Agenda

Wednesday, 30 August 2023

Please note that 1:1 meetings will be running throughout the day.

07:45 - 08:30

Registration & Check-In

Secure your seat in the keynote room for the day.

Jim Berry

CEO & Founder

About

Jim founded ADAPT with a vision to help Australia thrive commercially, now and for the future.  To enable that, Jim leads ADAPT’s mission to connect, inform and equip our local business and tech leaders.

Leading the development of ADAPTs agenda’s and content strategy whilst also advising executive leadership teams from global technology service providers, Jim is uniquely experienced to be the voice of the end-user, the customer and the vendor.

Bringing his deep knowledge of the local market, Jim regularly presents “Know your Customer” webinars and guides the world’s largest vendors with their G-T-M and content strategies.

Through entrepreneurial product development and a servant leader mentality with his team and clients, ADAPT grows annually with clearly differentiated value for all stakeholders.

08:30 - 08:45

Welcome to the 24th CIO Edge: Accelerating Performance and Innovation

Jim Berry - CEO & Founder Read More

As modern CIOs, you must lead with confidence amidst global and internal challenges, effectively communicating the value of technology to secure resources and enable growth. While modern business requires resilience, agility, scale and flexibility to achieve ambitious performance and productivity outcomes – achieving them is a very different matter.

What does the CIO need to identify new sources of innovation and revenue, to ensure technology-driven growth, and to build a culture of innovation that works? To secure the necessary resources and support they need to evaluate, articulate and communicate the enablement value of Technology.

CIO Edge brings you a powerful day’s agenda, codifying research and lessons learned to give our local technology and business leaders practical ways to accelerate performance and innovation-led growth.

Gabby Fredkin

Head of Analytics & Insights at ADAPT

About

Gabby’s primary role is managing ADAPT’s overall strategy for Data Analytics. He has extensive experience in using data to identify trends in technology that help shape Australian organisations. Utilising modern Data Science techniques, he provides ADAPT and their customers with confidence in the accuracy and validity of the information used for ADAPT’s Research, Advisory, and Events.​

With a passion for creating stories with data, Gabby is consistently rated as one of the top speakers at ADAPT Events. In round table discussions, he specialises in using statistics to initiate thought-provoking discussions. Gabby is effective in translating information into insights, enabling ADAPT’s customers to become more data-driven.​

Gabby’s primary areas of expertise are: ​

  • Advanced AI and ML practices, including AI ethics.​
  • Building models to benchmark and predict IT performance.​
  • End-user behaviour and human-centred design.​
  • Cross-functional team design and value, such as DevSecOps.​
08:45 - 09:00

Latest Research from ADAPT's "Exponential Value Roadmap" for A/NZ CIOs

Gabby Fredkin - Head of Analytics & Insights at ADAPT Read More

Structured, coordinated and collaborative change is critical to leading effective modernisation. The problem is that most Australian organisations are mired with legacy and short term challenges, without the time or resources to take tech strategy to the next level.

Over the last 2 years, ADAPT has built a unique modernisation and maturity roadmap to fill the gap for A/NZ organisations. One that both assesses the maturity of your tech strategy, your capabilities and business value, and then charts the best pathway to modernisation and exponential value.

Built with guidance from MIT’s Peter Weill, the EVR moves from legacy, through fit-for-purpose Modernised IT, to then becoming a partner to a Connected Business, and ultimately enabled to unleash value as an Exponential Enterprise.

After 1000s of assessments and our first 12 months of capturing data inputs, ADAPT will reveal latest EVR findings, showing CIOs:

  • Where Australian CIOs are focusing their resources – and where you stand on the roadmap
  • Who the top performers in Australia are – and what levers they pulled to get there
  • The milestone steps to successful modernisation
  • The inputs and levers that create business value at each stage

This new and unique Australian performance data from ADAPT shows that those funding and leading structured innovation are outperforming their peers on all counts including growth and profit, better CX and EX, while gaining more efficiencies from modernised operations.

The EVR for the first time gives local CIOs an easy to explain guide to help take their executives and Board on a journey to success – whilst also mapping where you stand on the journey, compared to everyone else – based on purely local data and survey inputs.

Tenar Larsen

Head of Community & Ecosystem Partnerships

About
09:00 - 09:05

Get an Edge: Making the Most of Your Day

Tenar Larsen - Head of Community & Ecosystem Partnerships Read More

Peter Weill

Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor

About

Peter Weill’s work centers on the role, value, and governance of digitization in enterprises. Weill joined the MIT Sloan faculty in 2000 to become director of MIT Sloan’s Center for Information Systems Research (CISR).

