Agenda

Tuesday, 18 August 2026

“Business and Operating Models in the Agentic Era”

Please note that 1:1 meetings will be running throughout the day.

Download the Agenda
07:45 - 08:30

Registration & Check-in

Secure your seat and table in the keynote room for the day.

Jim Berry

CEO & Founder at ADAPT

About

Jim is known for exceeding expectations in execution.His entire career has been spent connecting the right people at the right time in roles across Europe and Asia Pac. ​

He founded ADAPT to deliver quality outcomes with integrity - with a vision to help Australia thrive commercially, now and for the future.To enable that, Jim leads ADAPT’s mission to connect, inform and equip our local business and tech leaders. ​

At the centre of agenda creation and strategic partner management for two decades, Jim is uniquely experienced to be the voice of the end-user, the customer and the vendor. ​

He satisfies C-suite attendees with all agendas across ADAPT Edge events. He also regularly presents “Know your Customer” webinars and guides the world’s largest vendors with their GTM and content strategies.​

Through entrepreneurial product development and a servant leader mentality with his team and clients, ADAPT grows annually with clearly differentiated value for all stakeholders.

08:30 - 08:50

Welcome to the 30th CIO Edge:
"Business & Operating Models in the Agentic AI Era"

Jim Berry - CEO & Founder at ADAPT Read More

Welcome to ADAPT’s 30th national gathering of Australian CIO and IT leaders from Enterprise and Government - with the cohort responsible for over 1/3 of AU GDP and 10% of the workforce.

The #1 Business Goal articulated by CIOs for 2026 is to “Grow the Business” - moving IT from a cost centre to a revenue and business enabler, while still delivering on Tech modernisation, Simplification and Scaled AI.

Critical to remaining relevant in the agentic age will be understanding and championing new business and operating models that evolve the people, processes and platforms enabled by the tech strategy. CIOs will lead this alignment and then communicate value to all the stakeholders to help sustain the change.

As we embrace Agentic on that journey: What is possible over the next 5-10 years? What will be the cost if we get it wrong? Why rearchitecting workflows needs to be the centre of any Agentic conversation today? Why CIOs need to start thinking beyond co-pilot execution in their AI roadmap?

Join your CIO community, experts and ADAPT for the day to find answers to these critical questions and enable business led change.

Joey Meynink

Head of Strategy at ADAPT

About

Joey leads ADAPT’s Strategy & Growth function, working closely with business and technology leaders to help build more agile, innovative and resilient organisations.

Joey has led key client engagements including:

  • Kyndryl, Executive Dinner: AI & Global Resiliency with CIOs & Chief Data Officers, co-hosted with Kyndryl CEO Martin Schroeter
  • ServiceNow Vivid Experience: AI Enabled Customer & Employee Experience with Heads of Strategy & Customer Experience - customer and VP interview and panel
  • AWS, Redhat & Apptio Executive Lunch: Controlling Cloud Costs, Enabling Efficiency & Unlocking AI with Heads of Cloud & Infrastructure - event moderation
  • Led Roundtables for: Rimini Street, Octopus Deploy, LivePerson, Redactive, Netskope, MicroStrategy, Diligent, Akamai and more.

Prior to ADAPT, Joey led strategic and technology implementation initiatives at Accenture, focused on financial services clients and Generative AI. 7 years in strategy, research and product roles at Gartner Australia and the UK and held business service analysis roles at Bain & Co.

08:50 - 09:10

ADAPT Australian Maturity & Performance Insights

Joey Meynink - Head of Strategy at ADAPT Read More

ADAPT’s research team reveal the latest local fact-based insights from over 5000 interactions and 1000 detailed surveys with our region’s top CIOs, CISO, CFOs, CTOs, and digital leaders. This session will assist you in comparing the resource allocation, investment priorities and unique challenges of Australian CIOs for you to benchmark and validate your priorities and thinking. Gabby will reveal the core findings distilled from your aggregated pre-event surveys and examine the technology strategies that are generating value - focused on what the top performers are doing differently.

09:10 - 09:15

Get an Edge: Making the Most of Your Day

Shannon Barry - Senior Community Success Manager at ADAPT Read More

Charles McHardie AM

CIDO at Services Australia

About

Charles McHardie leads the largest technology group in the Australian government. Charles oversees the technical and digital infrastructure that delivers government services and support to millions of Australians.

In his role as CIDO Charles is responsible for driving digital and technology transformation within Services Australia and delivering whole-of-government transformation programs. He oversees significant investment in programs for Centrelink, Medicare, Child Support and myGov, and has led the delivery of major transformation programs such as Enhanced myGov. Charles led the delivery of technology and business solutions that positioned the Australian government to be able to respond rapidly to the global pandemic.

With over 30 years of experience in the public service and the military, I have core competencies in operational planning, command, intelligence analysis, and strategic studies. I am a Member of the Order of Australia (AM) for my distinguished service and leadership in the navy and the public sector. My mission is to leverage my expertise in systems engineering and digital transformation to deliver innovative, efficient, and customer-centric solutions that improve the lives of Australians as Chief Information and Digital Officer (CIDO) for Services Australia.

Matt Boon

Senior Research Director at ADAPT

About

As Director of Strategic Research at ADAPT Matt Boon, is responsible for directing and developing ADAPTs research content and positions. In his role at ADAPT Boon advises C-Suite executives across the end-user and technology provider landscape. Boon is also responsible for bringing together groups of C-Suite leaders to discuss and prepare for the myriad of challenges and opportunities they face.

