Agenda
Thursday, 8 September 2022
Registration & Check-in
Secure your seat in the keynote room for the day.
Welcome to the 22nd CIO Edge: Prioritisation & The Enablement Value of Technology
Jim Berry - CEO at ADAPT
The ever expanding CIO remit! Juggling legacy and technical debt, balancing budgets and stakeholders, aligning to business objectives, retaining, attracting and upskilling talent, managing trust and risk, reducing complexity, creating value, serving customers, architecting digital services, emerging tech, improving digital savviness and data driven, leading change… the list goes on.
Now we also face increasing global uncertainty, inflation and local economic headwinds. The modern CIO must lead and ensure resurces by communicating the enablement value of Technology.
Can anyone do all this in one? How can you fulfil this role? And can the CIO ensure margin resilience through technology?
CIO Edge will tackle this head on with our day’s agenda focused on codifying lessons learned to bring practical ideas to empower our local technology and business leaders to become the CIO that today’s world demands.
ADAPT Research: Insights from ADAPT 2022 surveys - How do you compare?
Gabby Fredkin - Senior Data Analyst at ADAPT
ADAPT’s Research and Advisory service of fact-based insights are based upon 15,000 interactions and over 1,000 detailed surveys of our region’s digital and IT leaders – more than any other advisory firm in our region. Matt reveals the core findings distilled from your aggregated pre-event surveys and those of your executive CFO and LOB peers to show your common aims, investments and funding plans as well as common challenges and barriers to delivery.
MIT Research on Prioritisation: How Do You Spend Your Time?
Peter Weill - MIT Senior Research Scientist, MIT CISR Chairman emeritus & ADAPT Research Advisor
Time is probably our most precious and non-renewable resource – so how do the CIOs of top performing companies spend their time? Peter will present a new MIT CISR study analysing how CIOs spend the time in four different time buckets. Later in the afternoon all attendees will workshop these results with Peter to compare rest of world, community and your own time management.
As Chair of CISR at the MIT Sloan School of Management, Peter’s work centred on the role, value, and governance of digitisation in enterprises and he consults several of Australia’s and the world’s leading CIOs, ExCos and Boards. Peter was ranked by Ziff Davis as the 24th most influential person in IT and the highest ranking academic. MIT CISR undertakes practical research on how firms generate business value from digital.
Insights from the Edge: Lessons learned from the Group CIO of Macquarie Group
Peter Weill - MIT Senior Research Scientist, MIT CISR Chairman emeritus & ADAPT Research Advisor Justin Raoul Moffitt - Group CIO at Macquarie Group

Justin is Group CIO of our 6th largest ASX-listed organisation, the $64B powerhouse Macquarie Group, with over 17,000 staff in 33 markets.
Having served 15 years at Barclays, leading to a role as Asia Pacific CIO for their investment bank in Singapore & Global Head of Tech Ops, Justin joined Macquarie in 2016 and has overseen 6 years of transformation and change. His commitment to delivering on the capabilities of his team, now sees them driving innovative data-driven solutions to better serve the evolving needs of the Group’s workforce and clients. What has he learned on his journey so far?
In this closed door session, Justin will be interviewed by MIT’s Peter Weill, who has also been consulting Macquarie Group during their transformation.
Making Flexible Work Successful with a Digital HQ
Derek Laney - Technology Evangelist at Slack
Research from the Future Forum, a consortium led by Slack, tells us that inflexible return-to-office policies are hammering employee experience scores. How do we build camaraderie and connection in this new environment to attract and retain talent while delivering what both employees and executives want?
We used to think of the office as the centre of work; digital tools augmented the office. Now, it’s the reverse: Digital is your HQ, it’s where information flows more transparently, where you find people, resources, and the information you need. Companies who are investing not just in new tools but also in change management — these are the innovators and they are scoring higher when it comes to productivity.
But success at work is no longer just about how much works gets done, it’s now also measured on issues like inclusiveness, belonging and flexibility. How can your technology stack flex so that offices go from the organising force for everything to being one of many tools in your toolkit in battle to attract and retain talent?