MIT CISR is funded by approximately 100 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from Information Technology (IT). As chair, Weill focuses on globalizing the center’s research and delivery. In 2008, Ziff Davis recognized Weill as #24 of The Top 100 Most Influential People in IT, the highest-ranked academic. In Dec 2019, his 2015 MIT SMR article Thriving in an Increasingly Digital Era was recognized as one of The Best 10 SMR Articles in the 2010s.

Peter has worked on digitization issues with the Executive Committees and Boards of more than 40 companies globally. He conducts workshops for key conferences, including the CEO Summits for Microsoft, IBM, and SAP, and the International Monetary Conference.

09:05 - 09:20

MIT Research: Going Faster is Not Enough. Add Innovation to Outperform.

Peter Weill - Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor Read More

Achieving speed on its own in business doesn’t differentiate much. In today’s digital world, top performers are both faster to market and better at innovating to generate new revenue because they have the technologies and mechanisms needed to achieve them.

In this briefing, Peter will outline latest MIT research to identify 4 organisational drivers that combine speed and innovation – then discusses how, when done right, they can contribute to top performance. Based on 721 companies surveyed at the end of 2022

As Chair of CISR at the MIT Sloan School of Management, Peter’s work centred on the role, value, and governance of digitisation in enterprises and he consults several of Australia’s and the world’s leading CIOs, ExCos and Boards. Peter was ranked by Ziff Davis as the 24th most influential person in IT and the highest ranking academic. MIT CISR undertakes practical research on how firms generate business value from digital.

Jan Brecht

CIO of Mercedes-Benz Group AG & Mercedes-Benz AG

About

Jan Brecht currently serves as the Chief Information Officer (CIO) of Mercedes-Benz Group AG and Mercedes-Benz AG, with a global responsibility for IT across all divisions, brands and markets.

Prior to assuming this position, he worked for the adidas Group from 2009 to 2015, most recently as CIO & Head of Global Supply Chain, combining the IT and logistics responsibilities.

Jan has started his career at the former Daimler-Benz AG in 1997. Since 2000, he has held various IT management positions at Daimler in automotive sales, financial services, production, and engineering. Among other tasks, Jan Brecht headed Information Technology Management for the Mercedes Car Group’s production sites in the US, China, Brazil, and South Africa, and was CIO for Mercedes-Benz Sales and Daimler Financial Services in North and South America.

Peter Weill

Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor

About

Peter Weill’s work centers on the role, value, and governance of digitization in enterprises. Weill joined the MIT Sloan faculty in 2000 to become director of MIT Sloan’s Center for Information Systems Research (CISR).

MIT CISR is funded by approximately 100 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from Information Technology (IT). As chair, Weill focuses on globalizing the center’s research and delivery. In 2008, Ziff Davis recognized Weill as #24 of The Top 100 Most Influential People in IT, the highest-ranked academic. In Dec 2019, his 2015 MIT SMR article Thriving in an Increasingly Digital Era was recognized as one of The Best 10 SMR Articles in the 2010s.

Peter has worked on digitization issues with the Executive Committees and Boards of more than 40 companies globally. He conducts workshops for key conferences, including the CEO Summits for Microsoft, IBM, and SAP, and the International Monetary Conference.

09:20 - 09:50

High Performance at Mercedes-Benz - Interview with the CIO of Mercedes-Benz Group AG & Mercedes-Benz AG

Jan Brecht - CIO of Mercedes-Benz Group AG & Mercedes-Benz AG Peter Weill - Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor Read More

We illustrate the approach with a case study of Mercedes-Benz demonstrating how the company achieves resilience via combined speed and innovation. Leadership around technology at Mercedes-Benz is focused on creating digital mastery and entrepreneurial accountability to deliver on both speed and innovation. Becoming a digital company requires more than employing experts, so Mercedes has built communities of practice throughout the entire company to ensure digital fitness, leadership, simplified work, and innovation ecosystems with data as the guide. MIT have given us exclusive permission to share the insights of this recorded interview.

Roz Gregory

Vice President at VMware Tanzu, APJ

About

Roz works with senior leaders helping them implement technology & new ways of working that create the ideal environment to build, operate, and optimise modern apps.

09:50 - 10:20

The Empathic Software Factory: A Blueprint for Getting Better Products to Market, Faster, all the Time

Roz Gregory - Vice President at VMware Tanzu, APJ Read More

In an age where software agility is business agility, what do organisations like the US Army, Toyota and Service NSW do that makes them so good at delivering new software products? What’s the ‘special sauce’ that makes them high-performance ‘empathic’ software organisations?

Many CIOs know that a learning and responsive organisation is driven by the culture. But how do we move from established waterfall and project-based operations to product-oriented methodologies, incorporating scientific principles, balanced teams, and continuous learning?

