Digital Execution: Tearing Down the Silos – Key Findings From ADAPT CIO Edge September 2019 Delegate Surveys
Matt Boon Director of Strategic Research at ADAPT thought leader
Aparna Sundararajan Senior Research Strategist at ADAPT thought leader
Peter Hind Senior Analyst at ADAPT
In times of uncertainty, organisations need to look more deeply at the fundamentals of the business.
Australian CIOs told ADAPT that IT investments and initiatives that drive operational effectiveness, build a data-driven organisation, and acquire and retain customers are key priorities.
While reducing costs and attracting and retaining customers were listed separately, CIOs need to remember that they are not mutually exclusive. CIOs should look across business priorities and consider where the synergies lie in order to gain benefit from one to the other.
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