Join technology evangelist for Slack, Derek Laney and General Manager of Software Development at carsales.com.au, Huw Fowles for an engaging presentation of the latest research and lessons learned.
Morning Break
Refreshments, snacks & connections
Demystifying digital dark matter: A new standard to tame Technical Debt
Rob Patenge - Associate Partner at McKinsey
As companies continue to modernise their IT, a hidden peril is undermining their efforts: technical debt – the off-balance-sheet accumulation of all the tech remediation work needed in the future. It’s like dark matter: you know it exists, you can infer its impact, but you can’t see or measure it.
It hinders growth with product delays, hidden risks, spiralling costs, and even engineers leaving in frustration being common symptoms.
As technical debt continues to rise in the majority of organisations and modernisation programs often fail to reduce it, Australia has emerged as one of the ‘perfect storms’ of technology debt, sinking billions of dollars into combatting the challenge.
Join this session as Rob explores how to create a common, dollar-value understanding of technology debt, manage lifetime costs, and regain delivery velocity and time to market. He will also showcase a new score that allows companies to benchmark their technology debt position versus hundreds of global peers.
Mitigating the ‘red flags’ that undermine your modernisation journey
with DXC TechnologyThe race to ‘digital-first’ business models across the enterprise landscape presents challenges for all CIOs. Analysts predict that by 2024, 70% of all tech and services spending will shift to as-a-service and outcomes-centric models. For today’s CIOs, understanding and navigating the barriers to modernisation is more important than ever before.
Join leaders from DXC Technology’s Enterprise Applications Practices as they discuss how to identify the ‘red flags’ in the journey to modernisation. Learn from customer case studies and find out how you can overcome the top 4 barriers that commonly undermine successful applications
How Environmental, Social and Governance is shaping business decisions: From the CIO view
Damian Leach - CTO for APJ at Workday
ESG metrics are quickly becoming competitive factors for both business-to-business (B2B) and business-to-consumer (B2C) organisations, as customers, employees and investors are including ESG when making supply chain buying decisions, career choices and even evaluating cultural fit.
Employees today have a higher expectation regarding company culture and employee experience when making career decisions. For many businesses, this shift comes at a time when they are looking to make more relevant contributions to operational agility and business success for growth, scale and advance on new market opportunities. It’s becoming increasingly critical to know where organisations stand on ESG and importantly how they rate against the competition.
Join Damian Leach, Workday’s CTO for APJ, as he shares his insights and views on how companies are meeting this challenge with the right data and technologies.
1:1 Meetings with qualified Strategic Partners
Intelligently matched opportunities connecting the right people at the right time for the right reasons.
ADAPT Executive Insight Roundtables
Attend your pre-selected roundtable to participate in a peer discussion with confidence under Chatham House Rule moderated by an ADAPT analyst with subject matter experts.
Digital-first work to retain talent
with SlackDuring this roundtable, we will discuss:
– Talent & retention – how big an issue is it
– What employees want and aligning this with the business need
– Fostering culture, connection and alignment
Demystifying MLOps to maximise your organisations ability to transform with AI/ML
Simon Johnston - Principal AI/ML Lead at Amazon Web Services Chris Howard - APJ AI/ML Lead at Amazon Web Services

Today more than ever, enterprises are embarking on their digital transformation journey to build deeper connections with their customers to achieve sustainable and enduring business value. Organisations of all shapes and sizes are disrupting their competitors and entering new markets by innovating more quickly than ever before.
For these organisations, it is important to focus on innovation and software disruption, making it critical to streamline their software delivery. Those that shorten their time from idea to production making speed and agility a priority will be tomorrow’s disruptors.
As organisations look to increasingly use AI/ML to transform their business at scale, the discipline of ML Operations (MLOps) can help. In this session with AWS we’ll look at what needs to be considered in becoming the next digital disruptor, and how applying DevOps practices to machine learning workloads helps organisations to optimise the end-to-end activities required to develop, build, and operate workloads.
