogue

Head of GreenLake South Pacific at Hewlett Packard Enterprise (HPE)

About

Qualified CPA with 20+ Years experience working for large Corporations, IBM, Electrolux, Coca Cola.

I am highly skilled in managing relationships with key clients and understanding their business imperatives. I thrive on building trusted relationships and focusing on delivering value for clients.

With 20 years in Outsourcing IT services, I have deep expertise in managing enterprise Finance, Procurement and CRM enabled via Robotics and Cognitive Computing.

I enjoy being part of a culture at work where the strategy is clear, staff members are engaged and customers have respect for the impact you make on their and their customers lives.

Roundtable 4

Edge-to-Cloud Innovation for a Sustainable Future: Redefining Corporate Responsibility in the Digital Age

Damien Whelan - Sales Director Enterprise Segment Scott Minogue - Head of GreenLake South Pacific at Hewlett Packard Enterprise (HPE) Read More

In today’s world of rapid change and mounting global challenges, the role and responsibility of a corporation has never been more important.

Organizations are increasingly focused on sustainability and Innovation has the potential to solve society’s toughest challenges and to improve lives at scale.

HPE is well-positioned to address these challenges given that our unique perspective is based on over three decades of proven leadership in sustainability.

Our deep history of ESG leadership remains among our strongest competitive advantages, linked inextricably to our business strategy and transition to an edge-to-cloud company requiring a fundamental transformation in everything we do.

Where we can have the most significant impact is to focus on delivering sustainable IT solutions to our customers.

To learn more about how we can help you generate sustainable and transformational business outcomes do join us for an active participation and hyper-personalized interaction with our Subject Matter Experts around Sustainability, Cloud & Data!

12:55 - 13:50

Peer Networking Seating Lunch

Robert Pizzari

Group Vice President, Strategic Advisor at Splunk

About

As the VP of Industry & Security at Splunk, I lead a team of industry and security advisors who provide strategic guidance and solutions to our global and strategic customers. I have over 25 years of experience in the IT and security industry, with a focus on modernising approaches to managing data across organisations for enhanced insights into incidents and and when they occur, irrespective if they are triggered by cyber attacks and or general IT related issues.

Brett Matthews

Area Vice President, Sales Engineering at Splunk

About

Brett Matthews is currently a the Director of Sales Engineering for Splunk in Australia and New Zealand and was the first technical field person in the region.

A Splunk veteran of over 8 years and more than 20 years of Industry experience, Brett has been leading engagements with many of Splunk’s Australian and New Zealand customers. Brett’s passion is assisting customers with guidance and architectural best practice, as well as demonstrating the value of machine data and the many uses cases in Application Management, IT operations, Security, Compliance and Business Analytics across many industries including Telecommunications, Financial Services and Government.

Prior to joining Splunk Brett held roles at Sun Microsystems as a Support and Systems Engineer working with a wide range of enterprise customers in the Government and Commercial sectors.

13:00 - 13:55

Lunch Roundtable: Enterprise Resilience, 2024 Predictions and Leading in the Era of AI

Robert Pizzari - Group Vice President, Strategic Advisor at Splunk Brett Matthews - Area Vice President, Sales Engineering at Splunk Read More

Digital Resilience is foundational to organisational success.

The Splunk Executive Predictions report states that in 2024, resilience will become non-negotiable and the key ingredient for success, with organisations baking it into every aspect of their business. Resilience is a BOD priority with boards demanding greater accountability and transparency into how leaders are managing increased risk to keep systems secure, up and running. But where do you need to invest most and how do you measure progress?

This interactive roundtable will unpack best practices for delivering digital resilience in the era of AI, and how a foundation of digital resilience reduces the cost of downtime, enables faster recovery, the ability to adapt quickly, and to proactively prevent incidents becoming major issues. We will discuss key themes such as:

  • Key predictions for technology leaders in 2024 including the role of AI
  • How leading CIOs, CISOs and CTOs are evolving their thinking about digital resilience, both within and across their business units
  • How do you establish an organisational understanding of digital resilience and communicate progress or outcomes to the Board?
  • The ROI of extending visibility across the enterprise and fostering better cross functional collaboration across ITOps, SecOps and engineering teams
13:55 - 14:55

ADAPT Executive Insight Roundtables

Share with confidence under the Chatham House Rule. Attend your preselected roundtable to participate in a peer discussion moderated by ADAPT analysts with subject matter experts.