ADAPT host’s numerous industry leading IT focused events annually and Boon is responsible for hosting, chairing and delivering ADAPT independent content and positions to help attendees make informed IT decisions.

09:15 - 09:55

The Enterprise Architect:
Leading Transformation and Resilience at National Scale

Charles McHardie AM - CIDO at Services Australia Matt Boon - Senior Research Director at ADAPT Read More

Charles McHardie AM, CIDO at Services Australia, shares unfiltered insights on architecting a 10-year digital foundation, balancing stability with agentic AI innovation, and leading one of the nation’s most complex technology estates.

- Architecting the future enterprise: Designing a 10-year technology strategy that can support intelligent service layers without compromising core stability.
- Driving modular modernisation: Why continuous, modular improvement of existing architecture beats disruptive “rip and replace” programs.
- AI at scale: Moving beyond pilots to apply GenAI across development, testing, operations, and cyber resilience.
- The intersection of resilience and service delivery: How early detection, unified observability, and sovereign capability ensure critical platforms (myGov, Medicare, Centrelink) never miss a beat.
- Evolving the IT operating model: Building an adaptive, cross-agency digital skills campus to uplift capability and align technical strategy with executive intent.

Stephen Bovis

Regional Managing Director, ANZ at Oracle

About

Stephen Bovis is responsible for Oracle’s overall business in Australia and New Zealand and ensuring it delivers on its values of trust, customer success, innovation, and equality for its customers, partners, and communities across the region.

Stephen has more than 30 years of experience in the IT industry across a wide range of roles, functions, and marketing segments. Most recently, he was at Hewlett Packard Enterprise, where he was vice president and managing director of the South Pacific region.

09:55 - 10:25

Foundations First: How CIOs Scale AI with Data, Security and Choice

Stephen Bovis - Regional Managing Director, ANZ at Oracle Read More

As AI moves from pilot to production, CIOs need the right foundations to scale with confidence. This session explores how trusted data, security by design, and freedom of choice across models, clouds and architectures help organisations build and scale enterprise AI.

10:25 - 10:45

Morning Break: Refreshments, Snacks & Connections

Lynden Roberts

Chief Medical Information Officer at Monash Health

About

Assoc Prof Lynden Roberts is the Chief Medical Information Officer at Monash Health where he has worked for 12 years. Lynden completed his MBBS in 1994 at University of Melbourne, his PhD at Walter & Eliza Hall Institute and his RACP Fellowship in Rheumatology & General Medicine. During his career he was worked at several Australian hospitals in a variety of medical leadership roles.

Lynden has had a long-standing research interest in health system innovation and is captivated by the potential of the various forms of ‘AI’ and analytics to transform healthcare. In 2025, he spent six months with the Australian Digital Health Research Centre (CSIRO) exploring this in depth. Lynden is driven to help ensure the significant benefits of digital technologies in healthcare are realised to improve the experience and outcomes for patients, carers, families, and staff.

Simon Moorfield

Group Executive, Customer and Technology at Transurban

About

Simon joined Transurban as Group Executive, Customer and Technology in October 2020. Prior to joining Transurban, Simon was the Executive General Manager Future Business & Technology and Chief Information Officer at AGL. He has 25 years’ experience in technology, innovation and transformation gained across roles held in Australia, the US, Europe and Asia Pacific.

Prior to AGL, Simon held several CIO and executive roles in companies including the Commonwealth Bank and GE. Simon has an extensive background in information analytics, customer engagement and mergers and acquisitions.

Deepika DiGiovine

Global VP Technology at BHP

About

Deepika is a technology, operations and strategy executive with over 25 years of global experience with BHP Group Limited, General Electric (GE), McKinsey & Co., Infosys Technologies, Uptake Technologies, Corning Inc. and Dover Corporation where she has held global Digital/IT Leadership roles.

Deepika was recognized as one of the top 100 CIOs in the Middle East. She also serves on the board of Safer Foundation, is a Forte fellow, and advocates for working mothers in technology leadership.

She is also a technology enthusiast. She co-founded and advises Exposition Ventures, a Chicago-based B2B Industry 4.0-focused venture capital fund.

Deepika lives with her husband and three children. She also volunteers with various organizations focused on helping young adults in tough circumstances start a career in technology. She also serves on the board of Safer Foundation. She is a Forte fellow and an advocate for working mothers in technology leadership.

Peter Hind

Principal Research Analyst at ADAPT

About

Peter Hind has spent the last 25 years as an analyst and commentator on the ICT industry. He says his primary areas of interest are the potential of technology to transform the way organisations operate, the change management obstacles executives encounter in realising this potential and the tactics and techniques leaders have deployed to overcome these difficulties.

Peter now takes on multiple roles within ADAPT including the moderation of private events and roundtables, interviewing business executives about the strategies they are pursuing and assisting with the structuring of our delegate surveys and the interrogation and analysis of ADAPT’s treasure trove of end-user and C-level data

10:45 - 11:15

Solving the Right Problem: Architecting Workflows, Operating Models, and ROI for the Agentic AI Era

Lynden Roberts - Chief Medical Information Officer at Monash Health Simon Moorfield - Group Executive, Customer and Technology at Transurban Deepika DiGiovine - Global VP Technology at BHP Peter Hind - Principal Research Analyst at ADAPT Read More

- Reality Check: Is the real barrier to AI scale technical complexity, or broken workflows?
- Productivity Trap: How do we transition from personal productivity tools to true agentic workflows?
- Engineering Adoption: As AI-driven operational models take shape, how are you engineering a culture that wants to adopt the workflows that you are redesigning?
- Data Bottleneck: How do we reframe data hygiene from a back-office IT cost to a board-level revenue constraint?
- CFO Disconnect: How do we stop selling generic “hours saved” and prove hard long-term financial ROI?

