Past Agenda

Wednesday, 26 July 2023

Please note that 1:1 meetings will be running throughout the day.

07:45 - 08:30

Registration & Check-in

Secure your seat in the keynote room for the day.

Jim Berry

CEO & Founder at ADAPT

About

Jim founded ADAPT with a vision to help Australia thrive commercially, now and for the future.  To enable that, Jim leads ADAPT’s mission to connect, inform and equip our local business and tech leaders.

Leading the development of ADAPTs agenda’s and content strategy whilst also advising executive leadership teams from global technology service providers, Jim is uniquely experienced to be the voice of the end-user, the customer and the vendor.

Bringing his deep knowledge of the local market, Jim regularly presents “Know your Customer” webinars and guides the world’s largest vendors with their G-T-M and content strategies.

Through entrepreneurial product development and a servant leader mentality with his team and clients, ADAPT grows annually with clearly differentiated value for all stakeholders.

08:30 - 08:40

Welcome to People Edge: Uplifting Engagement, Productivity and Talent

Jim Berry - CEO & Founder at ADAPT Read More

For 12 years, ADAPT have hosted local heads of technology, finance, data and digital. We know in depth their challenges, aims, pain points and barriers. Almost universally they see roadblocks to success in conflicting business priorities, legacy mindsets, productivity and culture problems.

HR is now undergoing a huge transformation – with companies keen to do their best to attract, retain, empower, and engage today’s multi-generational and distributed workforce. More than ever, our people are core to success, with positive and purposeful employee experiences the foundation for digital maturity and future growth.

Gabby Fredkin

Head of Analytics & Insights at ADAPT

About

Gabby’s primary role is managing ADAPT’s overall strategy for Data Analytics. He has extensive experience in using data to identify trends in technology that help shape Australian organisations. Utilising modern Data Science techniques, he provides ADAPT and their customers with confidence in the accuracy and validity of the information used for ADAPT’s Research, Advisory, and Events.​

With a passion for creating stories with data, Gabby is consistently rated as one of the top speakers at ADAPT Events. In round table discussions, he specialises in using statistics to initiate thought-provoking discussions. Gabby is effective in translating information into insights, enabling ADAPT’s customers to become more data-driven.​

Gabby’s primary areas of expertise are: ​

  • Advanced AI and ML practices, including AI ethics.​
  • Building models to benchmark and predict IT performance.​
  • End-user behaviour and human-centred design.​
  • Cross-functional team design and value, such as DevSecOps.​
08:40 - 09:00

ADAPT Research: The Collective Intelligence: Insights from Data, CIO, CFO and CISO Surveys

Gabby Fredkin - Head of Analytics & Insights at ADAPT Read More

ADAPT’s research and advisory team reveal the latest local fact-based insights, based upon 20,000 conversations and over 1,000 detailed surveys of our region’s executive finance, digital, security, HR and IT leaders. Gabby will compare the resource allocation, investment priorities, EX strategies and unique challenges of the Australian CHRO – helping you to benchmark and validate your priorities and thinking. Also revealing the core findings distilled from your aggregated pre-event surveys and those of your executive peers on their drivers, aims and opinions on your People, Culture and EX strategy.

Tenar Larsen

Head of People & Performance

About
09:00 - 09:05

Get an Edge: Making the Most of Your Day

Tenar Larsen - Head of People & Performance Read More

Dom Price

Chief Futurist at Atlassian

About

An accomplished TED speaker, Dom is proud to work at Atlassian, the home of the most intelligent t-shirt wearers in business.

As their resident Work Futurist, Dom is Atlassian’s in house “Team Doctor” helping Atlassian scale by being ruthlessly efficient and effective, and spends over half his time helping their customers navigate transformation, agility, leadership, and the future of work.

Dom helped pioneer Atlassian’s Team Playbook and has a deep passion for understanding of teamwork and the changes needed today to build thriving businesses.

He has previously been the GM Program Management for a global gaming company and a Director of Deloitte.

A keen traveller, Dom has traversed over 53 countries so far, but after 17 years on these shores, he calls Australia home.

09:05 - 09:50

How to Build Shared Understanding, Flow and Learning Velocity?