As an organisation, how do you get started and deliver outcomes early, and what are the key leadership attributes required to support these changes?

Walk away with clarity on the tools and practices – both big and small – that you can implement today to achieve better software outcomes.

10:20 - 10:40

Morning Break

Refreshments, snacks & connections

Laura Christie

Chief Digital & Information Officer at NSW Govt & Deputy Secretary of Digital.NSW

About

Laura is an experience public sector leader having spent 15 years in roles in the NSW Government, Commonwealth Government and the not-for-profit sector. Her expertise and achievements were acknowledged in 2018 as the recipient of a Public Service Medal for outstanding public service to policy development and reform initiatives.

Prior to leading Digital.NSW, Laura led Service Delivery for Service NSW, where she was responsible for the Service NSW shopfronts and Contact Centre (13 77 88), leading over 3500 staff. She joined Service NSW as Executive Director Partnerships where she was instrumental in providing Service NSW with dedicated cluster and agency partnership support.

Before Service NSW, Laura was the founding Executive Director for Office of the Secretary at the Department of Finance, Services and Innovation and held various roles at the NSW Department of Premier and Cabinet and the Commonwealth Department of Prime Minister and Cabinet.

Byron Connolly

Head of Programs & Value Engagement

About

Byron is a highly experienced technology and business journalist, editor, corporate writer, and event producer.

Prior to joining Adapt, he was the editor-in-chief at CIO Australia and associate editor at CSO Australia. He also created and led the well-known CIO50 awards program in Australia and The CIO Show podcast.

Byron creates valuable insights for our community of senior technology and business professionals that help them reach their organisational and professional goals. He has a passion for uncovering stories about the careers and personal philosophies of Australia’s top technology and digital executives.

When he is not working, Byron enjoys hot yoga, swimming, running, and spending time with his family.

10:40 - 11:10

Insights from the Edge: Leading IT for NSW

Laura Christie - Chief Digital & Information Officer at NSW Govt & Deputy Secretary of Digital.NSW Byron Connolly - Head of Programs & Value Engagement Read More

Service NSW delivery executive director Laura Christie has stepped into the NSW CDIO role following Greg Wells’ promotion to CEO of ServiceNSW. Laura is an experienced public sector leader having spent 15 years in roles in the NSW Government, Commonwealth Government and the not-for-profit sector. Her expertise and achievements were acknowledged in 2018 as the recipient of a Public Service Medal for outstanding public service to policy development and reform initiatives.

Prior to leading Digital.NSW, Laura led Service Delivery for Service NSW, where she was responsible for the Service NSW shopfronts and Contact Centre, leading over 3500 staff. She joined Service NSW as Executive Director Partnerships where she was instrumental in providing Service NSW with dedicated cluster and agency partnership support.

Antoine Shagoury

Global CTO at Kyndryl (formerly Global CIO of State Street, and Group COO of the London Stock Exchange)

About

Antoine Shagoury is Kyndryl’s Chief Technology Officer.

Antoine comes to Kyndryl as a venture partner at Ridge-Lane LP, a strategic advisory and venture development firm focused on solutions to grand challenges in education, sustainability, and information technology.

Previously, he served as an Executive Vice President and global Chief Information Officer at State Street Corporation, where he served on State Street’s management committee and was responsible for managing enterprise-wide technology, transformation and modernization operations in 27 countries. Prior to joining State Street, Antoine was group Chief Operating Officer and CIO at the London Stock Exchange Group. He also served as CIO at the American Stock Exchange and New York Stock Exchange Alternext.

11:10 - 11:30

Accelerate and Extend the Impact of Technology Across the Business

Antoine Shagoury - Global CTO at Kyndryl (formerly Global CIO of State Street, and Group COO of the London Stock Exchange) Read More

Businesses want to grow and succeed but face many challenges, including distributed workforces, growing IT complexities, and uncertain economic times. They also want to modernise, transform, and extend the impact of technology across their workforce with automation, in dynamic, responsive environments.

Join this session to gain Kyndryl CTO Antoine Shagoury’s perspective on:

  • Driving more engaging customer and employee experiences with holistic operability
  • Make informed decisions with AI while streamlining IT operations
  • Scale new services like Sustainability, FinOps quickly and efficiently while driving business growth

Debra Sutton

Regional Vice President and Country Manager at WalkMe

About

An entrepreneurial spirit with an ownership mindset, I am an innovative and creative senior executive with a proven track record of achievement with leading technology brands; Adobe, HP, Oracle and ServiceNow. I thrive on engaging audiences through storytelling and connected, emotive experiences that drive demand, brand awareness, loyalty and build and strengthen business relationships.

