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Helen Macqueen: Trust and Fear – The Engines and Anchors of the Modern Organisation
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People Expert Presentations

Helen Macqueen: Trust and Fear – The Engines and Anchors of the Modern Organisation

Feb 7, 2019 | 2 min

As executive agile coach at global technology consultancy Thoughtworks, Helen Macqueen offers Australian CIOs actionable insights on how to drive transformation through culture.

Only 17% of ANZ business are transforming to achieve customer satisfaction. True agility is whether your organisation is trust filled or fear filled. This is most easily seen in your organisational attitude and how you treat failure.”

Much of her work now is in improving the employee experience. She urged CIOs to be vocal and honest in defeat and to experiment with ways of learning. “Not only does this type of discussion…

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