Dom Price - Chief Futurist at Atlassian Read More

Macro economic conditions mean we’re being asked to do more with less, and yet we look around and see a post-pandemic frazzled workforce. But when we come up for air and look at the culprits holding back our businesses from the nimbleness and efficiency we dream of, we see that our people just aren’t collaborating effectively across our organisation.

In this session, Dom will share some insights around how to build Shared Understanding, Flow and Learning Velocity across your organisation. Can you imagine a world with delighted customers, fast time to value, and senior executives who can see what we’re doing and why we’re doing it? Now let’s make that dream a reality.

Peter McDonnell

Chief Transformation Officer at ServiceNow

About

Committed and driven IT professional with 20 years’ experience in the Global IT Industry including Development, Project/Program Management, Strategy development, Consulting and Transformation.

A proven leader in developing and managing diverse teams, built on a leadership style which is highly collaborative and communicative, outcome driven and focused on building capability to deliver and sustain the changes put in place. An experienced executive who provides thought leadership and with a proven track record in implementation of complex and cross-functional change.

09:50 - 10:20

Australian Jobs Report: How Technology Will Transform the Workforce in the Next 5-Years

Peter McDonnell - Chief Transformation Officer at ServiceNow Read More

It’s now widely acknowledged that emerging technologies like artificial intelligence (AI) will have a profound impact on how we work, and the jobs we do. The World Economic Forum has released data suggesting 14 million jobs will disappear globally in the next 5 years. But what does this mean for Australia, and Australian business leaders? What industries and roles will be impacted? And how can you create a workforce fit for the future?

Hear from ServiceNow, sharing new research conducted in partnership with Faethm, a Pearson company, with insights and data that predict and map how automation and AI will affect organisations across Australia. Discover what jobs will change, the impact on a range of industries, and what skills will be in demand in future. Learn the trends shaping the way we work, and how you can understand and prepare for the significant changes on the horizon. This session will equip you with the data and tools to plan your workforce strategy, so you can invest in your people, manage change, and ensure your employees are fit for the future.

10:20 - 10:40

Morning Break: Refreshments, Snacks & Connections

Dr Kristine Dery

Academic Research Affiliate at MIT CISR & Professor of Work, Technology and Innovation at Macquarie Business

About

Kristine Dery is the Professor of Work, Technology and Innovation, and Associate Dean Curriculum and Learning- Post-experience at Macquarie Business School.

She leads the strategic development and delivery of all post graduate programs for executives with business experience looking to upskill or transition to new roles. These courses include: MBA, GMBA, Master of Applied Finance and a suite of Executive Education open and bespoke programs including micro-credentials. Kristine is also an Academic Research Fellow with MIT Sloan Center for Information Systems Research (MIT CISR).

Kristine’s current research explores what it takes for large companies to transform their workforce to be relevant in a digital world. Together with colleagues at MIT CISR, Kristine has recently published a framework that helps firms understand the degree to which their workforce is future-ready. Kristine’s previous research has explored the employee experience in the context of Agile Ways of Working, Virtual Connectivity, and also what it takes to attract and retain the Talent with the digital skills to successfully deliver on the challenges of new digital business models. She works closely with research colleagues both at MIT CISR and Macquarie Business School to ensure that her research is integrated into the broader context of digital transformation.

10:40 - 11:10

Future Ready Enterprises Need Future Ready People

Dr Kristine Dery - Academic Research Affiliate at MIT CISR & Professor of Work, Technology and Innovation at Macquarie Business Read More

New MIT Board research for Australian firms on people, data and cyber being presented for the first time at People Edge.

Kristine’s current research explores what it takes for large companies to transform their workforce to be relevant in a digital world. Together with colleagues at MIT CISR, newly published data will help firms understand the degree to which their workforce is future-ready – and show practically how and why future-ready people are the foundation to successful data, cyber and digital transformations.

Kristine’s work explores the employee experience in the context of Agile Ways of Working, Virtual Connectivity, and what it takes to attract and retain the Talent with the digital skills to successfully deliver on the challenges of new digital business models. She works closely with research colleagues both at MIT CISR and Macquarie Business School to ensure that her research is integrated into the broader context of digital transformation in Australia and New Zealand.