Chris Mohan

General Manager: Security Controls & Threat Research and Intelligence at Telstra

About

Chris is a senior cybersecurity leader at Telstra, with extensive experience spanning security strategy, threat intelligence, security controls, and incident response.

With a career focused on helping organisations navigate both the technical and human dimensions of cybersecurity, Chris brings a pragmatic approach to managing risk, strengthening resilience, and embedding effective security practices across the business.

He is equally comfortable working on the front line of cyber incidents and engaging with executives and boards, translating complex security challenges into practical, business relevant outcomes. Chris is passionate about making security accessible, effective, and aligned to the needs of the organisation.

11:15 - 11:35

Cyber Security, Harnessing AI and the New Era of Digital Trust

Chris Mohan - General Manager: Security Controls & Threat Research and Intelligence at Telstra Read More

Secure AI is not a product story; it’s an operating model story. Join ADAPT’s Matt Boon in conversation with Chris Mohan - Threat Research and Intelligence Lead at Telstra.

Exploring how cyber security is evolving as AI accelerates both innovation and risk.
• The new threat landscape: greater speed, scale and sophistication.
• Moving fast, safely: embedding security into digital operating models.
• The AI paradox: AI as both cyber defender and new attack surface.
• Leadership & trust: governing AI while enabling innovation.
• Looking ahead: why digital trust and resilience will become competitive advantages.

Chris has worked for Fortune 50 companies’ frontline security teams to Board level, bringing insight and actionable measures, controls, security posture and responsibilities.

Felix Fitzpatrick

Head of Observability ANZ at Splunk

About

Felix is the Head of Observability for Australia and New Zealand at Splunk. He helps organisations improve their operational resilience and engineering effectiveness through data-driven practices.

With over 5 years at Splunk focused on DevOps and Observability and previous experience at Puppet supporting teams with automation at scale, Felix has worked closely with some of the region’s largest enterprises to shape and drive modernisation initiatives.

11:35 - 11:55

From Operational Resilience to Business Value:
Simplifying Complexity in the Age of AI

Felix Fitzpatrick - Head of Observability ANZ at Splunk Read More

CIOs are under pressure to prove that operational resilience is not just a safeguard, but a driver of revenue protection, productivity, and customer trust.
This keynote explores how stronger observability can help technology leaders reduce complexity, prevent costly disruption earlier, and turn IT performance into measurable business outcomes.

- Resilience is becoming a commercial lever, not just a technical KPI.
- Greater visibility helps CIOs cut noise, cost, and operational drag.
- Predictive operations can reduce downtime before it hits customers and revenue.
- Agentic observability opens the door to faster decisions and smarter remediation.

12:00 - 13:00

ADAPT Executive Insight Roundtables

Share with confidence under the Chatham House Rule. Attend your preselected roundtable to participate in a peer discussion moderated by ADAPT analysts with subject matter experts.

Stephen Bovis

Regional Managing Director, ANZ at Oracle

About

Stephen Bovis is responsible for Oracle’s overall business in Australia and New Zealand and ensuring it delivers on its values of trust, customer success, innovation, and equality for its customers, partners, and communities across the region.

Stephen has more than 30 years of experience in the IT industry across a wide range of roles, functions, and marketing segments. Most recently, he was at Hewlett Packard Enterprise, where he was vice president and managing director of the South Pacific region.

Garrett Ilg

Executive Vice President and General Manager, Japan & Asia Pacific at Oracle

About

Specialties: Driving intense focus and results with methodology and teamwork based on Personal, People, and Results Focused Leadership.

Roundtable 1

AI Changes Everything: What Must Change for AI to Scale with Confidence?

A boardroom session moderated by an ADAPT Analyst with Stephen Bovis - Regional Managing Director, ANZ and Garrett Ilg - Executive Vice President and General Manager, Japan & Asia Pacific at Oracle and your peers

Read More

As AI moves from experimentation to enterprise scale, CIOs are navigating a new set of questions: where to focus, how to scale, what to measure, and how to bring the organisation with them. Join CIO peers for an open discussion on what’s working, what’s getting in the way, and where leadership teams need to focus next.

Shan Moorthy

Chief Technology Officer, APAC at Workday

About

Shan Moorthy is the Chief Technology Officer for APAC at Workday. Shan has led technology and data functions as a senior IT executive, CTO and CDO with grand success in key enterprises across ANZ and APAC, achieving digital revolutions within the media, retail, banking, and telecommunications industries by retiring sprawling, monolithic ERP, HCM, CRM, and data systems and replacing them with modern, cloud platforms. Based in Melbourne, Australia, Shan loves combining deep technical knowledge of Software Engineering, Data and AI, with business strategy and commercial acumen. Outside of work, he enjoys time with his family and is a mechanic, tinkerer, and hacker on classic cars, home automation, hydroponics, and other electronics which are in a constant state of iterative improvement. 