Nick Sone

Chief Customer Officer at Brennan IT

About

A people-centric leader, Nick understands the importance technology plays in empowering people to thrive in their working lives and is passionate about delivering exceptional outcomes for our customers and their people. He’s on a mission to empower organisations by providing innovative and secure technology solutions that support their strategic initiatives. 

Having held senior roles in both the telecommunications and systems integration businesses over the last 20 years he has empathy for the complex challenges businesses face and understands the importance that a technology partner plays in assisting customers to achieve their goals.  

He is a member of CPA Australia, holds a Master of Commerce and an MBA and is a member of Brennan’s executive leadership team, where he is responsible for delivering on the strategic growth goals of the organisation.  

Roundtable 5

The AI Learning Curve: How Customers Benefit from an MSP Already Savvy in AI

Nick Sone - Chief Customer Officer at Brennan IT Read More

Is Australia all in on AI? With 50% of firms already using Generative AI, 71% planning on increasing AI investment (FIS Global Innovation Report), and CSIRO and Deloitte Access Economics reporting Australia may need up to 161,000 new specialist AI workers by 2030, it’s clear the AI appetite is only set to grow.

In what promises to be a fascinating discussion, join us as we unpack:

  • AI’s growing role in digital transformation
  • How, and where, Managed Service Providers (MSPs) and AI intersect
  • Our AI approach – how we use it, what we’ve learned
  • How our customers benefit – in efficiencies, automation, risk, and security

Travis Greene

Global Director Product Marketing - IT Operations Management at OpenText

About

Travis Greene began his career as a US Naval Officer, transitioning to IT Operations in 2000. He joined OpenText in 2005 and is a leader in helping customers benefit from cross-portfolio solutions. Travis possesses a unique blend of IT operations and security experience, process design, organizational leadership and technical skills.

He is a regular columnist for Security Week Magazine, InfoWorld and is a member of the Forbes Technology Council. He has been a speaker at Interop, RSA, itSMF and Gartner events among dozens of others. Travis is Expert Certified in ITIL, is a FinOps Certified Practitioner from The Linux Foundation, is Mandel Communications Certified and holds a BS in Computer Science from the US Naval Academy.

How Travis can help customers

  • Analyst trends – Travis spends extensive time with Gartner, Forrester and other analysts and can summarize the behind-the-scenes knowledge that they’re discussing in ITSM, FinOps, AIOps and Observability, with a special focus on Generative AI and IT sustainability.
  • Innovations and roadmaps – Travis works closely with the ITOM product management team to understand and communicate the value of the latest innovations they’re delivering, along with the roadmap for new innovations coming within the next four quarters.
  • Sharing best practices – Travis has worked in ITOps, been an ITIL consultant, works with Lars Rossen (Chair of the Open Group) to understand the latest in IT4IT, and is FinOps Practitioner certified. He uses conversations with OpenText customers to augment this knowledge base and identify best practices and strategies that can be shared for the benefit of all ITOps leadership.
Roundtable 6

FinOps: Optimise Cloud Costs and Carbon-fund Your Sustainable Strategy

Travis Greene - Global Director Product Marketing - IT Operations Management at OpenText Read More

Join us for an engaging session delving into the world of FinOps (cloud financial management), where data-driven strategies propel financial excellence and sustainability efforts in the cloud.

Throughout our session, industry experts will share insights on various facets of FinOps and CloudOps equipping participants with the latest collaborative, empowering, and optimising possibilities.

Build greener and leaner strategies through innovative tech to address skilled staff shortages, inflationary costs and technical debt. Learn about our FinOps implementation and how a business unit saved $5M, providing a catalyst for eco-friendly innovation.

Your seat at the forefront of a sustainable future awaits!