Darryl Crumblin

Sales Enablement and Digital Adoption Manager at Wesfarmers Industrial and Safety

About

Delivering integrated training and coaching that ensures consistency across the sales team and providing sales process discipline that supports customers along the entire customer journey.

11:30 - 11:50

The Digital Adoption Imperative

Debra Sutton - Regional Vice President and Country Manager at WalkMe Darryl Crumblin - Sales Enablement and Digital Adoption Manager at Wesfarmers Industrial and Safety Read More

Despite all the successes achieved to date, A/NZ IT leaders tell ADAPT that they suffer from a lack of unified vision to technology adoption, conflicting business priorities, resistance to change, burnout, and talent shortages.

Technology investments promise improvements in employee and customer experiences, including seamless business processes and integrated communications. However, a lack of digital adoption across your applications threatens to derail these benefits, squandering billions of dollars of investment. Often, the return on value from technology investments are set over a long period of time, with long implementation and training periods.

In this fast-paced world, this is no longer a viable strategy. You need to extract the value of these investments as quickly as possible. That starts with driving adoption at the point of inception, long before implementation, roll-out, and training. What approaches can you take to overcome these challenges to ensure that your technology investments deliver optimum value?

11:55 - 12:55

ADAPT Executive Insight Roundtables

Attend your pre-selected roundtable to participate in a peer discussion with confidence under Chatham House Rule moderated by an ADAPT analyst with subject matter experts.

Michael Billimoria

Managing Partner, Enterprise Technology & Digital General Manager at DXC Technology

About

Michael is an Australian thought leader on digital technology, business transformation, and building high performing teams. He is passionate about companies realizing their vision and potential and thriving in a fast-paced digital world.

For the past 15 years, Michael has worked as a leading consultant, advising on alignment between technology and business objectives for many of Australia’s largest organisations including Banking/Finance, Insurance, Energy, Mining, Travel and Transport, Tertiary Education, Federal and State Government.

Michael is recognised for his ability to lead and motivate clients and teams using strong presentation, facilitation skills, and an ability to quickly understand team dynamics. Like a ‘digital detective’, Michael’s strength lies in his ability to take isolated pieces of information, connect the dots, see the full picture, and then coherently explain to business executives how they can exploit opportunities and mitigate threats. This gives him a unique insight into the challenges facing may of today’s large enterprises.

Michael holds a Bachelor of Computer Science and a Masters of Information Management specialising in IT Strategic Planning, Business Intelligence and Knowledge Management for which he attained the highest marks amongst his peers.

Michael Henry

Managing Partner, Analytics at DXC Technology

About

I am an experienced IT Services executive with skills in running an IT services business. This involves account management, strategic consulting and customer management with a focus successful outcome for both the client and company.

I have a strong business and consulting background built with over the 20 years experience, covering a number technologies and industry sectors, with a focus on Information Management as a core specialty. Whilst working on numerous high-profile data centric projects in his past, in recent times, he has successfully run commercial businesses for consulting and vendor organisations in the Australian, Asia Pacific and European regions.

Roundtable 1

If You Don’t Have a Generative AI Strategy, It’s Time to Get One

Michael Billimoria - Managing Partner, Enterprise Technology & Digital General Manager at DXC Technology Michael Henry - Managing Partner, Analytics at DXC Technology Read More

Now is the time to get started with Generative Artificial Intelligence (AI) – especially because your competition is most likely using the technology already or planning to use it soon.

Need proof? In a recent survey, more than 8 in 10 business leaders said they either have Generative AI already in production or are planning to use or experiment with the technology soon. Generative AI is being normalised, as evidenced by the rapid adoption of ChatGPT with over 100 million monthly users registered in January, generating 10 million queries per day. This technology is helping organisations strengthen collaboration, discover valuable insights, and improve products, programs and services.
Although there are serious challenges and concerns facing the use of Generative AI, including ethics, regulatory compliance and security, with the right safeguards in place, organisations can leverage this technology to drive customer and business value. DXC Technology has been working with customers to implement AI capabilities for decades, and continues to operationalise the latest technologies at enterprise scale.

Join DXC Technology at our roundtable as we discuss how you can prepare a smart, responsible and ethical Generative AI strategy.

Derek Laney

Technology Evangelist at Slack

About

Dereks help organisations adapt for the future of work, he speaks about tech trends and the success of our customers.

Derek has held a broad range of roles in my 25-year technology career from startup developer, product manager, consultant, offshore development leader, solutions engineer and product marketing executive.