Walking the Path to Modernisation
with VMwareIt’s now become apparent that the forces pushing for IT modernisation are unstoppable. We are witnesses to this in almost every facet of the economy as software continues to transform the world.
As a result, today’s CIO is tasked with the challenge to move from a cloud first to cloud smart strategy to deliver modern applications at the speed of business, with the flexibility to run in the datacentre, at the edge or in any cloud. A cloud-smart approach allows organisations to take a strategic look at what infrastructure will best serve each workload, enabling the organisation to leverage the best of breed cloud services and functionality for their applications, to minimise risk and maximise overall productivity, efficiency, and innovation.
In this session we will discuss the key transformations to support your modernisation initiatives and accelerate the delivery of innovative business services.
Financial Transformation is the New Digital Transformation - What You Need to Know as a CIO
with GoCardlessThe term ‘digital transformation’ has become somewhat synonymous as we have seen eCommerce explode over the last 5-7 years. Businesses have been very quick to invest in the digital image of their business, externally and internally.
What has come next, which is already showing an even greater return that investments in digital, is financial transformation, a term that describes the process of making financial operations, processes and outputs more efficient. Financial transformation may or may not overlap with a businesses digital world, yet the benefits are typically far more identifiable and measurable.
With the arrival of Open Banking in 2020, as well as the planned transition away from the existing Direct Debit system to a new way for payer customers to pre-authorise payments from bank accounts by the central-backed New Payments Platform (NPP) PayTo. With these changes comes the impetus for a wave of ‘financial transformation’.
Join the roundtable to see, learn and discuss what you’ll need to know as a CIO to effectively financially transform your organisation.
Peer Networking Seated Lunch
How can a sustainable cybersecurity ecosystem be a game-changer for your enterprise and why you should try a new approach to security?
Daryush Ashjari - Head of Presales and Sales Engineering APAC at Trellix
Threats have evolved, but security and its ecosystem have not, until now. A recent survey highlighted that on average there were 270 more attacks per company in 2021, which is a 31% increase in attacks with a 29% success rate. Cybercriminals are getting more efficient and skilful.
Dynamic cyber threats have become a daily occurrence and traditional technologies and approaches are no longer effective. As bad actors get smarter, we need to pose the question: are we getting smarter too? We need to imagine that security must be different. Fast enough to keep up with dynamic threats. Intelligent enough to learn from them. Constantly evolving to keep the upper hand. A new approach that could adapt at the speed of bad actors while propelling SecOps teams ahead of potential attacks. We call this living security.
Join this private roundtable to learn about the sustainable cybersecurity ecosystem, discuss how security is changing and how to give everyone in your organisation the confidence that comes with living security.
Strategy Panel: Invest to Save? Ensuring the enablement Value of Tech in Uncertain times
Matt Boon - Director of Strategic Research at ADAPT
We face uncertain times, inflation and risk – but we can’t afford to cut tech budgets and fall behind.
It has never been as important to show the enablement value of technology and how the CIO can help to protect against margin risk.
- How to measure and deliver value to the level that the CEO and CFO need? What are the best modern metrics?
- How to prioritise spend to ensure resilient IT supply, data democratisation, compliance and security across the business?
- Ensuring that tech strategy is on track so your organisation leads the field – and staying relevant in the modern age.
- How can you become the CIO that modern business demands?
We gather the stakeholders you serve to give frank advice and practical tips on how to get it right.
In conversation with... The Hon. Victor Dominello, MP
The Hon. Victor Dominello - NSW Minister for Customer Service and Digital Government
An on-stage interview with the NSW Minister for Customer Service and Digital Government.
How do we prepare today so we are ready for the tech-tonic shifts of tomorrow?
What does the Digital Wallet mean for local opportunities and the CIO community?
How can we strengthen and improve services delivery through digital while keeping people at the heart of what we do?
How can we better frame and step up our level of ambition when thinking about the future?
How did ServiceNSW transform so dramatically and successfully?
How to manage stakeholders and naysayers?
Catch Up and Connect
An opportunity to meet with each other and with strategic partners.