Dana Schulenburg

People Director, Global Corporate Functions / COO, People Function at QBE Insurance

About

Dana’s extensive experiences include in providing advisory services and project management, support for HR service delivery, process design, human resource strategy alignment, organisation design, and technology delivery. With a background in both the United States and Australia, he has collaborated with organisations of all sizes across diverse industries, tackling complex HR and people-related challenges.

He possesses a keen passion for transforming exciting ideas into tangible realities. Afflicted with a self-acknowledged case of “distracted by shiny thing-itis,” he revels in exploring new, captivating concepts, and brainstorming their practical implementation. He thrives on challenges and is driven by his team’s determination to excel, learn, innovate, and achieve results.

He is also an ardent advocate of collaborative learning and consistently seeks opportunities to broaden his knowledge and standards.

Debra Sutton

Regional Vice President and Country Manager at WalkMe

About

An entrepreneurial spirit with an ownership mindset, I am an innovative and creative senior executive with a proven track record of achievement with leading technology brands; Adobe, HP, Oracle and ServiceNow. I thrive on engaging audiences through storytelling and connected, emotive experiences that drive demand, brand awareness, loyalty and build and strengthen business relationships.

11:10 - 11:30

The Digital Adoption Imperative

Dana Schulenburg - People Director, Global Corporate Functions / COO, People Function at QBE Insurance Debra Sutton - Regional Vice President and Country Manager at WalkMe Read More

Amidst a tight labour market with skills shortages, inflation, and challenging business conditions, employee experience has become increasingly crucial. ADAPT’s survey suggests that 73% of CHROs are prioritising employee experience and well-being initiatives for 2023-2024.

Less than 35% of HR teams consider their transformational projects successful. Often, the return on value from technology investments are set over a long period of time, with long implementation and training periods. In this fast-paced world, this is no longer a viable strategy. You need to extract the value of these investments as quickly as possible. That starts with driving adoption at the point of inception, long before implementation, roll-out, and training.

What approaches can you take to overcome these challenges to ensure that your technology investments deliver optimum value? How can HR leaders build strategic partnerships with other business units to drive future readiness, agility, and exponential growth.

Anna O’Connell

Experience Architect at Slack

About

Experience Architect that partners with organisations to drive transformational change and develop agile solutions that generate productivity, growth and value. With international experience in both consulting and industry roles my core skill set includes:

– Program Management
– Strategic Change Delivery
– Process Transformation
– User Experience Design
– Data Analytics and Data Driven Decision Making

Anna is passionate about coaching and developing others to build high performing teams. She is motivated by a drive to continuously learn and thrive in an environment, where she can solve business challenges, establish meaningful relationships and champion the needs of Customers to deliver growth.

Dale Micallef

Product Marketing Director at Slack

About
11:30 - 11:50

How AI and Automation Adoption can Boost Employee Productivity

Anna O’Connell - Experience Architect at Slack Dale Micallef - Product Marketing Director at Slack Read More

Recent research from Slack reveals that companies worldwide are underutilising technologies like AI and automation, hindering employee productivity.

• Only 23% of companies invest in productivity-improving technology, and 27% use AI tools.
• Outdated work practices and tools prevent employees from reaching their full potential.
• Embracing AI is associated with an increase in productivity, but 60% of employees report no AI implementation.

AI and automation can sound like complicated concepts for most people. However, Slack puts automation in every person’s hands to transform how work happens in your business. Slack is your productivity platform that empowers anyone to use automation easily and effortlessly.

In this session, you’ll see how Slack helps to reduce the barriers to technology adoption, redefine productivity metrics, enable effective collaboration and improve employee engagement and well-being all the way through the employee lifecycle.

11:55 - 12:55

ADAPT Executive Insight Roundtables - share with confidence under the Chatham House Rule

Attend your preselected roundtable to participate in a peer discussion moderated by ADAPT analysts with subject matter experts.

Kyley Rezek

Senior HCM Solutions Consultant at Workday

About

Experienced HCM consultant specialised in HR and all facets of Talent Management – i.e. recruiting, talent, performance, and learning solutions.