Roundtable 2

Demystify the Future of Work - People, Money, Agents

A boardroom session moderated by an ADAPT Analyst with Shan Moorthy, CTO - APAC at Workday

Read More

The future of work isn’t just about new technology; it’s about managing a new kind of team. As of late 2025, only 14%* of enterprises had implemented AI agents, yet the potential to automate repetitive tasks and surface real-time insights is immense. During this session we will explore the agentic maturity journey. We will share insights on reskilling teams for AI literacy, modeling trust through human-in-the-loop governance, and overcoming the cultural resistance that follows early-stage AI disappointments.

Learn how a staged use-case approach—moving from information retrieval to autonomous task execution—allows Victorian departments/agencies to scale smart, start small, and finally deliver on the promise of AI-enhanced productivity. * Workday Realising ROI from AI Agents in Finance report.

Joe Locandro

EVP and Global Chief Information Officer, Rimini Street

About

Mr. Locandro serves as EVP & Global CIO. In this role, he is responsible for leading Rimini Street’s global, mission-critical IT business applications and operations team and establishing strategic plans for the company’s current and future capabilities of IT. 

Mr. Locandro is a seasoned business technology and transformation leader with over 25 years in senior IT executive roles including CTO, CIO, CDO and Chief Transformation Officer, a career spanning a range of complex industries from airlines, utilities, and manufacturing to building and construction. His extensive background includes working for many global organizations along with providing his expertise to advisory boards for governments, universities, and statutory authorities. 

Roundtable 3

Funding AI Innovation: How Enterprise Leaders Are Unlocking Value Without Replacing ERP

A boardroom session moderated by an ADAPT Analyst with Joe Locandro, EVP & Global CIO at Rimini Street

Read More

Traditional ERP thinking is being rewritten.

Agentic AI is shifting how work gets done and forcing leaders to question long held assumptions about monolithic suites, vendor roadmaps, and the belief that modernization must come through disruption.
This boardroom is an open, peer level conversation designed to explore where ERP is really heading and how technology leaders should be preparing for right now.

We will examine how agentic AI is unbundling ERP responsibilities, reshaping process orchestration, and enabling more intelligent service layers that sit above existing systems. Rather than pushing upgrades or platforms, this session focuses on the ideas, patterns, and signals that matter for predicting the next era of enterprise operations.

Join fellow CIOs and technology leaders to explore:

- Why monolithic ERP models are losing relevance and what is replacing them
- What assumptions every CIO should challenge when evaluating vendor roadmaps
- How agentic AI is redefining the role of ERP in the enterprise

Nick Sone

Chief Customer Officer at Brennan

About

Nick Sone joined Brennan as Chief Customer Officer in 2020, bringing a people-first leadership approach and a strong focus on delivering exceptional outcomes for customers. 

His career spans customer operations, systems integration and technology services leadership, giving him a deep empathy for the challenges organisations face when technology, service and business goals intersect. 

Prior to joining Brennan, Nick was Optus’ NSW State Director, where he was accountable for the NSW Enterprise, Government and Mid-Market business, with overall responsibility for the effective growth of the company’s market share and profitability within the state. 

As part of Brennan’s leadership team, Nick drives the alignment of technology strategy, service delivery and business value, ensuring that customer experience remains a core differentiator. 

His focus is on delivering exceptional outcomes for Brennan’s customers and their users, blending the priorities of business, experience and secure technology. 

Peter Soulsby

Director of Cybersecurity at Brennan

About

A recognised authority on cyberrisk and industrial security, Peter Soulsby helps Australian enterprises and public-sector agencies strengthen their defences in an era of digitaltransformation and AI-enabled threats. Peteris the Director of Cybersecurity at Brennan, where he leads a broad cybersecurity portfolio including consulting, strategy, engineering, and 24/7/365 Security Operations Centre services. He oversees a team responsible for protecting clients’ critical infrastructure, ensuring system resilience, and helping organisations manage risk in a complex threat landscape, including cyberthreats. With more than 20 years of IT experience, Soulsby has built deep expertise working across sectors including security operations, operationaltechnology, identity & access management, endpoint security, and IT convergence. He is known for emphasising the importance of aligning business priorities with security controls, for advocating thatrisk cannot simply be outsourced, and that accountability must be shared and embedded into contracts and operations. 

Roundtable 4

The Small Bang Theory: Operationalising AI by Modernising Your Estate, Piece by Piece

A boardroom session moderated by an ADAPT Analyst with Nick Sone, Chief Customer Officer and Peter Soulsby, Director of Cybersecurity at Brennan.

Read More

Join us for a candid peer-lead discussion on what it really takes to operationalise AI when budgets are tight, delivery expectations are rising, and the foundations underneath are still evolving.

Every CIO is under pressure to move faster with AI. Yet few organisations can afford to modernise everything before getting started. The reality is often less linear than expected: buy it, use it, break it, fix it.

Brennan’s Nick Sone (Chief Customer Officer) and Peter Soulsby (Director of Cybersecurity & Government) alongside ADAPT’s Byron Connell, will be posing these questions to understand how leaders are balancing innovation with control, maintaining accountability as AI scales, and ensuring value, security and performance continue long after launch.

- When you compress delivery to move at AI speed, what comes under pressure first?
- Who owns a non-human identity across its whole life, and could you cleanly decommission it tomorrow?
- Where’s the honest line between moving at the pace of the technology and the pace your controls can govern?
- When your AI makes a call that lands on a real person outside your organisation, does your governance know they exist?