Roundtable 2

How AI and Automation Adoption Can Revolutionise Work: Unleashing Productivity with New Approaches

Derek Laney - Technology Evangelist at Slack Read More

Join us for an enlightening roundtable discussion where we delve into the insights from Slack’s State of Work 2023 research. Discover the immense pressure faced by business leaders to maximise productivity (71%) and the productivity paradox caused by outdated performance management methods.

Get ready to embark on a journey towards supercharging your team’s performance with innovative approaches. Can we finally bid farewell to wasted time? Shockingly, employees spend 32% merely appearing productive and a staggering 43% in unnecessary meetings.

The conversation is no longer about office, remote or hybrid work its about driving adoption of better ways of working for better business results. Engage with industry pioneers, hear their success stories, and unlock practical strategies to conquer productivity challenges. Collaborate, ask questions, and shape the future of work.

During this open discussion, we will discuss:

  • How visionary leaders are driving productivity and performance through new ways of working
  • The game-changing impact of generative AI on knowledge work flow, unlocking individual and group productivity
  • How a new frontier of security and trust is already evolving in your organisation

Jimmy Miloseski

Head of Technology Strategy at Telstra Purple

About

Jimmy Miloseski is the Head of Technology Strategy for Telstra Purple. He has over 15 years of experience in the software industry and worked at top tech companies like Amazon and Meta in the US. He helps Australian businesses grow by using proven technology strategies. Jimmy is skilled in navigating complex technology ecosystems and delivering effective solutions. His expertise enables organisations to make strategic decisions and meet their objectives. With a track record of leading successful teams, projects, and organisations, Jimmy is excited to collaborate and explore new avenues for growth and transformation. 

Roundtable 3

Generating Consistent Sustainable Value with Your IT Initiatives

Jimmy Miloseski - Head of Technology Strategy at Telstra Purple Read More

CIOs face increased scrutiny to demonstrate ROI from their technology investments and modernisation initiatives. However, the most significant challenge lies in securing leadership buy-in and exhibiting business wide value from their IT initiatives.

Join this session to discuss effective strategies for CIOs to thrive in the new FY and build a future-ready, digitally enabled business.

  • How to create and capture value from existing and future technology investments
  • The impact of current economic headwinds on IT Budgets
  • Building IT initiatives that deliver resilient architectures and operational efficiencies

Damian Leach

CTO-APJ at Workday

About

Skilled in managing global multicultural teams across the entire build / engineer / run technology service portfolio.

Managed P&L for global technology services, lived and worked in Europe and Asia. Holds EMBA specialising in entrepreneurialism and Asian Leadership. During my EMBA I created a thesis on Biometric Technology adoption for retail digital transformation.

Special interests include multichannel collaboration technologies, large scale contact centres and real time communication technologies for Traders, Retail, Wealth and the Enterprise. Experienced in both global transformation technology programs, agile sprints and also multi year multi million dollar managed service contracts.

Roundtable 4

The Impact of AI and ML on the Future of Work

Damian Leach - CTO-APJ at Workday Read More

The future of work has arrived with AI transforming every aspect of the business. HR has shifted to a skills-based economy. Finance has modernised to fully digital transactions. And IT must manage tools for a distributed workforce while keeping up with emerging compliance, laws, and regulations – and ethical approaches to delivering AI.

Join us to discuss how AI will become essential to HR and Finance strategies.

12:55 - 13:50

Peer Networking Seated Lunch

Ash Diffey

Vice President of Asia-Pacific and Japan at Ping Identity

About

A passionate leader with over 20 years experience in B2B Sales, Key Account Management and Business Development in both Finance and ICT/Telecommunications industries, specialising in security, data, communications, SaaS and hosted software.

13:00 - 13:55

Lunch Roundtable: Customer Identity in the Digital-First World

Ash Diffey - Vice President of Asia-Pacific and Japan at Ping Identity Read More

Words have meaning…but as the complexity of engagement and experience in a digital world has accelerated, identity is a word that we simply cannot afford to allow to be confused, misused or otherwise interpreted. Identity is foundational to experiences—both customer and employee—and is not open to random acts of misinterpretation. It is central to operational effectiveness and customer trust, pushing growth, opportunity and value.

So what does “Identity” mean to cross-functional stakeholders and how are enterprise teams demystifying this increasingly confusing landscape? Join Ash Diffey, Vice President of Asia-Pacific and Japan, from Ping Identity to discuss Customer Identity’s new role in a digital-first world, looking to make the most of the experience economy.

13:55 - 14:55

ADAPT Executive Insight Roundtables

Attend your pre-selected roundtable to participate in a peer discussion with confidence under Chatham House Rule moderated by an ADAPT analyst with subject matter experts.

George Evans

Vice-President, Products & Resources Lead, APAC at Cognizant

About

I lead our Consulting business in ANZ for Cognizant, bringing together deep business, experience, data and technology skills to help our clients transform.