With almost 20 years’ experience demonstrating, implementing, and supporting HR Systems such as Workday, PeopleSoft, and Oracle HCM Cloud; I have supported customers and prospects from a wide range of industries, size, and geographies. My consulting engagements included functional lead as well as individual contributor roles across all stages of implementation projects (upgrades and new implementations) as well as post-implementation activities.

Having an analytical approach and strong communication skills ensures I communicate well to fully understand a client’s requirements. I have delivered end-user training and presented at conferences such as the Workday Customer Information Days, Workday Australian User Group Meetings, PeopleSoft Higher Education User Group (HEUG), Oracle Day, Oracle Open World, and Oracle HR User Group (OHUG).

Roundtable 1

Deliver Data-driven Workforce Insights to Manage Change and Navigate Uncertainty

Kyley Rezek - Senior HCM Solutions Consultant at Workday Read More

HR professionals have already demonstrated their value as strategic leaders. Yet, as spill over effects from the pandemic continue to be felt, people leaders are now charged with welcoming in a new era of transformation.

To compete, we must support our people with innovative solutions and achievable outcomes, while delivering a meaningful employee experience.

Key points for discussion include:

  • Understanding engagement and mitigating burnout risk
  • Aligning technology with culture
  • Reimagining performance evaluation and recognition to foster purpose-driven cultures and sustain employee retention

Anthony Bietz

Program Leader Scientific Computing at Australian Department of Defence

About

Anthony is an exceptional leader of people and innovative change, with over 24 years experience (12 in a leadership role) delivering innovative products, services and skills which have transformed the nature of the business and generated exceptional business value.

He has a wealth of experience working in large complex organisations at a senior management level, and is highly skilled in governance, strategy development and implementation.

Anthony also has extensive consultancy experience; specialising in big data and information management.

Roundtable 2

How To Attract, Develop, Transform and Retain a High Performing Workforce

with ACS Anthony Bietz - Program Leader Scientific Computing at Australian Department of Defence Read More

How do you assess the competencies across your organisation? How do you determine the competency gaps? How do you ensure that you are filling these gaps with the best people or the appropriate targeted training?

In this session, you will receive an introduction and get an opportunity to discuss an approach that facilitates recruitment, identifies individual staff training needs, assists in workforce development and resilience, promotes retention of staff, and is an invaluable asset in organisational transformations.

Gabby Fredkin

Head of Analytics & Insights at ADAPT

About

Gabby’s primary role is managing ADAPT’s overall strategy for Data Analytics. He has extensive experience in using data to identify trends in technology that help shape Australian organisations. Utilising modern Data Science techniques, he provides ADAPT and their customers with confidence in the accuracy and validity of the information used for ADAPT’s Research, Advisory, and Events.​

With a passion for creating stories with data, Gabby is consistently rated as one of the top speakers at ADAPT Events. In round table discussions, he specialises in using statistics to initiate thought-provoking discussions. Gabby is effective in translating information into insights, enabling ADAPT’s customers to become more data-driven.​

Gabby’s primary areas of expertise are: ​

  • Advanced AI and ML practices, including AI ethics.​
  • Building models to benchmark and predict IT performance.​
  • End-user behaviour and human-centred design.​
  • Cross-functional team design and value, such as DevSecOps.​
Roundtable 3

How CHROs can Work Through ADAPT's Exponential Value Roadmap

Gabby Fredkin - Head of Analytics & Insights at ADAPT Read More

Australian organisations are on the quest to realise greater, more responsible value in 2023. An aligned change strategy, from people and experience to corporate and technology, will help navigate this journey correctly, with an aligned change strategy. The CHRO’s role in driving these changes spans change direction, hiring strategy evolution, and curating a culture for connected innovation at scale.

Join ADAPT Analysts and your peers in this roundtable to workshop ADAPT’s Exponential Value Roadmap. Debate will focus on the levers that you need to pull to help your organisation become an Exponential Enterprise.

Anthony Mitchell

Chairman and Chief Potential Officer at Bendelta

About

Anthony Mitchell is the co-founder and Chief Potential Officer of Bendelta. He is an internationally recognised thought leader in strategic leadership. For the last 25 years, he has advised leading organisations and government agencies such as Telstra, CBA, Endeavour Group, Herbert Smith Freehills, Stantec and multiple NSW government departments. He was Chairman of Aurora Education Foundation and Amnesty International Australia.