Rachel Hunter

Head of AI at SAP

About

Across 25+ years leading cloud, data and AI teams across APJ and ANZ, Rachel has built practices, scaled consulting capabilities and partnered with both global vendors and specialist firms.  Rachel specialise in turning complex capability into repeatable services — accelerators, structured delivery models and operating frameworks that allow organisations to adopt new technology without increasing operational risk - working with executive and technology leadership teams who need AI to deliver measurable outcomes rather than proofs-of-concept.

Focus areas:

- AI operationalisation
- Governance & risk integration
- Delivery operating models
- Practice build & scale
- Partner ecosystem leadership
- Data & AI transformation

Martin Redhead

Director of Solution Advisory for Business Data Cloud ANZ at SAP

About

Martin leads the solution advisory team in ANZ for Business Data Cloud and is a recognised voice on nextgeneration enterprise data platforms and the SAP Open Data Ecosystem. With more than 25 years of experience across cloud architecture, data engineering, and digital transformation, Martin has designed and operationalised scalable data and AI solutions for large, complex organisations in energy, resources, transport, and public sector. 

Prior to SAP, Martin held senior architecture roles at Databricks, AWS, Origin Energy, and Queensland government agencies, where he built petabytescale data lakes, AI/ML platforms, and governed data fabrics that underpin critical business and operational decisions.  He specialises in harmonising SAP and nonSAP data into a unified, businesscontextrich foundation for analytics and AI, leveraging SAP Datasphere, SAP Business Data Cloud, and open integrations with platforms such as Databricks and AWS. 

Roundtable 5

Unpacking the SAP Data Ecosystem: Accelerating Innovation Across Your Cloud Environment

A boardroom session moderated by an ADAPT Analyst with Rachel Hunter, Head of AI and Martin Redhead, Director of Solution Advisory for Business Data Cloud ANZ at SAP.

Read More

Join us for an exclusive roundtable discussion featuring industry leaders and experts as we explore the expanding SAP data partner ecosystem and its transformative impact on modern enterprise strategy. This session goes beyond a single partnership, taking a panoramic view of how SAP’s deep integrations with Databricks, Snowflake, Microsoft Azure, Google Cloud Platform, and AWS are collectively redefining what’s possible in data management, AI, and intelligent decision-making. As organisations increasingly operate across multi-cloud and hybrid environments, understanding how these strategic alliances work together — and independently — is critical to unlocking the full value of SAP data.

This dynamic, interactive roundtable will give participants the opportunity to:

- Explore cross-platform use cases that span multiple cloud environments and data platforms
- Address common challenges such as data portability, governance, latency, and data ownership
- Identify opportunities for innovation at the intersection of SAP business data and modern cloud-native capabilities
- Discuss emerging trends in AI, data lakehouse architecture, and real-time analytics as they apply to SAP workloads

The session is designed to encourage open, candid dialogue among practitioners, architects, and IT leaders and will provide actionable outcomes for organisations at every stage of their SAP cloud and data transformation journey.

13:00 - 13:55

Peer Networking Seating Lunch

Ian Christie

Head of AI & Data at Fujitsu

About

Ian Christie leads AI and Data for Fujitsu Oceania, partnering with industry’s top CIOs to turn ambition into measurable outcomes. Finance-trained and delivery-first, he helps organisations build adaptive digital foundations that scale with AI while staying transparent to the board and CFO.  

With two decades of experience, Ian connects strategy, architecture, and change into clear roadmaps, practical ROI, and governance that builds trust and resilience. Combining Fujitsu’s global strength with local expertise, he aligns technology to business purpose and sustainable value.  

At this Fujitsu & Dynatrace roundtable, Ian will lead a pragmatic discussion on secure, modular architectures; value realisation and ROI tracking; and governed growth that balances agility, ethics, and fiscal discipline. Approachable and candid, he’s a mustmeet partner for leaders seeking actionable next steps to prove AI’s impact. 

Ashok Govindaraju

Partner at Uvance Wayfinders Consulting by Fujitsu

About

At Uvance Wayfinders, Ashok is based in Melbourne, working with clients across the Financial Services, Retail, and Government sectors. He specialises in guiding organisations through complex transformation, combining innovation with operational discipline to deliver sustainable results. With over 20 years of consulting and leadership experience, Ashok has advised leading banks, insurers, retailers, and government agencies on strategy, technology, and operations. 

Previously a Partner at Deloitte and APAC Lead at ISG, he has overseen multi-billion-dollar outsourcing programs, established global capability centers, and led large-scale change across the Asia-Pacific. Known for his grounded, collaborative approach, Ashok draws on expertise in AI, automation, and organisational strategy to help clients solve real-world challenges and thrive in a fast-changing economy.

Matt Boon

Senior Research Director at ADAPT

About

As Director of Strategic Research at ADAPT Matt Boon, is responsible for directing and developing ADAPTs research content and positions. In his role at ADAPT Boon advises C-Suite executives across the end-user and technology provider landscape. Boon is also responsible for bringing together groups of C-Suite leaders to discuss and prepare for the myriad of challenges and opportunities they face.

ADAPT host’s numerous industry leading IT focused events annually and Boon is responsible for hosting, chairing and delivering ADAPT independent content and positions to help attendees make informed IT decisions.

