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Redefining the Australian Customer Experience


Customer experience is the delivery of your company’s visions and values. 75% of ADAPT’s Digital Edge and CIO Edge 200 delegates said customer retention is a top priority for them. The experiences we deliver make or break customer retention.

ADAPT Research & Advisory clients can access this exclusive content

Along with exclusive local insights presented by our CEO Jim Berry and Director of Strategic Research Matt Boon. Research & Advisory clients can also access community content, use cases, local fact-based research and insights on-demand.

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