We are scaling a high performing, diverse and progressive team that is at the heart of solving some of Australian businesses most important & complex problems.

If you’re interested to find out more, please message me directly.

Roundtable 5

Harnessing Data, Technology, and Collaboration for Business Sustainability

George Evans - Vice-President, Products & Resources Lead, APAC at Cognizant Read More

We will explore how data, technology and collaboration are the keys to driving the next phase of business sustainability. Drawing from a survey of 3,000 executives, we will examine five main recommendations for businesses to invest in sustainability, integrate data-driven initiatives and elevate the CSO position within the C-Suite to enable meaningful business transformation. Join us as we discuss how to make sustainability an essential part of our economy.

Angela Fox

Senior Vice President & Managing Director at Dell Technologies Australia & New Zealand

About

Adrian Iannessa

Storage, Platforms & Solutions Presales Leader Dell Technologies Asia Pacific/Japan

About

Adrian Iannessa is a passionate technology advocate and a member of the Presales leadership team at Dell Technologies Asia Pacific & Japan.

He is responsible for leading the Dell Technologies specialist engineering community across APJ, focused on providing customers deep technical expertise on Dell Technologies Storage and Cloud infrastructure solutions. Helping customers with their digital transformation journey by modernising their IT infrastructure to achieve their strategic business objectives.

Prior to being promoted to his current role in April 2023, Adrian led the Systems Engineering community for Australia and New Zealand and was a member of the executive leadership team in ANZ. Before that Adrian led the Consulting services business in ANZ where he partnered closely with customers and provided expertise across the entire Dell Technologies portfolio, encompassing hybrid-cloud computing, cloud native application architectures, DevOps and data science practices.

Before joining Dell Technologies, more than 20 years ago, Adrian worked as an IT consultant across Europe and Australia, specialising in the financial services, public sector, and mining
industries. He started his career as a Systems Engineer for IBM.
Adrian is based in Melbourne with his family.

Roundtable 6

New Research: How CIOs Empower People to Accelerate from Idea to Innovation.

Angela Fox - Senior Vice President & Managing Director at Dell Technologies Australia & New Zealand Adrian Iannessa - Storage, Platforms & Solutions Presales Leader Dell Technologies Asia Pacific/Japan Read More

It’s never been more important to innovate new revenue streams and efficiencies. But how well are Australian organisations able to do that? And how well are they enabled by IT to improve time to value?

Join Dell and industry experts to learn how you can innovate amid unprecedented uncertainty. They’ll discuss insights from a new study on how innovation leaders have built up resilience to innovate at any time, the importance of sustainable innovation and the power of ecosystems.

Your people want to help shape future direction – and the right people and processes turn ideas into innovation outcomes. So as CIO, how do you empower your innovators in today’s hybrid world? How do you cater to people, while also implementing flexible and secure IT supply that’s managed uniformly and accessible anywhere?

Travis Ingram

Travis Ingram, Principal Strategist, Inspire Value at ServiceNow

About

An analytical thinker, who possesses a deep, commercial understanding of the inner workings of government, policy development and the interaction between federal and state bodies and private enterprise.

Travis’ knowledge of program and project management, organisational design and change, regulatory reform, business and program analysis, and commercial processes, coupled with his desire to achieve strong commercial outcomes, are skills can be utilised by private or public organisations.

Jørgen Skogstad

Principal Strategist, Inspire Value at ServiceNow

About

Experienced Telecommunications and IT professional with global industry experience. Experienced in driving transformational programs across the BSS & OSS landscapes, complemented with visionary and thought leadership in architectural execution, having assisted a wide range of organisations to achieve industry and market leadership.

Experienced in managing through a fiercely competitive and fast paced industries and markets. With the telecommunication industry convergence, and the competitive landscape changing, I have focused on helping organisations drive e2e solutions spanning concepts such as converged customer view, consolidated and centralised product catalogues, channel transformations (sms, ussd, portal, mobile applications..), accelerated innovation, and established end-to-end processes spanning multiple systems and functions within the BSS/OSS space. With this ensuring appropriate and focused architectural governance, control and execution where the higher order business objectives would be transformed and ‘customer centric’ BSS/OSS stacks providing

Roundtable 7

Breaking Barriers: Revolutionise your Service Operations with IT Innovations

Travis Ingram - Travis Ingram, Principal Strategist, Inspire Value at ServiceNow Jørgen Skogstad - Principal Strategist, Inspire Value at ServiceNow Read More

Leaders are under continuous pressure to justify their tech stack and prove the value of each investment. CIOs have identified “competing business priorities” as a persistent obstacle to implementing IT initiatives. Furthermore, organisations grapple with the integration of disparate systems and processes in our fast-paced world.

