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09.09.2019 10 min read

User self-sufficiency is not shadow IT – The 24×7 business world requires end-user autonomy in IT


IT is integral to how most people now work. If the IT department tries to oversee all technology investments it will soon become a roadblock to corporate innovation. Concerns about data fragmentation and being left with support responsibilities for a non-standard business system can be mitigated by establishing an operational framework and roadmap for IT.

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