Past Agenda
Wednesday, 26 July 2023
Please note that 1:1 meetings will be running throughout the day.
Registration & Check-in
Secure your seat in the keynote room for the day.
Welcome to People Edge: Uplifting Engagement, Productivity and Talent
Jim Berry - CEO & Founder at ADAPT
For 12 years, ADAPT have hosted local heads of technology, finance, data and digital. We know in depth their challenges, aims, pain points and barriers. Almost universally they see roadblocks to success in conflicting business priorities, legacy mindsets, productivity and culture problems.
HR is now undergoing a huge transformation – with companies keen to do their best to attract, retain, empower, and engage today’s multi-generational and distributed workforce. More than ever, our people are core to success, with positive and purposeful employee experiences the foundation for digital maturity and future growth.
ADAPT Research: The Collective Intelligence: Insights from Data, CIO, CFO and CISO Surveys
Gabby Fredkin - Head of Analytics & Insights at ADAPT
ADAPT’s research and advisory team reveal the latest local fact-based insights, based upon 20,000 conversations and over 1,000 detailed surveys of our region’s executive finance, digital, security, HR and IT leaders. Gabby will compare the resource allocation, investment priorities, EX strategies and unique challenges of the Australian CHRO – helping you to benchmark and validate your priorities and thinking. Also revealing the core findings distilled from your aggregated pre-event surveys and those of your executive peers on their drivers, aims and opinions on your People, Culture and EX strategy.
How to Build Shared Understanding, Flow and Learning Velocity?
Dom Price - Chief Futurist at Atlassian
Macro economic conditions mean we’re being asked to do more with less, and yet we look around and see a post-pandemic frazzled workforce. But when we come up for air and look at the culprits holding back our businesses from the nimbleness and efficiency we dream of, we see that our people just aren’t collaborating effectively across our organisation.
In this session, Dom will share some insights around how to build Shared Understanding, Flow and Learning Velocity across your organisation. Can you imagine a world with delighted customers, fast time to value, and senior executives who can see what we’re doing and why we’re doing it? Now let’s make that dream a reality.
Australian Jobs Report: How Technology Will Transform the Workforce in the Next 5-Years
Peter McDonnell - Chief Transformation Officer at ServiceNow
It’s now widely acknowledged that emerging technologies like artificial intelligence (AI) will have a profound impact on how we work, and the jobs we do. The World Economic Forum has released data suggesting 14 million jobs will disappear globally in the next 5 years. But what does this mean for Australia, and Australian business leaders? What industries and roles will be impacted? And how can you create a workforce fit for the future?
Hear from ServiceNow, sharing new research conducted in partnership with Faethm, a Pearson company, with insights and data that predict and map how automation and AI will affect organisations across Australia. Discover what jobs will change, the impact on a range of industries, and what skills will be in demand in future. Learn the trends shaping the way we work, and how you can understand and prepare for the significant changes on the horizon. This session will equip you with the data and tools to plan your workforce strategy, so you can invest in your people, manage change, and ensure your employees are fit for the future.
Morning Break: Refreshments, Snacks & Connections
Future Ready Enterprises Need Future Ready People
Dr Kristine Dery - Academic Research Affiliate at MIT CISR & Professor of Work, Technology and Innovation at Macquarie Business
New MIT Board research for Australian firms on people, data and cyber being presented for the first time at People Edge.
Kristine’s current research explores what it takes for large companies to transform their workforce to be relevant in a digital world. Together with colleagues at MIT CISR, newly published data will help firms understand the degree to which their workforce is future-ready – and show practically how and why future-ready people are the foundation to successful data, cyber and digital transformations.
Kristine’s work explores the employee experience in the context of Agile Ways of Working, Virtual Connectivity, and what it takes to attract and retain the Talent with the digital skills to successfully deliver on the challenges of new digital business models. She works closely with research colleagues both at MIT CISR and Macquarie Business School to ensure that her research is integrated into the broader context of digital transformation in Australia and New Zealand.
