Agenda

Tuesday, 26 August 2025

“Platforms, People, Performance”

Please note that 1:1 meetings will be running throughout the day.

07:45 - 08:30

Registration & Check-In

Secure your seat in the keynote room for the day.

Jim Berry

CEO & Founder

About

Jim founded ADAPT with a vision to help Australia thrive commercially, now and for the future.  To enable that, Jim leads ADAPT’s mission to connect, inform and equip our local business and tech leaders.

Leading the development of ADAPTs agenda’s and content strategy whilst also advising executive leadership teams from global technology service providers, Jim is uniquely experienced to be the voice of the end-user, the customer and the vendor.

Bringing his deep knowledge of the local market, Jim regularly presents “Know your Customer” webinars and guides the world’s largest vendors with their G-T-M and content strategies.

Through entrepreneurial product development and a servant leader mentality with his team and clients, ADAPT grows annually with clearly differentiated value for all stakeholders.

08:30 - 08:50

Welcome to the 28th CIO Edge: Platforms, People, Performance

Jim Berry - CEO & Founder Read More

Welcome to ADAPT’s 28th gathering of Australian CIO and IT leaders from Enterprise and Government responsible for over 1/3 of AU GDP and 10% of the workforce.

The #1 Business Goal articulated by over 1,000 executive surveys in 2024 is ‘Tech modernisation and Simplification’. So many Australian organisations are struggling to run such complex, customised, and fragile IT estates – with operating challenges, technical debt, and siloed problems.

Modern CIOs must lead with confidence and visibility, while articulating the value of technology to secure resources to solve these challenges – to be able to deliver on business outcomes.

What is possible? – what is the future? – what is the opportunity if we get it right over the next 5-10 years? What will be the cost if we get it wrong?

Join the CIO community, experts and ADAPT for the day to find answers to these critical questions and enable business led change.

Gabby Fredkin

Head of Analytics & Insights at ADAPT

About

Gabby’s primary role is managing ADAPT’s overall strategy for Data Analytics. He has extensive experience in using data to identify trends in technology that help shape Australian organisations. Utilising modern Data Science techniques, he provides ADAPT and their customers with confidence in the accuracy and validity of the information used for ADAPT’s Research, Advisory, and Events.​

With a passion for creating stories with data, Gabby is consistently rated as one of the top speakers at ADAPT Events. In round table discussions, he specialises in using statistics to initiate thought-provoking discussions. Gabby is effective in translating information into insights, enabling ADAPT’s customers to become more data-driven.​

Gabby’s primary areas of expertise are: ​

  • Advanced AI and ML practices, including AI ethics.​
  • Building models to benchmark and predict IT performance.​
  • End-user behaviour and human-centred design.​
  • Cross-functional team design and value, such as DevSecOps.​
08:50 - 09:10

ADAPT State of Australia Maturity & Performance Insights: AI with an ROI

Gabby Fredkin - Head of Analytics & Insights at ADAPT Read More

ADAPT’s research team reveal the latest local fact-based insights from over 5000 interactions and 1000 detailed surveys with our region’s top CIOs, CISO, CFOs, CTOs, and digital leaders. This session will assist you in comparing the resource allocation, investment priorities and unique challenges of Australian CIOs for you to benchmark and validate your priorities and thinking. Michael will reveal the core findings distilled from your aggregated pre-event surveys and examine the technology strategies that are generating value – focused on what the top performers are doing differently.

Tenar Larsen

Head of People & Performance, Executive Programs

About
09:10 - 09:15

Get an Edge: Making the Most of Your Day

Tenar Larsen - Head of People & Performance, Executive Programs Read More

Peter Weill

Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor

About

Peter Weill’s work centers on the role, value, and governance of digitization in enterprises. Weill joined the MIT Sloan faculty in 2000 to become director of MIT Sloan’s Center for Information Systems Research (CISR).

MIT CISR is funded by approximately 100 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from Information Technology (IT). As chair, Weill focuses on globalizing the center’s research and delivery. In 2008, Ziff Davis recognized Weill as #24 of The Top 100 Most Influential People in IT, the highest-ranked academic. In Dec 2019, his 2015 MIT SMR article Thriving in an Increasingly Digital Era was recognized as one of The Best 10 SMR Articles in the 2010s.

Peter has worked on digitization issues with the Executive Committees and Boards of more than 40 companies globally. He conducts workshops for key conferences, including the CEO Summits for Microsoft, IBM, and SAP, and the International Monetary Conference.

09:15 - 09:35

MIT CISR: From Spaghetti to Platforms - The 4 Designs Used by Top Performers

Peter Weill - Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor Read More

In this volatile and AI enabled world, being world class at building and reusing digital platforms pays off – particularly as a foundation for creating quicker value from AI.

MIT CISR have defined four platform designs – and found that the 45% of companies that effectively managed one or more are top performers in their industry.

While the companies that focused on local needs and were poor on platform reuse (lost in Silos and Spaghetti) now had the worst financial performance.

In this in-person session, Peter will reveal and describe these four platform designs, their financial performance, and the key capabilities needed for each – bringing them to life with case studies. Peter will be onsite for the day to meet anyone wanting to know more.

