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Strategic Business Initiatives Market Trend Reports Redefining the Australian Customer Experience by Jessica Mosiejczuk Jul 8, 2019 | 5 MIN

Customer experience is the delivery of your company’s visions and values

CIOs and IT leaders, attending ADAPT’s national events have told us attracting and retaining customers ranks highly in their overall business priorities for 2019 and beyond.

Almost three-quarters of over 200 delegates attending ADAPT Digital Edge and CIO Edge events in February and May told us that customer retention is a top priority for them. The experiences we deliver make or break customer retention.

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