13:00 - 13:55

Lunch Roundtable: Designed to Scale: The Architecture Behind AI You Can Trust

A lunch boardroom session moderated by an ADAPT Analyst with Ian Christie, Head of Data and AI at Fujitsu and Ashok Govindaraju, Partner at Uvance Wayfinders Consulting by Fujitsu.

Ian Christie - Head of AI & Data at Fujitsu Ashok Govindaraju - Partner at Uvance Wayfinders Consulting by Fujitsu Matt Boon - Senior Research Director at ADAPT Read More

The easy wins are done. Over lunch, we get past the pilots and into the question that actually decides whether AI scales: what has to be true in your architecture for it to be trusted, governable and worth the spend? A candid exchange on the design calls sitting underneath the hype.

Discussion points:

  • Everyone has scaled something by now - but is it paying off? What is a credible, board-ready read on AI value beyond activity and adoption?
  • The real question is not which model, it is what has to be true in the architecture - what data sits where, and which workloads can and cannot rely on a public model?
  • Sovereignty is about controlling inference, data flows and trust boundaries, not building everything yourself - so where does it genuinely matter, and where is it over-engineering?
  • SaaS automation, AI assistants, agentic orchestration - how do you decide where each belongs, and who owns that call?
14:00 - 15:00

ADAPT Executive Insight Roundtables

Share with confidence under the Chatham House Rule. Attend your preselected roundtable to participate in a peer discussion moderated by ADAPT analysts with subject matter experts.

Richard Blundell

Head of Business Consulting at Cognizant

About

Richard Blundell leads Cognizant’s business consulting practice across Australia and New Zealand, advising large organisations on navigating technology-driven disruption, opportunity and uncertainty. Under Richard’s leadership, Cognizant’s ANZ consulting practice has grown to more than 350 consultants, challenging traditional incumbents and drawing on Cognizant’s global network of engineers, architects, designers and product managers to help build tomorrow’s leading businesses. Richard served as a judge at the 2026 Australian Financial Review AI Awards, presented by Cognizant. 

Sheena Peeters

Consulting Leader - Banking & Financial Services at Cognizant

About

Sheena Peeters is a passionate thought leader who helps organisations to achieve ambitious business goals through strategic, innovative technology with focus-persistence towards a delivered architecture and high performing teams.

Currently, she is the General Manager of Technology at HESTA and oversees the modernisation of technology, scalable digital services and robust infrastructure to deliver on strategic business objectives for employee and customer outcomes. Peeters has built a start-up and previously held technology leadership roles at National Australia Bank, Australia Post and UniSuper.Peeters drives organisation wide change by inspiring individuals and teams, through exploring and adapting how teams and organisations work, educating and empowering executives and boards in the role technology can play through Cloud, Automation, Data, Security, Service Management & Operations to have that competitive edge.

Peeters believes that in order to create real solutions that improve the lives of people requires us to challenge the status quo, be innovative and fervently embrace the art of the hustle to harness what’s possible.

Roundtable 6

New Frictions New Frontiers - The Executive vs. Employee Tug-of-war on Enterprise AI Adoption

A boardroom session moderated by an ADAPT Analyst with Richard Blundell, Head of Business Consulting, ANZ and Sheena Peeters, Consulting Leader - Banking & Financial Services at Cognizant

Read More

Cognizant will soon launch their New Frictions New Frontiers research, which studies the enterprise struggle to realise tangible ROI and “hyperproductivity” from their AI endeavors.

Last year’s bold MIT headline claimed that only 5% of AI pilots were able to extract value, but we know this isn’t a complete picture. In reality, organisations have deeply complex internal dynamics and sources of friction that can prevent AI from being leveraged to its fullest extent.

A key exploration area in this research is the “leadership disconnect with frontline realities“. We have witnessed an “Executive vs. Employee Tug-of-War” where strategic intent doesn’t reconcile with lived experience.

This roundtable aims to delve into this crucial perception gap and frictions it creates, exploring why AI’s promise remains unfulfilled for many, and how organisations can better align their strategic momentum with employee readiness to successfully embed AI deeply and effectively across the enterprises.

Michael Coates

Senior Solutions Consulting

About

Michael Coates is a Senior Solutions Consultant at Apptio, bringing extensive experience across enterprise technology, solution architecture, and technology consulting.

He specialises in helping organisations connect technology strategy with business outcomes, combining deep technical expertise with a strong understanding of enterprise architecture and transformation. Michael has worked across complex technology environments, supporting organisations to evaluate, optimise, and adopt solutions that improve business value.

His experience spans solution consulting, architecture, professional services, and customer engagement, giving him a practical perspective on how technology leaders can make better informed investment and transformation decisions.

Mona Lolas

Marketing Director APAC at Apptio

About

Mona is a senior technology and commercial leader with more than 25 years of experience driving growth, digital transformation, and customer-led innovation across the Asia-Pacific region. She has led go-to-market strategy, regional expansion, and cross-functional teams across enterprise, mid-market, and SMB segments, helping organisations translate global strategy into measurable business outcomes.

With extensive experience advising technology leaders on platform growth, customer experience, and ecosystem development, Mona brings a practical perspective on how CIOs can accelerate innovation while delivering sustainable value. She is also an active board advisor, global speaker, and mentor, with a passion for developing inclusive leadership and fostering the next generation of technology talent.