As Chair of CISR at the MIT Sloan School of Management in Boston, Peter’s work centres on the role, value, and governance of digitisation in enterprises. Peter works with several of Australia’s and the world’s leading CIOs, ExCos and Boards and is a senior advisor to the New York VC firm Insight Partners. Peter was nominated for the 2023 Thinkers-50 based on his new book, Future Ready, and was ranked by Ziff Davis as the 24th most influential person in IT and the highest ranking academic. MIT CISR undertakes practical research on how firms generate business value from digital.

Peter Weill

Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor

About

Peter Weill’s work centers on the role, value, and governance of digitization in enterprises. Weill joined the MIT Sloan faculty in 2000 to become director of MIT Sloan’s Center for Information Systems Research (CISR).

MIT CISR is funded by approximately 100 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from Information Technology (IT). As chair, Weill focuses on globalizing the center’s research and delivery. In 2008, Ziff Davis recognized Weill as #24 of The Top 100 Most Influential People in IT, the highest-ranked academic. In Dec 2019, his 2015 MIT SMR article Thriving in an Increasingly Digital Era was recognized as one of The Best 10 SMR Articles in the 2010s.

Peter has worked on digitization issues with the Executive Committees and Boards of more than 40 companies globally. He conducts workshops for key conferences, including the CEO Summits for Microsoft, IBM, and SAP, and the International Monetary Conference.

Peter Barrass

Divisional CIO at ANZ Banking Group

About

I am a senior technology executive, with broad capital markets experience on both the Buy- and Sell-side of the business. I enjoy the challenge and evolving nature of working in financial markets, and the demand this sector has on technology and innovation.

I have lived and worked in several countries around the world which has given me the opportunity to experience the diversity of different ways of working, cultures and people.

Experienced at managing teams and technology platforms front-to-back, defining technology strategy, and driving innovation and efficiency. I have experience with designing, implementing and running cross-functional delivery teams and onshore/offshore business aligned delivery models, and am comfortable adapting and changing to suit the needs of the organisation.

09:35 - 09:55

ANZ Bank: Platform-based Transformation

Peter Weill - Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor Peter Barrass - Divisional CIO at ANZ Banking Group Read More

ANZ Bank is one of Australia’s success stories. Their platform-based transformation journey has led to operational excellence, growth, and profits in a hyper competitive sector starting with the Institutional bank and now building enterprise-wide.

In this interview, ANZ Divisional CIO, Peter Barrass shares his lessons learned on the journey.

Peter is currently the Divisional CIO for Institutional and Payments at ANZ, responsible for the technology services across Markets, Transaction Banking, Corporate Finance and Payments globally. He has spent the last 25 years working in Financial Services in Europe, the USA and Australia.

Nathan Gumley

Group Owner Strategy & Transformation at Telstra

About

Nathan is the Strategy & Transformation executive for Telstra’s Product & Technology division which includes Software Engineering, Asset Management and Data & Artificial Intelligence. He also sits on the board of muru-d, Telstra’s startup incubation portfolio. Prior to his current role, he’s had several other executive positions at Telstra spanning Digital Media, Sports and Streaming, Wholesale and Retail Energy and Fixed broadband with notable products including Telstra TV, AFL and NRL Live Pass and world-first partnerships with Xbox.

Nathan is based out of Canberra, given its perfect proximity to Australia’s snowy-mountains and the NSW south coast. He’s served in the NSW Rural Fire Service as a volunteer firefighter for over 10 years, supporting the community through some of Australia’s most significant natural disasters.

Channa Seneviratne

Technology Engagement & Advancement Executive Global Networks & Technology at Telstra

About

Channa Seneviratne is the Executive – Technology Engagement & Advancement in Telstra Global Networks & Technology (GN&T). In this role he contributes to the continuing evolution of Telstra network differentiation and ensures our engineering teams continue our drive for technology leadership through world and Australian first’s.

He will help grow Telstra’s reputation locally and internationally in network leadership and superiority through thought leadership and influence in the telco industry globally via his role in GSMA, ORAN Alliance and other industry bodies. He has accountability for network sustainability and energy resilience & optimisation for GN&T and to drive greater advocacy and engagement with our customers and our segment teams including Regional Australia.

Channa has extensive experience in telecommunications networks having worked in both Operations and Engineering across both fixed and wireless technologies. During his time in Telstra, Channa has played key engineering design, support and operational roles as Telstra moved from being a start up in wireless through the evolutions of 2G, CDMA, 3G, 4G ,5G and now towards 5G Advanced. Channa led the launch of the world’s first commercial gigabit LTE network, the activation of Australia’s largest IoT footprint through our Cat M1 and Narrowband IoT technology and the launch of our 5G network. More recently he has been engaged in the increasing AI based automation of networks as applied to increased resource optimisation, service optimisation balanced
with better energy efficiency.

Channa has a Bachelor of Engineering from the University of Queensland specialising in Telecommunications.

Away from work Channa enjoys travel, sport, wildlife photography and spending time with his family.