The Digital Adoption Imperative
Dana Schulenburg - People Director, Global Corporate Functions / COO, People Function at QBE Insurance Debra Sutton - Regional Vice President and Country Manager at WalkMe
Amidst a tight labour market with skills shortages, inflation, and challenging business conditions, employee experience has become increasingly crucial. ADAPT’s survey suggests that 73% of CHROs are prioritising employee experience and well-being initiatives for 2023-2024.
Less than 35% of HR teams consider their transformational projects successful. Often, the return on value from technology investments are set over a long period of time, with long implementation and training periods. In this fast-paced world, this is no longer a viable strategy. You need to extract the value of these investments as quickly as possible. That starts with driving adoption at the point of inception, long before implementation, roll-out, and training.
What approaches can you take to overcome these challenges to ensure that your technology investments deliver optimum value? How can HR leaders build strategic partnerships with other business units to drive future readiness, agility, and exponential growth.
How AI and Automation Adoption can Boost Employee Productivity
Anna O’Connell - Experience Architect at Slack Dale Micallef - Product Marketing Director at Slack
Recent research from Slack reveals that companies worldwide are underutilising technologies like AI and automation, hindering employee productivity.
• Only 23% of companies invest in productivity-improving technology, and 27% use AI tools.
• Outdated work practices and tools prevent employees from reaching their full potential.
• Embracing AI is associated with an increase in productivity, but 60% of employees report no AI implementation.
AI and automation can sound like complicated concepts for most people. However, Slack puts automation in every person’s hands to transform how work happens in your business. Slack is your productivity platform that empowers anyone to use automation easily and effortlessly.
In this session, you’ll see how Slack helps to reduce the barriers to technology adoption, redefine productivity metrics, enable effective collaboration and improve employee engagement and well-being all the way through the employee lifecycle.
ADAPT Executive Insight Roundtables - share with confidence under the Chatham House Rule
Attend your preselected roundtable to participate in a peer discussion moderated by ADAPT analysts with subject matter experts.
Deliver Data-driven Workforce Insights to Manage Change and Navigate Uncertainty
Kyley Rezek - Senior HCM Solutions Consultant at Workday
HR professionals have already demonstrated their value as strategic leaders. Yet, as spill over effects from the pandemic continue to be felt, people leaders are now charged with welcoming in a new era of transformation.
To compete, we must support our people with innovative solutions and achievable outcomes, while delivering a meaningful employee experience.
Key points for discussion include:
- Understanding engagement and mitigating burnout risk
- Aligning technology with culture
- Reimagining performance evaluation and recognition to foster purpose-driven cultures and sustain employee retention
How To Attract, Develop, Transform and Retain a High Performing Workforce
with ACS Anthony Bietz - Program Leader Scientific Computing at Australian Department of Defence
How do you assess the competencies across your organisation? How do you determine the competency gaps? How do you ensure that you are filling these gaps with the best people or the appropriate targeted training?
In this session, you will receive an introduction and get an opportunity to discuss an approach that facilitates recruitment, identifies individual staff training needs, assists in workforce development and resilience, promotes retention of staff, and is an invaluable asset in organisational transformations.
How CHROs can Work Through ADAPT's Exponential Value Roadmap
Gabby Fredkin - Head of Analytics & Insights at ADAPT
Australian organisations are on the quest to realise greater, more responsible value in 2023. An aligned change strategy, from people and experience to corporate and technology, will help navigate this journey correctly, with an aligned change strategy. The CHRO’s role in driving these changes spans change direction, hiring strategy evolution, and curating a culture for connected innovation at scale.
Join ADAPT Analysts and your peers in this roundtable to workshop ADAPT’s Exponential Value Roadmap. Debate will focus on the levers that you need to pull to help your organisation become an Exponential Enterprise.
The Leadership Whirlpool: Why Leadership Is Only Getting More Complex and What That Means For You!