Topics:

  • The why and how of driving responsible cloud usage
  • GreenOps: Mitigating IT’s carbon footprint
  • Overcoming common FinOps challenges with automation
  • Uncovering savings opportunities with cloud rate optimisation
  • How AI revolutionises efficiency of cloud operations

Jessica Finn

Senior Director, Public Sector & Health Consulting at Cognizant

About

Jess leads Cognizant’s Public Sector & Health Consulting practice for ANZ. Jess has spent the last 10 years working in professional services both within Australia and the US, helping her clients to  drive productivity improvement, create capacity within their operations and deliver value through digital transformation. Her focus has been on the public sector both in federal and state governments, working on a range of customer centric initiatives to deliver positive outcomes for citizens, community and the environment. Jess is incredibly passionate about people, leadership and building organisational capability, and in particular, the role technology plays as a key enabler to deliver business value.

Justin Wilkes

Management Consultant, Digital Transformation at Cognizant

About

Justin leads the Communications Consulting practice in Australia. With over 20+ years’ experience the majority in Telecoms Justin specialises in shaping, advising, and delivering Telcoms projects. Until recently Justin was based in the UK where he ran the UK Telecoms Consulting team.

Roundtable 7

How can the CIO: “Connect the Dots” ?

Jessica Finn - Senior Director, Public Sector & Health Consulting at Cognizant Justin Wilkes - Management Consultant, Digital Transformation at Cognizant Read More

In today’s challenging environment of competing business priorities, CIO’s are under pressure to deliver value quickly. Connecting the dots of cost, efficiency, security, and data approaches across multiple different business stakeholders is the key to understand and optimise cost. However this is incredibly complex and difficult to execute.

This raises key questions for CIOs:

  • How do you understand the drivers of cost across your organisation when they are constantly changing, highly variable and data resides in separate asset, people, performance and financial systems?
  • How do you balance the need to deliver short term results whilst investing in growth for the future?
  • How do you bridge the business and technology gap, where technology is the at the forefront for strategy & business value vs a costly enabler?
  • Can cost reduction be achieved alongside operational effectiveness and building a secure and trusted organisation?

Join this Roundtable to discuss how Cognizant is partnering with clients globally on their approach cost optimisation, and what the learnings are from these engagements. This will allow you to consider your cost challenges as well as identifying opportunities to deliver additional business value.

15:00 - 15:30

Catch Up & Connect

An opportunity to meet with other attending peers and with strategic partner executives

Pascal Gautheron

Head of Bain’s Enterprise Technology practice in Asia-Pacific at Bain Co

About

Pascal Gautheron leads Bain’s Enterprise Technology practice in Asia-Pacific. He has 20 years of experience shaping the largest technology-enabled banking transformations across the region.

In his role at Bain, Pascal supports large organisations in designing and delivering results from technology-centric business transformations. His areas of focus include digital and core systems transformations, next generation technology architectures, agile at scale and IT strategy.

15:30 - 16:00

Bain: An Exploration of What is Driving the Future of Enterprise Technology?

Pascal Gautheron - Head of Bain’s Enterprise Technology practice in Asia-Pacific at Bain Co Read More

Irrespective of industry, companies are universally expected to grow their spend and reliance on technology. The technological systems that organisations use and/or deliver are becoming increasingly critical to their performance. However, higher spend on technology does not necessarily correlate with better enterprise performance. Moreover, recent spikes in new technologies such as generative AI are challenging past technology decisions.

In this session, we will explore key dimensions of change within enterprise technology that will accelerate how business leaders and CIOs can unlock value for customers and the business. Whereas cyber threats will drain an increasing amount of enterprise resources, other dimensions such as modular architectures, embedded and generative AI, innovative interactions and enterprise scale agility will become powerful tools for technology minded organisations.

We will use the lessons learned throughout 2023 on deploying generative AI to bring to life how enterprises can leverage these advances to transform their business.

Pascal Gautheron leads Bain’s Enterprise Technology practice in Asia-Pacific. He has 20 years of experience shaping the largest technology-enabled banking transformations across the region. In his role at Bain, Pascal supports large organizations in designing and delivering results from technology-centric business transformations. His areas of focus include digital and core systems transformations, next generation technology architectures, agile at scale and IT strategy.