Roundtable 7

Financial Intelligence Roundtable: Speak the New Language of Value with AI-Accelerated TBM

A boardroom session moderated by an ADAPT Analyst with Michael Coates, Senior Solutions Consulting, Mona Lolas, Marketing Director APAC at Apptio and your peers

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In today’s rapidly evolving technology landscape, CIOs are under growing pressure to control IT spend while clearly demonstrating business value. Yet many organisations still lack the visibility needed to confidently manage technology investments making financial intelligence a critical capability for modern IT leadership

This roundtable, powered by AI-accelerated TBM solutions from Apptio, will bring together CIOs and senior technology leaders to explore how to better connect cost, performance, and outcomes. The discussion will focus on practical ways to move beyond traditional IT financial management and adopt a more strategic, data-driven approach to decision-making.

Participants will share insights on how to gain deeper visibility into technology spend, eliminate inefficiencies, and build stronger alignment with finance and business stakeholders—all while continuing to support innovation and growth.

Key discussion areas include:

- Establishing and maturing an IT Financial Management (ITFM) capability through a practical, structured approach
- Gaining granular visibility into technology spend across on-premises and cloud environments
- Identifying opportunities to reduce waste and optimise costs without limiting innovation
- Building trust and transparency with stakeholders through a shared financial language
- Balancing fiscal discipline with the need to invest in future-focused technologies

This interactive session is designed for leaders looking to strengthen financial intelligence, improve control over IT spend, and elevate how they communicate the value of technology across the business.

Adam Hartwig

Account Executive at ThreatLocker

About

Adam Hartwig is an Account Executive at ThreatLockerleveraging a strong background in the Medical Device sector. His work with clinicians and regulated healthcare organisations gives him a solid understanding of security, compliance, and operational risk. With experience supporting missioncritical technologies, Adam offers practical insight into zero trust and endpoint protection. At ThreatLocker, he applies this expertise to help organisations strengthen security, protect sensitive data, and enhance operational resilience. 

Roundtable 8

Cyber Resilience by Design: Becoming a Hard Target

A boardroom session moderated by an ADAPT Analyst with Adam Hartwig - Account Executive at ThreatLocker and your peers

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From a technology leadership perspective, cyber resilience means designing systems and operations that minimize exposure, constrain impact, and sustain the business under attack. While an organisation’s inherent value to adversaries may be fixed, its susceptibility is not. This discussion focuses on the practical actions leaders can take to reduce attack surface, strengthen core controls, and limit lateral movement—making the organisation demonstrably harder to compromise and more resilient when incidents occur.

Gavin Seewooruttun

VP Data & AI at Publicis Sapient

About

Gavin is the VP, Data and AI Lead for Australia at Publicis Sapient, he helps organisations to harness the power of AI and data to transform customer experience, create new revenue streams and drive operational excellence.

Before joining Publicis Sapient, Gavin served as EY’s inaugural Asia-Pacific Consulting Leader for AI and Analytics. During this time, he built one of the largest AI teams in the region, helping to shape and execute the AI and data strategies of large financial institutions, government departments, resources companies and retailers. Gavin joined EY through the acquisition of C3, an award-winning data and analytics firm, where he was the Head of Analytics.

Prior to joining C3, Gavin was Program Director at a major systems integrator, where he specialised in data-driven business transformation. In this role he managed a global portfolio of major programs. His global experience included leading multidisciplined engineering, product and strategy teams.

Most recently Gavin led the successful launch of Advaise, an AI-powered startup that provides professional services automation solutions.

Gavin earned degrees in Banking and Finance from the London School of Economics and Political Science, and Electronic Engineering from the University of Southampton.

Roundtable 9

From AI Expectations to EBITD (Token) A: Redesigning for Enterprise Value

A boardroom session moderated by an ADAPT Analyst with Gavin Seewooruttun, VP Data & AI at Publicis Sapient and your peers

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Move beyond isolated productivity to establish realistic board expectations, manage token-based costs, and redesign operating models for long-term enterprise value.
Discussion points:
- Set realistic board expectations for AI deliverables over the next 12-18 months.
- Manage EBITD(Token)A by treating consumption pricing as a material financial issue.
- Transition isolated productivity spikes into sustained performance gains across entire business workflows.
- Measure long-term enterprise value instead of settling for fragmented, team-level efficiencies.
- Redesign legacy operating models so the entire enterprise can execute AI effectively.
15:00 - 15:10

Afternoon Break: Refreshments + Snacks

Dom Price

Work Futurist and Visionary at Be Luminous

About

Dom Price is a Work Futurist, team obsessive, and Partner at Be Luminous and someone who has lived the chaos of scaling a business from the inside out. Joining Atlassian as employee #600, Dom stayed for 12 years as their resident Work Futurist, helping grow the company to over 16,000 people globally. That’s not theory - that’s scar tissue.

Dom operates at the intersection of tech and humans, and his mission is simple: upgrade the human operating system of how we work. Because as he’ll tell you, “a fool with a tool is still a fool… you’ve just made them faster.” In a world drunk on AI and the next shiny solution, Dom is the pragmatic voice asking whether your people are actually set up to use it well - driving change that’s sustainable, not just spectacular.

As a keynote speaker, Dom doesn’t trade in polished frameworks or borrowed wisdom. He shares real, lived experience the messy, hard-won kind which is exactly why he’s in demand. Less thought leader, more battle-tested practitioner.

Co-creator of the Atlassian Team Playbook, TED speaker, and advisor to C-suite leaders globally. Dom believes that work and life should be about thriving, not just surviving. A keen traveller and veteran of 53+ countries, he calls Australia home. Manchester made him. The rest? Still very much in progress.