09:55 - 10:25

Powering Future Possibility Through Network Leadership and Product Innovation

Nathan Gumley - Group Owner Strategy & Transformation at Telstra Channa Seneviratne - Technology Engagement & Advancement Executive Global Networks & Technology at Telstra Read More

Executive Product leader Nathan Gumley and Executive Global Networks and Technology leader Channa Seneviratne will unveil how Telstra is redefining the role of connectivity for business. Together, they will share how Network as a Product transforms the customer interface, unlocking new commercial models and tailored experiences through attributes like reliability, latency, and security. They’ll highlight the advances in network technology that underpin this transformation and discuss how infrastructure, innovation, security, and resilience powered by AI and Autonomous Networks enable the agility and scale needed to lead in a rapidly evolving digital landscape through real customer stories.

10:25 - 10:45

Morning Break

Refreshments, snacks & connections

Chris Crozier

CIO at the Department of Defence

About

Mr Chris Crozier was recently appointed Chief Information Officer, leading the Defence Digital Group at Defence.

Prior to joining Defence, Mr Crozier was the Group Chief Information Officer for Orica International, the world’s largest manufacturer and supplier of explosives for mining and civil construction.

As the Group Chief Information Officer, Mr Crozier was accountable for global digital technology strategies and operations across a footprint of the organisation spanning 120 countries, covering Business (IT), Customer (IoT) and Manufacturing (OT) systems, including the governance of Orica’s digital ecosystems, architecture, data, and cyber posture.

Prior to this, Mr Crozier held executive roles within Orica as Vice President of AusPac (60% of Orica’s global EBIT), Chief Digital Officer and Global Vice President Supply Chain; and BHP as Global Chief Information Officer and Global Chief Procurement Officer.

As a 35-year veteran of the Mining and Resources Sector, having commenced his professional life with Rio Tinto as a Research Engineer, Mr Crozier has experienced the highs and lows of the commodity cycle.

Mr Crozier has a Chemical Engineering Degree (Honours First Class) and Master of Business Administration.

In his spare time, Mr Crozier enjoys endurance sports, including cycling, running and swimming.

David Walker

Chief Technology Officer at Westpac Group

About

David Walker was appointed Westpac Group’s Chief Technology Officer in August 2019. Since then, he is leading Westpac through its technology transformation – simplifying and merging the bank, building 4th gen cloud-native applications, establishing and operating evergreen platforms, leading Westpac’s AI technology, and building a culture of passionate and forward-thinking tech and emerging talent.

David began his technology career in 1987 as a software engineer, focusing on coding complex systems. After a decade of evolving his software engineering craft, David founded a data science consulting. Over the following decade, it became the number one expert data insights company in Australia and Southeast Asia.

For the last 15 years, David has held executive roles in large, complex organisations across the APAC region. Prior to joining Westpac, David was part of the leadership team of Singaporean bank, DBS. In his ten years there, David helped transform DBS from a traditional bricks and mortar bank with little brand presence or recognition outside Singapore, to being recognised as the ‘Best Bank in the World’ and the ‘Best Digital Bank in the World’ by leading global financial publication Euromoney.

Loren Somerville

Chief Information Officer at The Lottery Corporation

About

Loren is the Chief Information Officer of The Lottery Corporation, an ASX50 company that ranks as one of the highest-performing lottery operators in the world. She is accountable for end-to-end lottery platforms, Keno platforms and charitable gaming, as well as infrastructure, cyber security and corporate systems. Loren is a also Director of the 50-50 Foundation Limited and was named in CIO Magazine’s Top 50 CIO list for 2021 and is recognized widely as a collaborative and engaging ICT and digital specialist. A curious and passionate leader, Loren has a strong focus on customer experience, innovation and team culture.  

Prior to joining The Lottery Corporation, Loren’s career spanned multiple industries and geographies, ranging from digital strategy and transformation to IT delivery, operations and advisory services, including holding senior technology leadership positions at Youi, Rio Tinto and Gartner.

10:45 - 11:15

CIO Edge Panel: Simplify, Secure, Scale

Chris Crozier - CIO at the Department of Defence David Walker - Chief Technology Officer at Westpac Group Loren Somerville - Chief Information Officer at The Lottery Corporation Read More

From Tech Steward to Business Catalyst – our high calibre panel will debate tactics that let CIOs secure the resources and steer enterprise-wide change.

– Cutting Complexity – Practical wins for shrinking fragile, customised estates and freeing budget for innovation.
– Platform Reuse vs. Silos – where has reuse delivered speed and margin, and where has “spaghetti” dragged performance?
– AI with an ROI – Moving past pilots: how are CIOs funding and governing GenAI/Agentic AI so value shows up on the P&L?
– Talent & Operating-Model Gaps – Reskilling, sourcing and target Operating Model (TOM) tweaks that close execution barriers faster than new tooling alone.
– Storytelling, board engagement and KPI alignment.

Matthew Barratt

Principal Customer Success Manager at WalkMe

About

Matthew Barratt is the Principal Customer Success Manager for WalkMe in APAC, where he helps enterprise organisations scale digital adoption programs and unlock tangible ROI from their technology investments. He specialises in building internal capability, driving program governance, and embedding digital adoption into transformation strategy.

