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Mark Thiele: Enabling the Future of Customer Experience – Transforming Data Flows to Create Dynamic Experiences for Your Customers
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Cloud & Infrastructure Expert Presentations

Mark Thiele: Enabling the Future of Customer Experience – Transforming Data Flows to Create Dynamic Experiences for Your Customers

Apr 1, 2019 | 2 min

What you need to know:

  • Once it’s fully developed, edge computing will be 5-10 times as big as the public cloud
  • Edge computing enables greater customer intimacy at its physical source
  • Organisations need to become platforms serving software
  • “If your employee is happy, your customers will be happy”

As Director of Engineering Edge Computing at market-leading telecommunications vendor Ericsson, Mark Thiele shared how to build the content networks of the future.

He argued that edge computing will overtake public cloud once fully developed. By storing and collecting data at its source, edge computing will create a marketplace with…

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