 

Dayle Stevens OAM

Data and AI Executive at Telstra

About

Dayle Stevens OAM is an Australian technology executive and board director whose practitioner-led approach to artificial intelligence has made her a recognised voice on how organisations adopt, govern, and realise value from AI at enterprise scale. Over more than 30 years, she has led major technology, data, and AI transformations across telecommunications, financial services, energy, and technology consulting.

Dayle is the Founder and Executive Lead of Telstra’s AI Engagement & Advancement Centre of Excellence, helping connect real-world AI deployment experience with industry, government, and societal discussions on AI adoption, trust, and value creation. She previously led Telstra’s Data & AI function and now represents Telstra on the UNESCO Business Council for the Ethics of AI, the GSMA AI for Impact Taskforce, and the TM Forum Trustworthy AI & Data Mission Leadership Team.

Dayle also serves as a Director of Beyond Blue and chairs its Digital Subcommittee. She was awarded the Medal of the Order of Australia (OAM) for services to technology and to women.

15:10 - 15:40

Transformation Projects Fail without Upgrading the “Human Operating System"

Dom Price - Work Futurist and Visionary at Be Luminous Dayle Stevens OAM - Data and AI Executive at Telstra Read More

As AI accelerates enterprise ambition, many organisations are upgrading their tech stack faster than their people stack.

Dom Price (Be Luminous, ex-Atlassian) sits down with Dayle Stevens OAM for a provocative fireside chat on why transformation efforts stall - and how to fix them.

This session explores the often-overlooked “human operating system”:

- The mindsets, behaviours, rituals, and leadership habits that determine whether change actually sticks.
- Balancing velocity with sustainability and avoiding cultural debt
- Designing organisations where humans and machines don’t just coexist - but compound each other’s impact.

Less about tools, more about traction. This is a discussion for leaders who know that the future of work isn’t just built, it’s behaved

David Walker

(Former) Group Chief Technology Officer at Westpac & DBS and ADAPT Advisor

About

David Walker was appointed Westpac Group’s Chief Technology Officer in August 2019. Since then, he is leading Westpac through its technology transformation - simplifying and merging the bank, building 4th gen cloud-native applications, establishing and operating evergreen platforms, leading Westpac’s AI technology, and building a culture of passionate and forward-thinking tech and emerging talent.

David began his technology career in 1987 as a software engineer, focusing on coding complex systems. After a decade of evolving his software engineering craft, David founded a data science consulting. Over the following decade, it became the number one expert data insights company in Australia and Southeast Asia.

For the last 15 years, David has held executive roles in large, complex organisations across the APAC region. Prior to joining Westpac, David was part of the leadership team of Singaporean bank, DBS. In his ten years there, David helped transform DBS from a traditional bricks and mortar bank with little brand presence or recognition outside Singapore, to being recognised as the ‘Best Bank in the World’ and the ‘Best Digital Bank in the World’ by leading global financial publication Euromoney.

15:40 - 16:10

Scaling AI: A Practical Guide to Getting Value from AI

David Walker - (Former) Group Chief Technology Officer at Westpac & DBS and ADAPT Advisor Read More

This session delivers actionable insights and lessons from a leading CTO on why digital transformation stalls at the human layer and how CIOs can clear adoption blockers to accelerate value through people, process, and pace.

-The CIO’s Priority: What is changing right now, and how do leaders adapt?
- The adoption paradox: Diagnosing the culture, process, and talent gaps that disguise themselves as technology failures.
- The success mandate: Practical leadership strategies to align workforce capability and operational pace with digital ambition.

Dr. Peter Weill

Chairman, CISR at MIT & ADAPT Advisor

About

As Chair of CISR at the MIT Sloan School of Management in Boston, Peter’s work centres on the role, value, and governance of digitisation in enterprises. Peter works with several of Australia’s and the world’s leading CIOs, ExCos and Boards and is a senior advisor to the New York VC firm Insight Partners.

Peter was nominated for the 2023 Thinkers-50 based on his new book, Future Ready, and was ranked by Ziff Davis as the 24th most influential person in IT and the highest ranking academic. MIT CISR undertakes practical research on how firms generate business value from digital.

16:10 - 16:55

CIO Town Hall:
What's on the Mind of A/NZ CIOs Leading Tech for 30% of Our GDP?

Dr. Peter Weill - Chairman, CISR at MIT & ADAPT Advisor Read More

This town hall reflects CIOs’ priorities of AI integration, operational excellence, and modernising legacy systems to drive growth, resilience, and innovation in 2025.

- Where does your organisation stand on the 4-stage Enterprise AI maturity model?
- What AI-driven approaches are working, and how are you leveraging autonomous agents today?
- What key issues and opportunities are top of mind for tech leaders in ANZ?
- Peer brainstorming to tackle your biggest technology challenges or uncover new growth avenues.
- Discuss strategies to achieve agility and responsiveness for top-tier performance.
- Explore how leading AI and digital transformation projects can shape your professional legacy.
- Preview insights from upcoming MIT CISR research on how to integrate and lead AI-powered collaborators effectively.

16:55 - 17:00

Closing Comments

17:00 - 18:00

CIO Edge Peer Networking Drinks

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An opportunity to stay, mingle and meet other attendees over drinks and food and discuss the day.

Register your interest

CIO Edge Melbourne