Roundtable 4

The Leadership Whirlpool: Why Leadership Is Only Getting More Complex and What That Means For You!

Anthony Mitchell - Chairman and Chief Potential Officer at Bendelta Read More

Join this engaging roundtable discussion where we will explore:

• Navigating increasingly heavy, multi-faceted and ambiguous responsibilities
• Balancing the tensions of meeting both business and people needs
• Harnessing best practices in organisations where leadership is adjusting to the new demands

12:55 - 13:50

Peer Networking Seated Lunch

13:55 - 14:55

ADAPT Executive Insight Roundtables - share with confidence under the Chatham House Rule

Attend your preselected roundtable to participate in a peer discussion moderated by ADAPT analysts with subject matter experts.

Lucy Chung

CEO at NOBL Collective (USA)

About

Lucy is the Co-Founder and CEO of NOBL, a culture change organizational design firm. She believes in building legendary cultures and helps her clients operationalize their wildest ambitions.

She embodies a bias-to-action, using her experience in operations, human resources, and organizational strategy to drive meaningful and lasting change. Previously, she was a VP at the fashion house Rag & Bone, an advisor to the global digital studio ustwo, and partner at Undercurrent, a leading digital consultancy.

Liz Kreuger

Associate Principal at NOBL Collective

About

Liz is an Associate Principle at NOBL, a global organisational design firm born in the US with a new office in Sydney. She’ll break down what leaders can do to create and retain a high-performing team, drawing on her experience in operations, human resources, and organisational strategy to drive meaningful and lasting change.

Roundtable 5

Resilient Through Resistance: Breaking Through the Barriers to Change

Lucy Chung - CEO at NOBL Collective (USA) Liz Kreuger - Associate Principal at NOBL Collective Read More

While the rallying cry “change is possible” keeps leaders and organisations on the path to progress, the lived reality of that path is one fraught with resistance and barriers.

During this roundtable, NOBL will share their experience of the most common barriers encountered when trying to make meaningful change and lead a discussion that explores the lived experience of these barriers and how they have been overcome.

Expect to hear real accounts of transformation and come away with a multipurpose tool to help you and your teams remain resilient in the face of resistance, ultimately breaking through barriers to meaningful change.

Richard Wynn

Group Chief Customer Officer at Harrier Talent Solutions

About

Richard has a proven track record of delivering results for companies seeking to optimise their people, talent acquisition, and human capital strategies.

With 23 years of experience and a deep understanding of what it takes to succeed in today’s competitive business environment, Richard focuses on listening to his customers’ goals and providing tailored recommendations to help them achieve those goals efficiently and effectively.

Whether working with global corporations or local start-ups, Richard’s expertise and strategic approach have helped countless companies achieve success.

Roundtable 6

Winning the Talent Acquisition & Retention Battle

Richard Wynn - Group Chief Customer Officer at Harrier Talent Solutions Read More

In today’s competitive job market, over a third of professionals are opting to change jobs without having another opportunity confirmed.
This shift can be attributed to various factors, including a growing emphasis on social awareness, flexible working hours and locations, as well as improved compensation.

It is evident that job seekers now expect more from companies, and organizations that are effectively responding to these expectations are emerging victorious in the ongoing battle for talent.

But what steps are you taking to attract the right individuals and provide exceptional candidate experiences?

How can you embrace a talent-centric approach to secure highly motivated and high-performing employees?

Is your organisational culture and structure adapting to meet the modern expectations of today’s workforce?

Peter McDonnell

Chief Transformation Officer at ServiceNow

About

Committed and driven IT professional with 20 years’ experience in the Global IT Industry including Development, Project/Program Management, Strategy development, Consulting and Transformation.

A proven leader in developing and managing diverse teams, built on a leadership style which is highly collaborative and communicative, outcome driven and focused on building capability to deliver and sustain the changes put in place. An experienced executive who provides thought leadership and with a proven track record in implementation of complex and cross-functional change.

Roundtable 7

How Technology will Transform the Workforce in the Next 5-Years – And What do You do About It?