With a background in customer experience improvement and a focus on AI-powered enablement, Matt partners with executives and program leaders to reduce digital friction, accelerate user adoption, and turn technology use into a measurable business asset. 

Simon Carlson

Senior Solution Advisor at WalkMe

About

As a fractional presales consultant, I specialise in helping cybersecurity start-ups, scale-ups and established firms enhance their presales strategies, particularly within Identity and Access Management (IAM) and broader cybersecurity solutions. With experience in presales enablement, I support companies in achieving product-market fit, problem-market fit and scaling their sales efforts.

By offering flexible, fractional services, I empower businesses to access expert-level presales support without the overhead of full-time hires, ensuring they can focus on closing deals and growing their business. My approach covers discovery calls, technical demos, proof of concepts, and sales enablement training, helping you move prospects through the pipeline effectively.”

11:15 - 11:35

WalkMe Innovation Showcase: Real Stories of Adoption in Action

Matthew Barratt - Principal Customer Success Manager at WalkMe Simon Carlson - Senior Solution Advisor at WalkMe Read More

Join us for a high-impact showcase of how leading Australian organisations are pushing the boundaries with WalkMe. Through live demos and real-world results, see how IT leaders are solving the “last mile” challenge of digital transformation with innovative technology adoption strategies.

Melissa Bischoping

Sr. Director, Security & Product Design Research at Tanium

About

Melissa Bischoping is a dedicated security advocate who blends an academic background in human psychology with extensive technical expertise to address complex technical challenges for businesses and individuals. Melissa’s research focuses on creative ways to leverage telemetry and technology to improve responses to emerging threats and vulnerability trends. She excels in leveraging data-driven insights to enhance threat mitigation strategies, optimize risk and vulnerability management, and excel in digital forensics and incident response methodologies.

11:35 - 11:55

From Overwhelmed to Control: How to move to Proactive Vulnerability Reduction

Melissa Bischoping - Sr. Director, Security & Product Design Research at Tanium Read More

Vulnerability Management’ too often begins and ends with a collection of reports, dashboards, trends, and graphs that all tell the same story: we have too many bugs, too many apps, and not enough people to fix all the problems. Its time we move beyond this approach and put our data to work with the power of automation and AI. Scanning and reporting are only as valuable as the patching and remediation workflows they support. But why wait for scanning? Wouldn’t it be spectacular if you had vulnerabilities patched before your next scan even saw them? Organizations must pivot into action with data-driven, high-confidence actions to patch vulnerabilities almost as soon as they’re uncovered in the environment and without negative operational impact – close the door for attackers who’d seek to capitalize on uncertainty and blind spots.

In this presentation, we’ll show how the power of high-confidence automation reduces your risk AND your cost of time, people, and money allowing you to reclaim those resources for other workflows

12:00 - 13:00

ADAPT Executive Insight Roundtables

Attend your pre-selected roundtable to participate in a peer discussion with confidence under Chatham House Rule moderated by an ADAPT analyst with subject matter experts.

Shan Moorthy

CTO APAC at Workday

About

Shan Moorthy is the Chief Technology Officer for APAC at Workday.

Shan has led technology and data functions as a senior IT executive, CTO and CDO with grand success in key enterprises across ANZ and APAC, achieving digital revolutions within the media, retail, banking, and telecommunications industries by retiring sprawling, monolithic ERP, HCM, CRM, and data systems and replacing them with modern, cloud platforms. Based in Melbourne, Australia, Shan loves combining deep technical knowledge of Software Engineering, Data and AI, with business strategy and commercial acumen. Outside of work, he enjoys time with his family and is a mechanic, tinkerer, and hacker on classic cars, home automation, hydroponics, and other electronics which are in a constant state of iterative improvement. 

Roundtable 1

Balancing Innovation and Productivity while Reducing Complexity

Shan Moorthy - CTO APAC at Workday Read More

Enterprises are required to reduce their technology proliferation, technical debt and improve residual risk – all while delivering on productivity and innovation demands that the business desires to stay competitive. Learn and share strategies with peers, like leveraging an AI native platform such as Workday, to balance delivery of both, while operating within resource constraints. Explore how Agentic AI could deliver the ROI that CIO’s have chased, the vision and potential – and risks – it brings to the table.

Gayan Benedict

Digital Partner at PWC

About

Gayan is an experienced technology leader with a proven record of delivering technology change and digital transformation, innovation, resilience, research collaboration and talent development.

Gayan is member of the global ISO Technical Committee TC/307 for Blockchain and DLT Standards, a 2023 Fulbright Scholar and an Industry Research Fellow at the MIT Sloan Center for Information Systems Research.

Claire McKenna-Blake

Tech Advisory Partner at PWC

About

Experienced technology strategy and transformation leader with a demonstrated history of working with clients across banking, insurance and retail. A specialist in driving and guiding clients through practical solutions to common technology delivery challenges such as: enterprise planning, prioritisation, demand and supply management, operating model design and accelerating delivery.