1:1 Meetings with qualified Strategic Partners
Intelligently matched opportunities connecting the right people at the right time for the right reasons.
ADAPT Executive Insight Roundtables
Attend your pre-selected roundtable to participate in a peer discussion with confidence under Chatham House Rule moderated by an ADAPT analyst with subject matter experts.
New insights in security resilience for a multi-cloud future
Julie Canepa - CIO at Cisco Asia Pacific, Japan & China
Uncertainty has become the new normal. Because change is coming at us faster than ever, businesses are making massive investments across the enterprise to strengthen resilience. The proliferation of hybrid work environments, the continued acceleration of cloud adoption and the ever-increasing and sophisticated threat landscape have made achieving security resilience a top priority for you as CIOs.
This focus has supercharged security concerns and raised tough questions like “Do I have a holistic approach to securing my enterprise?” and “How do I manage the increased threat landscape with the rapid migration to the cloud?”
Using her experience leading Cisco’s IT organisation across the Asia Pacific, Japan and China, Julie will offer you:
- Top strategies to accelerate your security resilience, moving from siloed threat prevention to a more holistic approach across your workload, workplace and workforce
- New capabilities that can increase your security posture but won’t hinder your employees’ user experience
- Innovative tools to simplify while securing IT processes and reducing your cost in IT support.
What innovations will lead to your next breakthrough?
with Dell TechnologiesWhat innovations will lead to your next breakthrough? It could be deploying a multi-cloud strategy with all IT operations delivered as-a-Service. Giving growing teams smarter technologies to power and secure modern workstyles. Architecting a next-gen software-defined data center, or perhaps enabling AI-decision making at the edge.
However, you define your breakthrough, Dell Technologies can help you innovate new ways to achieve it.
Rethink Your Digital Strategy to Unlock Full Value from Technology Investments
with WalkMeDespite all the successes achieved to date, ANZ IT leaders tell ADAPT that they suffer from a lack of unified vision to technology adoption, conflicting business priorities, resistance to change, burnout, and talent shortages.
Technology investments promise improvements in employee and customer experiences, including seamless business processes and integrated communications. However, a lack of digital adoption across your applications threatens to derail these benefits, squandering billions of dollars of investment. Often, the return on value from technology investments are set over a long period of time, with long implementation and training periods.
In this fast-paced world, this is no longer a viable strategy. You need to extract the value of these investments as quickly as possible. And that starts with driving adoption at the point of inception, long before implementation, roll-out, and training. What approaches can you take to overcome these challenges to ensure that your technology investments deliver optimum value?
This roundtable will focus on how to
- Embed a digital adoption strategy from the outset
- Articulate the value of adoption to project delivery and business outcomes
- Rationalise your applications based on digital adoption rates
- Develop your digital adoption checklist.
MIT Time Management Workshop: How Do You Spend Your Time?
Peter Weill - MIT Senior Research Scientist, MIT CISR Chairman emeritus & ADAPT Research Advisor
We conclude CIO Edge with a unique workshop designed to help improve your management and leadership skills. How do the CIOs of top performing companies spend their time? Time is probably our most precious and non-renewable resource.
In the morning Peter, presented a new MIT CISR study analysing how CIOs spend the time in four different time buckets.
This workshop will then analyse the patterns of CIO time for top and bottom quartile company performance – the results are very provocative.
In this session we will share the time data for CIOs, compare it to other executives, review your own pre-event surveys and ask you to evaluate how you spend your time. Finally, we will break into small groups and discuss the best next steps on your own time management journeys.
As Chair of CISR at the MIT Sloan School of Management, Peter’s work centres on the role, value, and governance of digitisation in enterprises and consults several of Australia’s and the world’s leading CIOs and Boards. Peter was ranked by Ziff Davis as the 24th most influential person in IT and the highest ranking academic. MIT CISR undertakes practical research on how firms generate business value from digital.
Closing Comments
CIO Edge Peer Networking Drinks
Based in our keynote room – an opportunity to stay, mingle and meet other attendees over drinks and food and discuss the day.