Join us for an engaging roundtable discussion where we’ll explore strategies to break through these barriers and revolutionise your service operations. Key topics to be addressed include:

  • Leveraging advanced automation powered by AI to optimise resources and streamline operations
  • Identifying and addressing repetitive tasks and gaps in service coverage
  • Enhancing digital experiences for customers and employees
  • The benefits of end-to-end visibility and control in service operations

Don’t miss this opportunity to join leaders in exploring innovative solutions that will propel your service operations forward and drive sustainable success.

Paul Gray

Regional Vice President, Sales, APAC at Delphix

About

With over 23 years of IT sales experience, I am a seasoned leader and strategist in the data and DevOps industry. I have a proven track record of building trusted advisor relationships with C-level clients, developing and retaining key sales talent, and delivering complex turnkey solutions that meet today’s challenging business objectives.

As the Regional Vice President of Sales for Asia Pacific at Delphix, I am responsible for leading and aligning our team to achieve corporate and regional growth goals, while ensuring our existing customers extend their partnership with us. I am passionate about helping our teams solve our customer’s modern application challenges and build the composable enterprise of the future, leveraging Delphix’s industry-leading data platform that automates, secures, and accelerates data for DevOps, cloud, AI/ML, and compliance.

Roundtable 8

Harmonise Application Development Velocity and Continuous Data Compliance to Drive Innovation

Paul Gray - Regional Vice President, Sales, APAC at Delphix Read More

How can CIOs cultivate a culture that harmonises innovation and speed with enhanced data security and compliance? By seamlessly integrating compliance within agile methodologies, they optimise development cycles while steadfastly maintaining data regulatory benchmarks. This proactive approach not only curbs data breach remediation expenses but also acts as a shield against substantial fines.

Join Delphix to discuss:
• Improving the developer experience focusing on productivity and quality
• Techniques and strategies for achieving compliant automation at scale
• Increased data governance challenges as AI is democratised
• Unifying data security and compliance

15:00 - 15:30

Catch Up & Connect

An opportunity to meet with each other and with strategic partners.

Nic Hohn

Chief Data Scientist at QuantumBlack

About

Nic is a distinguished Data Scientist at McKinsey & Company in Melbourne and the Chief Data Scientist for QuantumBlack Australia.

He leads data science teams to extract actionable insights from data in a pragmatic and responsible way across a range of fields, including telecommunications, IoT and financial services.

Nic has more than 15 years of post-PhD experience in research, development and commercialisation of product innovation in big data analytics and predictive modelling. His areas of expertise include: data science, machine learning, analytics transformation programs, MLOps and ethics in AI.

Prior to joining McKinsey, Nic led data science at Dun & Bradstreet and analytics at a Big Data start-up in the US.

15:30 - 16:00

McKinsey: Generative AI: How to get Started… and Keep Going

Nic Hohn - Chief Data Scientist at QuantumBlack Read More

Generative AI is revolutionising the way processes can be automated, augmented or accelerated. The underlying technology is moving at an incredible pace. In this talk I will discuss how to think about key choices, get started and experiment now while keeping an eye on what is coming next.

Nic is a Distinguished Data Scientist at McKinsey & Co, and the Chief Data Scientist in Australia for QuantumBlack, the AI arm of McKinsey. He supports organisations in creating impact from the latest AI technologies in a pragmatic and responsible way.

Peter Hind

Principal Research Analyst

About

Peter Hind has spent the last 25 years as an analyst and commentator on the ICT industry. He says his primary areas of interest are the potential of technology to transform the way organisations operate, the change management obstacles executives encounter in realising this potential and the tactics and techniques leaders have deployed to overcome these difficulties.

Peter now takes on multiple roles within ADAPT including the moderation of private events and roundtables, interviewing business executives about the strategies they are pursuing and assisting with the structuring of our delegate surveys and the interrogation and analysis of ADAPT’s treasure trove of end-user and C-level data

David Hogarth

CIO at Virgin Australia

About

As a proven technology executive, I have extensive experience partnering with business leaders to deliver technology-enabled organisational transformation. I am passionate about my team and our work to leverage end-to-end IT processes, data, and advanced technologies to solve business problems and create new opportunities.

Throughout my career in heavy asset industries such as aviation and the railway sector, as well as in education and government, I have led technology functions through a variety of critical business phases including organisational-wide transformational change, company separation, mergers and acquisitions, initial public offers and other sale processes like Virgin Australia’s high profile and successful administration.