Roundtable 2

How Can CIOs Help their CEOs Need for Bold Reinvention

Gayan Benedict - Digital Partner at PWC Claire McKenna-Blake - Tech Advisory Partner at PWC Read More

Australia’s CEOs are beginning to recognise the size and urgency of the reinvention imperative, but at a much lower rate than global CEOs. For those lagging behind there exists a stark choice: self-disrupt or be disrupted. PwC’s 28th Annual Global CEO Survey – Australian insights, highlights how global megatrends like technology, including GenAI, and climate change are driving reinvention for CEOs across the globe.

For companies embracing reinvention, the benefits are profound: 42% of local CEOs note efficiency gains from GenAI, with climate-friendly investments reported six times more likely to boost revenue of global CEOs. Optimism prevails among local business leaders, with plans to increase headcount and pursue acquisitions. However, complacency is a risk, as 74% of local CEOs believe their firms will survive the next decade without change, compared to 55% globally.

The challenge for Australia’s CEOs? Acting now to ensure future success.

Nick Sone

Chief Customer Officer at Brennan

About

Nick Sone is a results-oriented leader with a proven track record of delivering against high-growth sales targets and strategic business objectives. He believes that technology is best implemented when all stakeholders have a clear understanding of how it fits together and can be optimised for an organisation’s goals and the benefit of their customers and clients.

Nick’s background as a systems integrator and cloud computing specialist, combined with his certification as a practising accountant, provides him with a deep empathy for his customers’ challenges. He ensures that any technology solution delivered meets business goals within the framework of tightly defined capital and operational expenditures.

Roundtable 3

Cutting Through the AI Hype and Complexity

Nick Sone - Chief Customer Officer at Brennan Read More

For many enterprises, generative AI can be a solution looking for a problem. Just because you can deploy these tools, doesn’t mean you should. There’s pressure for organisations to reap the benefits of gen AI, but many are struggling to follow through with implementations. This is despite CIOs telling ADAPT that deploying automation and machine learning tools as well as gen AI are among their top 10 priorities this year.

During this roundtable session, join Brennan’s Nick Sone to discuss:

  • Why you should ignore the gen AI hype and look closer at where it adds value.
  • How Brennan builds business cases for gen AI; lessons learned from failures and the results the systems integrator is seeing so far.
  • The key questions you need to ask before starting a gen AI project, the data governance that is required, and the steps to take to reduce potential hallucinations in AI models.

Will Hiebert

Regional Vice President, ANZ at Glean

About

Will Hiebert serves as a regional vice president at Glean. He is a seasoned leader with 15+ years of experience in driving growth across the APAC region and around the world. In his current role at Glean, he leads the expansion of the company’s AI-powered work assistant across ANZ, SEA, and Japan, contributing to significant business growth. He previously held senior roles at Zscaler, UKG, Confirmit (now Forsta), and Vision Critical, consistently exceeding sales goals and excelling at building high-performing teams. 

Roundtable 4

Building the Future-Ready Enterprise with Responsible AI and Secure Agents

Will Hiebert - Regional Vice President, ANZ at Glean Read More

CIOs are being asked to do more than just “bring in AI”- they must enable it across the business responsibly, securely, and at scale. The opportunity? Massive gains in productivity, accuracy, and decision-making – without sacrificing trust or control.

In this focused roundtable, explore how secure AI agents are transforming the enterprise by giving every employee instant, permission-aware access to the knowledge they need – without the complexity of manual model training. Learn how forward-thinking CIOs are using AI to accelerate outcomes, break down silos, and unlock enterprise-wide performance.

You’ll discover how to:

  • Enable real-time, trusted answers grounded in your enterprise knowledge
  • Equip every employee with a secure, AI-powered assistant
  • Drive smarter, faster decisions without adding risk or noise
  • Break silos and boost productivity at scale
  • Operationalise AI responsibly – with governance built in from day one
13:00 - 13:55

Peer Networking Seated Lunch

Join us for relaxed peer networking and great food, upstairs in the Heritage ballroom

Abhik Sengupta

Principal Business Value Advisor at Atlassian

About

Abhik is a senior leader with over 20 years of experience in consulting and corporate roles, particularly within the financial services and technology sectors. He leads Atlassian’s Value Advisory practice for the APAC region, collaborating with enterprise customers across the region to maximise the value of Atlassian’s solutions. Prior to Atlassian, Abhik held leadership roles at companies including Macquarie, NAB, AMP and Salesforce. He holds a Master of Business Administration and currently shares his expertise as an Adjunct Professor at the SP Jain School of Global Management.

Alicia Lenart

Head of HRBPs at Atlassian

About

Alicia Lenart is the Head of HR Business Partners at Atlassian. With nearly 15 years’ of experience driving strategy as an HR business partner and a Master of Business Administration, Alicia brings deep expertise to Atlassian where she oversees HR strategy and partners with senior leaders to drive organisational effectiveness and talent development. Over her seven years at Atlassian, Alicia has been on the forefront of deep organisational change including the transformation to an entirely distributed work model. She is currently leading a program of AI upskilling and adoption for non-technical workers. This work extends to how Atlassian collaborates with its customers, helping them adopt best teamwork and HR practices enabled by technology to unlock the potential of their teams.