Anthony Mitchell - Chairman and Chief Potential Officer at Bendelta
Join this engaging roundtable discussion where we will explore:
• Navigating increasingly heavy, multi-faceted and ambiguous responsibilities
• Balancing the tensions of meeting both business and people needs
• Harnessing best practices in organisations where leadership is adjusting to the new demands
Peer Networking Seated Lunch
ADAPT Executive Insight Roundtables - share with confidence under the Chatham House Rule
Attend your preselected roundtable to participate in a peer discussion moderated by ADAPT analysts with subject matter experts.
Resilient Through Resistance: Breaking Through the Barriers to Change
Lucy Chung - CEO at NOBL Collective (USA) Liz Kreuger - Associate Principal at NOBL Collective
While the rallying cry “change is possible” keeps leaders and organisations on the path to progress, the lived reality of that path is one fraught with resistance and barriers.
During this roundtable, NOBL will share their experience of the most common barriers encountered when trying to make meaningful change and lead a discussion that explores the lived experience of these barriers and how they have been overcome.
Expect to hear real accounts of transformation and come away with a multipurpose tool to help you and your teams remain resilient in the face of resistance, ultimately breaking through barriers to meaningful change.
Winning the Talent Acquisition & Retention Battle
Richard Wynn - Group Chief Customer Officer at Harrier Talent Solutions
In today’s competitive job market, over a third of professionals are opting to change jobs without having another opportunity confirmed.
This shift can be attributed to various factors, including a growing emphasis on social awareness, flexible working hours and locations, as well as improved compensation.
It is evident that job seekers now expect more from companies, and organizations that are effectively responding to these expectations are emerging victorious in the ongoing battle for talent.
But what steps are you taking to attract the right individuals and provide exceptional candidate experiences?
How can you embrace a talent-centric approach to secure highly motivated and high-performing employees?
Is your organisational culture and structure adapting to meet the modern expectations of today’s workforce?
How Technology will Transform the Workforce in the Next 5-Years – And What do You do About It?
Peter McDonnell - Chief Transformation Officer at ServiceNow
It’s now widely acknowledged that emerging technologies like AI will have a profound impact on how we work, and the jobs we do. The World Economic Forum has released data suggesting 14 million jobs will disappear globally in the next 5 years. But what does this mean for Australia, and Australian business leaders? What industries and roles will be impacted? And how can you help manage the change to ensure your workforce is fit for the future?
Join this roundtable to debate the earlier keynote. Discussing new research showing how automation and AI will affect organisations across Australia.
- What jobs will change, the impact on a range of industries, and what skills will be in demand in future?
- Learn the trends shaping the way we work, and how you can understand and prepare for the significant changes on the horizon.
- Debate and share which data and tools help your workforce strategy.
The Behavioural Science of Influencing Action
Bri Williams - Founder of People Patterns
Influencing action in the most effective way is key to giving people the edge. For your sales team, that means influencing customers to buy and stay. For IT, getting people to take security seriously. For managers, getting their team to perform. And for you, influencing those within your organisation to adapt to changing conditions and be at their best. To do so requires we understand what really drives behaviour. It’s not what you might think.
You’ll leave Bri’s session knowing:
- Why listening is overrated
- The three reasons people don’t take action, and what to do about it
- How to use behavioural science to affect outcomes
Optimise the Environment. Lift the Leaders. Empower Individuals.
Sir John Kirwan - Former All Blacks and 1987 Rugby World Cup winner & Co-founder of Groov
Sir John Kirwan thought speaking out about his mental health would ruin his career. But when he shared his journey with depression, anxiety, and suicidal ruminations, he sparked one of the most influential mental health campaigns of his generation.
From there, JK has brought his insights on wellbeing to boardrooms and leaders around the globe. Challenging the norm, he’ll share how wellbeing is not the outcome here, but is the tool to great performance. PerformanceCare as he calls it, will leave you with a personal and team toolkit that not only cares for you and your team, but gives you a competitive edge.
Closing Comments
People Edge Peer Networking Opportunity
An opportunity to relax and meet your peers and other attendees over drinks and food.