Peter McDonnell - Chief Transformation Officer at ServiceNow Read More

It’s now widely acknowledged that emerging technologies like AI will have a profound impact on how we work, and the jobs we do. The World Economic Forum has released data suggesting 14 million jobs will disappear globally in the next 5 years. But what does this mean for Australia, and Australian business leaders? What industries and roles will be impacted? And how can you help manage the change to ensure your workforce is fit for the future?

Join this roundtable to debate the earlier keynote. Discussing new research showing how automation and AI will affect organisations across Australia.

  • What jobs will change, the impact on a range of industries, and what skills will be in demand in future?
  • Learn the trends shaping the way we work, and how you can understand and prepare for the significant changes on the horizon.
  • Debate and share which data and tools help your workforce strategy.

Bri Williams

Founder of People Patterns

About

Bri Williams is one of Australia’s leading authorities on behavioural influence.

A CPA with a degree in Applied Psychology, Bri founded People Patterns in 2011, a specialist consultancy that helps businesses get staff, customers and stakeholders to take action. Prior to this she worked in finance, HR and product management for some of Australia’s leading brands.

A regular contributor to Smartcompany and host of Talking Talks, Bri has written multiple books including “The Williams Behaviour Book”, “Behavioural Economics for Business” and “The How of Habits” and appears regularly as a presenter, panellist and media commentator.

15:05 - 15:35

The Behavioural Science of Influencing Action

Bri Williams - Founder of People Patterns Read More

Influencing action in the most effective way is key to giving people the edge. For your sales team, that means influencing customers to buy and stay. For IT, getting people to take security seriously. For managers, getting their team to perform. And for you, influencing those within your organisation to adapt to changing conditions and be at their best. To do so requires we understand what really drives behaviour. It’s not what you might think.

You’ll leave Bri’s session knowing:

  • Why listening is overrated
  • The three reasons people don’t take action, and what to do about it
  • How to use behavioural science to affect outcomes

Sir John Kirwan

Former All Blacks and 1987 Rugby World Cup winner & Co-founder of Groov

About

Humbled and honoured – they’re two words Sir John Kirwan (known to most as JK) often uses to describe how he feels about his contribution to a campaign to raise awareness about depression, but they’re also the same words he uses to describe his knighthood. The former All Blacks and 1987 Rugby World Cup winner became a “Sir” in 2012, joining a list that includes other well-known former All Blacks. However, unlike his fellow All Blacks, Kirwan was recognised as much, if not more, for his contribution outside of rugby; for services to Mental Health, having been for several years at the forefront of the campaign to heighten public awareness of depression, an illness he has suffered from himself.

JK’s willingness to share his mental wellbeing story from surviving to thriving has gone a long way to removing the stigma that surrounds mental health here in New Zealand.

This energy and commitment to share his story has led him to create the mental wellbeing platform Groov (formerly Mentemia). Originally developed as a workplace wellbeing app to tackle everyday stress and anxiety in the workplace, a free version of Groov was specially adapted to help Kiwis and Australians through the COVID-19 pandemic, with the support of Kiwibank and Westpac in New Zealand, and AIA Vitality in Australia.

What keeps JK thriving today is found across the Groov platform, along with world class, evidence based tools and techniques from leading clinicians.

15:35 - 16:05

Optimise the Environment. Lift the Leaders. Empower Individuals.

Sir John Kirwan - Former All Blacks and 1987 Rugby World Cup winner & Co-founder of Groov Read More

Sir John Kirwan thought speaking out about his mental health would ruin his career. But when he shared his journey with depression, anxiety, and suicidal ruminations, he sparked one of the most influential mental health campaigns of his generation.

From there, JK has brought his insights on wellbeing to boardrooms and leaders around the globe. Challenging the norm, he’ll share how wellbeing is not the outcome here, but is the tool to great performance. PerformanceCare as he calls it, will leave you with a personal and team toolkit that not only cares for you and your team, but gives you a competitive edge.

16:05 - 16:10

Closing Comments

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16:10 - 17:10

People Edge Peer Networking Opportunity

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An opportunity to relax and meet your peers and other attendees over drinks and food.

Register your interest

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