13:00 - 13:55

From Uncertainty to Empowerment: Elevating Teams for the Future of Work

Abhik Sengupta - Principal Business Value Advisor at Atlassian Alicia Lenart - Head of HRBPs at Atlassian Read More

Description: In today’s environment, teams are under immense pressure to deliver faster, adapt to constant change and prove the value of their work. Yet many organisations struggle with fragmented adoption of AI, unclear priorities and gaps in skills – leading to misalignment, slower execution, and missed opportunities. For CIOs, the challenge is no longer just about productivity, but about creating systems that empower people to deliver meaningful outcomes at speed.

Join Abhik and Alicia as they share insights on how organisations are rethinking the state of teams – from upskilling for the AI era to fostering adaptability and continuous learning. You’ll leave with practical ways to empower your people with both the skillsets and mindsets needed to accelerate value delivery in an AI-powered future.

Key discussion points:

• The state of teams today – speed, value delivery, and resilience
• Upskilling for the AI era – technical + human capabilities
• Building adaptability and continuous learning into team culture
• Leadership perspectives on preparing teams for the future of work

13:55 - 14:55

ADAPT Executive Insight Roundtables

Attend your pre-selected roundtable to participate in a peer discussion with confidence under Chatham House Rule moderated by an ADAPT analyst with subject matter experts.

Matt Pinter

Field CTO APAC at Apptio

About

Matt is the APAC Field CTO at Apptio, an IBM Company, responsible for ensuring the success of customers across the region. Since joining Apptio in 2010, Matt has worked with a wide range of customers across APJ and the Americas, helping them adopt the disciplines and best practices of Technology Business Management. Additionally, Matt is responsible for providing product feedback into the Product Marketing and Product Management organizations based on unique customer requirements across the APJ region. Before joining Apptio, Matt was a Senior Consultant with Capgemini based out of Detroit, Michigan.

Nick Potts

Director at Cortell Australia

About

Nick Potts is the Director and Co-owner of Cortell, a distinguished global partner of IBM in the Business Analytics ecosystem. With 25+ years in the Analytics field and a remarkable 17-year tenure at Cortell, he has exhibited a profound dedication to the IBM Apptio, IBM Planning Analytics and Cognos Analytics platforms. In his capacity, Nick spearheads the day-to-day operations, shapes organisational strategies, drives innovative product development, orchestrates solution sales and customer support programs, and nurtures the overarching partnership with IBM. His leadership of a world-class team at Cortell has achieved recognition and accolades from IBM on a dozen occasions for exceptional contribution to the Analytics field and the demonstrated ability to craft solutions that address intricate market demands to support client journeys.

Zahid Arain

General Manager at Technology Business Management Council APAC

About

Zahid Arain is the General Manager of the TBM Council for APAC and a leading expert in Technology Business Management (TBM). With over 30 years of experience across major private and public sector organizations, Zahid works with business and technology leaders to drive cost transparency, financial accountability, and greater value from technology investments.

An accredited TBM Council instructor and active community builder, Zahid leads regional forums and working groups focused on accelerating TBM adoption and maturity. He is a regular speaker at industry events, sharing practical insights on bridging the gap between finance and technology to support successful digital and operational transformations.

Roundtable 5

Effective Ways to Launch Your Technology Business Management (TBM) Program

Matt Pinter - Field CTO APAC at Apptio Nick Potts - Director at Cortell Australia Zahid Arain - General Manager at Technology Business Management Council APAC Read More

Technology plays a key role in driving innovation and transformation. However, without clear visibility into costs and value, optimising IT investments can be complex. Traditional financial management methods – such as spreadsheets and custom-built tools – are often time-consuming, error-prone, and difficult to scale.

The Technology Business Management (TBM) framework provides a structured approach to enhancing financial transparency, aligning IT spending with organisational objectives, and enabling fact-based decision-making.

This roundtable will bring together technology and finance leaders to explore best practices for launching and sustaining a TBM program. Participants will gain insights into building a common language between CIOs, CFOs, and business leaders; tracking total cost of ownership (TCO) across on-premises and cloud environments; and implementing cost recovery strategies that promote efficiency and accountability. The discussion will also address key challenges such as budget planning, resource allocation, and implementing chargeback and showback models to ensure IT investments align with business priorities.

Key discussion points include:

• Building a Strong TBM Foundation: Establishing a shared financial language across IT and finance teams to drive informed decision-making.
• Optimising IT Spend and Cost Recovery: Understanding true TCO, tracking expenditure, and implementing cost recovery strategies.
• Enhancing Transparency and Accountability: Leveraging data insights to manage budgets, control variances, and align IT resources with strategic goals.
• Implementing Service Rate Models: Driving strategic IT service utilisation through structured pricing, benchmarking, and financial accountability.

George Harb

Managing Director at OpenText

About

George Harb is responsible for driving growth of OpenText in the ANZ region. In addition to leading the business in the ANZ region, as an experienced B2B integration and software business leader, he has been spearheading the Business Network unit for OpenText within the Asia-Pacific region. In both roles he works with customers and partners to help them derive value from OpenText’s offerings and solve business challenges. Having joined in 2016, George has held a number of senior sales leadership roles at OpenText. As an internationally experienced business executive, he has spent significant time residing overseas and working with customers across Asia and Southern Africa, his appointment at OpenText bringing him back home to Australia. With over 20 years of experience in Technology, B2B integration and Software (On and Off Cloud) sales leadership, he has a proven track record in accelerating growth, delivering improvements in operational efficiency and raising customer satisfaction. George’s expertise lies in helping companies transform in a digital first world.

