09.09.2019 10 min read
User self-sufficiency is not shadow IT – The 24×7 business world requires end-user autonomy in IT
IT is integral to how most people now work. If the IT department tries to oversee all technology investments it will soon become a roadblock to corporate innovation. Concerns about data fragmentation and being left with support responsibilities for a non-standard business system can be mitigated by establishing an operational framework and roadmap for IT.