Michael Kollo

CEO at Evolved AI

About

Michael is an experienced business leader with a strong technical foundation in statistical AI systems.

He began his career with a PhD in Finance from the London School of Economics, eventually moving into institutional asset management and quantitative research (Blackrock, Fidelity, AXA). Later, transitioning to the development of AI systems for institutional investment programmes, while continuing to teach Masters courses in quantitative techniques and analysis at LSE and Imperial College.

16:00 - 16:30

How Can CIOs Get Past the Hype To Fully Leverage the 2nd Wave of AI?

Michael Kollo - CEO at Evolved AI Read More

GenAI is a breakthrough, but often human misunderstanding means we feel there’s too much hype about its capability.

Adoption of AI is tough, mainly because companies face big gaps:

  • They don’t fully understand AI’s potential
  • They struggle to execute AI projects well
  • Their teams aren’t ready to use AI effectively
  • They overestimate it’s potential and are disappointed

The question also emerges as to who should own AI capabilities and adoption? Should it go to the Head of Data or CIO, or elsewhere?

Reality is businesses who harness the AI capability for operational efficiency and new business models will excel in the next 5 years. So, one thing is for sure: the CEO and Board want to know how to get past the hurdles and truly benefit from AI, no matter what stage of the adoption cycle.

  • What are the proven use cases to make operations more efficient?
  • How can the CIO make AI projects succeed and align with strategic business goals?
  • How can you identify, understand, and adopt the right AI tools to propel growth?

With an impressive career and capabilities in quantitative finance, the impact of automation, and the future of work, Michael is focused on solving the problems of industry AI adoption.

Peter Weill

Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor

About

Peter Weill’s work centers on the role, value, and governance of digitisation in enterprises. Weill joined the MIT Sloan faculty in 2000 to become director of MIT Sloan’s Center for Information Systems Research (CISR).MIT CISR is funded by approximately 100 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from Information Technology (IT). As chair, Weill focuses on globalising the center’s research and delivery.

In 2008, Ziff Davis recognised Weill as #24 of The Top 100 Most Influential People in IT, the highest-ranked academic. In Dec 2019, his 2015 MIT SMR article Thriving in an Increasingly Digital Era was recognised as one of The Best 10 SMR Articles in the 2010s.

Peter has worked on digitisation issues with the Executive Committees and Boards of more than 40 companies globally. He conducts workshops for key conferences, including the CEO Summits for Microsoft, IBM, and SAP, and the International Monetary Conference.

16:30 - 17:25

MIT Workshop: What 4 Capabilities Help You to Become Customer Focused and Domain Oriented?

Peter Weill - Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor Read More

In this exclusive workshop, Peter will reveal:

– What it takes to become domain oriented
– The capabilities to engage with customers and partners in new ways
– The tools for action.

Some companies are born domain-oriented, but for most becoming domain-oriented will be a journey, often from being product-oriented. Many companies will typically operate in more than one domain, even at a given time.

The mindset change needed to become a domain-oriented company is enabled by both management mechanisms and strong technology capabilities. Latest MIT data shows that domain-oriented companies have leading capabilities in four areas, two mechanisms and two technology capabilities.

This tabletop workshop will help our CIO Edge cohort to learn and harness these capabilities.

With live polling, Peter will help you to self assess where you are today and brainstorm in table top peer groups how to engage your peers on this important journey.

As Chair of CISR at the MIT Sloan School of Management, Peter’s work centres on the role, value, and governance of digitisation in enterprises and consults several of Australia’s and the world’s leading CIOs and Boards. Peter was ranked by Ziff Davis as the 24th most influential person in IT and the highest ranking academic. MIT CISR undertakes practical research on how firms generate business value from digital.

17:25 - 17:30

Closing Comments

17:30 - 18:30

CIO Edge Peer Networking Drinks

Read More

An opportunity to stay, mingle and meet other attendees over drinks and food and discuss the day.

Register your interest

CIO Edge Melbourne