Ian Poulton

Director, Solution Consulting at OpenText

About

Based in Sydney, Ian Poulton manages the OpenText Australia and New Zealand pre-sales organisation. This team covers the wide range of industries and solutions that OpenText supports including Content Management, Information Governance, IT Operations Management, Application Delivery Management,
Cybersecurity, Customer Experience Management, Business Networks, Analytics and AI.

Ian has over 20 years’ experience in the IT Industry and software industry in traditional process driven systems as well as modern workloads, based in multi-cloud environments. His sphere of work extends to AI-driven Content Management, real-time analytics, modern workload automation, DevSecOps and digital customer experience management.

Having started over 16 years ago in a hands-on role within the OpenText Solutions Consulting team, Ian has been managing the team across Australia and New Zealand for 8 years. Ian provides thought leadership and strategic guidance for customers, as well as our eco-system of partners and the OpenText team.

Roundtable 6

AI-Ready or Not: Bridging the Gap Between Ambition and Adoption in 2025

George Harb - Managing Director at OpenText Ian Poulton - Director, Solution Consulting at OpenText Read More

With 70% of CIOs planning to invest in generative AI in 2025, the focus must shift from experimentation to delivering measurable business value. This roundtable will explore how CIOs can drive new revenue streams, boost productivity, and enhance customer and employee experiences—all while reducing costs. We’ll unpack strategies to overcome infrastructure and skills gaps, improve adoption, and build compelling business cases that resonate with executive stakeholders. Learn how modular, low-risk AI solutions and local success stories can accelerate ROI, and how to partner with vendors who understand your environment and can help turn AI ambition into operational and financial outcomes.

Brett Grecia

Associate Partner- Leader of the Technology Strategy & Architecture Consulting Practice, APJ at Cognizant

About

Brett Grecia is a seasoned IT executive with over 12 years experience driving technology strategy, enterprise transformation, and digital innovation across global organizations. With a proven track record in shaping and executing complex technology roadmaps, Brett has held senior leadership roles including Head of Technology and Chief Technology Officer (CTO) across a range of industries.

Currently, Brett serves as the Leader of the Technology Strategy Practice at Cognizant, where they advise C-suite executives on technology-led growth, operating model modernisation, cloud strategy, AI strategy and next-generation IT architectures. Under Brett’s leadership, Cognizant helps clients unlock business value by aligning technology investments with strategic outcomes and accelerating digital transformation at scale.

Clare Cranston

Head of Strategy & Delivery Consulting APJ at Cognizant

About

Clare leads Delivery & Strategy for Cognizant Technology Consulting, overseeing all industry portfolios and practice capabilities. This role also spearheads development of new offerings such as our AI Fusion team which focuses on strategy, operating models, and industrialisation of Artificial Intelligence.

She is recognised for her motivation, focus, and innovative approach, consistently leveraging modern technology frameworks and best practices to drive exceptional results and elevated client experiences.

Clare brings extensive leadership experience in building high-performance consulting teams through trust and collaboration. She leads with a strong emphasis on accountability and commitment to customer satisfaction while managing budgets effectively.

Roundtable 7

Transformation for AI: Modernising Legacy Systems to Enable AI and Power Agility & Innovation

Brett Grecia - Associate Partner- Leader of the Technology Strategy & Architecture Consulting Practice, APJ at Cognizant Clare Cranston - Head of Strategy & Delivery Consulting APJ at Cognizant Read More
Modernising legacy systems isn’t just a technical chore, it’s a strategic move to unlock the full potential of AI. Most organisation view tech debt and outdated infrastructure as restrictions to agility and innovation. But instead of seeing it as a cost burden, what if we reframed it as an investment opportunity?
With only a small fraction of CIOs reporting maturity in scalable architecture and AI readiness, we’ll discuss the practical approaches needed to simplify legacy tech and build sustainable momentum towards realizing tangible AI value.

Jason Wornham

General Manager at FUJIFILM IT Services

About

Leader with 25 years experience in the IT industry. Repeatedly proven ability to manage business units addressing global clients’ business needs, with particular depth in multi-year operate solutions. Develops lasting relationships by consistently demonstrating integrity and earning trust. Recognised as a strong leader and coach, manages and inspires multi-national teams to deliver.

Also working with not for profits as a crisis supporter, board member and hands-on volunteer to try and make a difference in suicide prevention and support for people experiencing homelessness.

Murray Mitchell

National Software Solutions Prof. Services Manager at FUJIFILM Business Innovation Australia

About
Roundtable 8

Reimagining Operating Models: Utilising IT and Automated AI to Unlock Scalable Performance

Jason Wornham - General Manager at FUJIFILM IT Services Murray Mitchell - National Software Solutions Prof. Services Manager at FUJIFILM Business Innovation Australia Read More

As CIOs face mounting pressure to scale operations, boost productivity, and drive innovation, the convergence of AI, automation, and IT infrastructure is redefining what’s possible. The shift isn’t just about deploying tools—it’s about fundamentally reimagining how operating models function.