Jakub Firek

CIO, Corporate Services at Commonwealth Bank of Australia

About

Christopher Johnson

Head of Group Technology at Charter Hall

About

Christopher Johnson has been working in the IT industry for over 30 years, across marketing, telecommunications, professional services, media and commercial real estate. He has held multiple CIO/CTO roles throughout his career, and in his current position, he heads Group Technology for Fund Manager, and largest holder of commercial real estate in Australia, Charter Hall.

Claudine Ogilive

Founder and Managing Director at Ogilive & Ogilive Pty Ltd or O&O Consulting

About

A senior executive and board director with 20 years’ experience in strategy, technology leadership, business transformation, and fast-paced, customer-centric organisations. Claudine is the Managing Director of Ogilvie and Ogilvie Consulting, and a Non-Executive board Director for Cuscal (payments and data). Claudine was awarded Top CIO50 in Australia in 2016. She has strong commercial, P&L and results focused experience, and deep expertise in data & analytics,

16:00 - 16:30

CIO Panel: The CIO Role in Delivering Exponential Value to the Business

Peter Hind - Principal Research Analyst David Hogarth - CIO at Virgin Australia Jakub Firek - CIO, Corporate Services at Commonwealth Bank of Australia Christopher Johnson - Head of Group Technology at Charter Hall Claudine Ogilive - Founder and Managing Director at Ogilive & Ogilive Pty Ltd or O&O Consulting Read More

It has never been as important to show the enablement value of technology and how the CIO can help to protect against margin risk while driving growth.

Based on ADAPTs new Exponential Value Roadmap (EVR), and 100s of interactions with the top 1000 enterprise and government organisations in Australia, the research now assesses which are the top performers, and what they do differently or better than their peers to reach that peak.

  • How to prioritise spend to ensure resilient IT supply, data democratisation, compliance, and security across the business?
  • Ensuring that tech strategy is on track, so your organisation leads the field – and staying relevant in the modern age.
  • How can you become the CIO that modern business demands?

We gather some of the top CIO and business leaders in Australia to give frank advice and practical tips on how to get it right.

Peter Weill

Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor

About

Peter Weill’s work centers on the role, value, and governance of digitization in enterprises. Weill joined the MIT Sloan faculty in 2000 to become director of MIT Sloan’s Center for Information Systems Research (CISR).

MIT CISR is funded by approximately 100 corporate sponsors and patrons, and undertakes practical research on how firms generate business value from Information Technology (IT). As chair, Weill focuses on globalizing the center’s research and delivery. In 2008, Ziff Davis recognized Weill as #24 of The Top 100 Most Influential People in IT, the highest-ranked academic. In Dec 2019, his 2015 MIT SMR article Thriving in an Increasingly Digital Era was recognized as one of The Best 10 SMR Articles in the 2010s.

Peter has worked on digitization issues with the Executive Committees and Boards of more than 40 companies globally. He conducts workshops for key conferences, including the CEO Summits for Microsoft, IBM, and SAP, and the International Monetary Conference.

16:30 - 17:25

MIT Workshop: How To Enable Speed and Innovation and Become the Top Performer?

Peter Weill - Chairman & Senior Research Scientist at MIT CISR & ADAPT Senior Advisor Read More

We conclude CIO Edge with a workshop with Peter Weill, designed to help improve your business and leadership skills and learn from each other what works.

Digital enablement of both speed and innovation is a great opportunity for you to reinvent how your company does business—to become the company you have always wanted it to be. In the morning session, Peter revealed the 4 modes of operation:

  1. Fast and innovative companies
  2. Fast but incremental companies
  3. Innovative but slower companies
  4. Slow and steady companies

We also showed that to be fast and innovative, the following 4 drivers are needed:

  1. Empowering leadership while simplifying work
  2. Adopting leading-edge technology
  3. Using data as the guide
  4. Nurturing an innovation ecosystem

Being excellent at both these enabling technologies and management mechanisms was common in the top-performing companies.

So how exactly do companies achieve this combination?

What is the mix of enabling technologies and management mechanisms to create performance, innovation, agility and speed?

Peter will help you to self assess where you are today and brainstorm in table top peer groups how to do better.

As Chair of CISR at the MIT Sloan School of Management, Peter’s work centres on the role, value, and governance of digitisation in enterprises and consults several of Australia’s and the world’s leading CIOs and Boards. Peter was ranked by Ziff Davis as the 24th most influential person in IT and the highest ranking academic. MIT CISR undertakes practical research on how firms generate business value from digital.

17:25 - 17:30

Closing Comments

17:30 - 18:30

CIO Edge Peer Networking Drinks

Read More

Based in our keynote room – an opportunity to stay, mingle and meet other attendees over drinks and food and discuss the day.

Register your interest

CIO Edge Microsite