In this roundtable, we explore how AI-powered IT ecosystems can become the backbone of enterprise agility and performance. From low-code workflows and intelligent capture tools, the future lies in tightly integrated, app-native AI solutions that drive autonomous, self-optimising systems.

Join your peers in a forward-looking conversation about building intelligent IT foundations that unlock scalable, secure, and productive operations.

14:55 - 15:05

Afternoon Break

Dave Hyman

CEO & Co-founder at Lendi Group

About

A serial-entrepreneur and with a unique skillset that spans across corporate strategy, technology, product, customer acquisition and operational excellence. David has spent the majority of his career conceptualising, building and scaling businesses across a number of industries.
Over eight years ago, David co-founded Lendi – one of the fastest growing fintech groups globally with a mission to change the way Australians get home loans by disrupting the status quo in the mortgage market using technology.

Today, David is the CEO of Lendi Group, the leading branded distributor of home loans in the market, housing both Lendi & Aussie.

15:05 - 15:35

Perspectives from a CEO & Disruptive FinTech

Dave Hyman - CEO & Co-founder at Lendi Group Read More

Dave is CEO of Lendi Group, the digital platform business behind Lendi, Australia’s #1 digital mortgage brand, and the iconic Aussie franchise. Backed by a powerful AI platform, a network of 1,300 brokers and 220 retail stores, Lendi Group is revolutionising the property journey. Today, its loan book is more than $100b – it’s a growth story like no other.

In what promises to be a lively debate with ADAPT’s Head of Strategic Research, Matt Boon – they’ll talk:

• What should a healthy relationship between CIO and CEO look like?
• Real life examples of tech and AI adoption
• Keeping up with the pace and future of IT/tech

Jessica Eyes

Digital Leader at McKinsey & Company

About

Jessica a digital expert with a focus on value capture and assurance in large-scale, value-driven transformations and technology simplification programs. She has worked extensively with executives across the UK, Australia, and Asia, addressing both technical complexities and business concerns. Her expertise spans a diverse range of industries, including global firms like McDonald’s and Unilever, as well as launching digital startups.

Since moving to Australia in 2019, Jessica has honed her skills across the entire software delivery lifecycle, adopting customer-led development and translating complex technical details into user-centric outcomes for clients ranging from large corporations to equity-backed startups. She played a pivotal role in establishing McKinsey’s ERP Value Assurance Service Line in Australia and New Zealand.

15:35 - 16:05

McKinsey: How Leading CIOs turn High Stakes into High ROI

Jessica Eyes - Digital Leader at McKinsey & Company Read More

In today’s high-pressure environment, CIOs in Australia and New Zealand are navigating a complex mix of digital ambition, budget constraints, and rising board expectations.

This session explores how leading CIOs are shifting from tech custodians to true value co-pilots — turning high-stakes initiatives like cloud, AI, cyber, and ERP into measurable commercial outcomes.

With a focused deep dive on ERP transformation, we’ll unpack what success looks like beyond go-live: how to avoid value leakage, manage vendor risk, and align transformation with business performance. Expect practical strategies, real-world insights, and the metrics that matter.

Jess will explore:

  • Why ROI doesn’t come from more tech but deliberate bets, better sequencing, and focus on value
  • High-stakes bets CIO can turn into value e.g. cloud migration, tech debt and simplification etc.
  • Practical case of how a CIO can reframe ERP from ‘back office plumbing’ to ‘frontline’ enablement

Peter Weill

Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor

About

Peter Weill’s work centers on the role, value, and governance of digitization in enterprises. Weill joined the MIT Sloan faculty in 2000 to become director of MIT Sloan’s Center for Information Systems Research (CISR).

MIT CISR is funded by approximately 100 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from Information Technology (IT). As chair, Weill focuses on globalizing the center’s research and delivery. In 2008, Ziff Davis recognized Weill as #24 of The Top 100 Most Influential People in IT, the highest-ranked academic. In Dec 2019, his 2015 MIT SMR article Thriving in an Increasingly Digital Era was recognized as one of The Best 10 SMR Articles in the 2010s.

Peter has worked on digitization issues with the Executive Committees and Boards of more than 40 companies globally. He conducts workshops for key conferences, including the CEO Summits for Microsoft, IBM, and SAP, and the International Monetary Conference.

16:05 - 16:45

CIO Town Hall: What's on the Mind of A/NZ CIOs Leading Tech for 30% of Our GDP?

Peter Weill - Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor Read More

To close the day, Peter will lead a CIO Town Hall held under the Chatham House Rule. Attendees will talk as a group and in table top debate, moderated by ADAPT advisors.

Topics inspired by MIT and ADAPT datasets will include:

  • How do CIOs in top performing companies spend their time?
  • AI use case maturity and value for the CIO.
  • Stakeholder engagement and winning allies.
  • How to lead career defining transformations?
16:45 - 16:50

Closing Comments

16:45 - 17:45

CIO Edge Peer Networking Drinks

Read More

An opportunity to stay, mingle and meet other attendees over drinks and food and discuss the day

Register your interest

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